Ch 13 Supply Chain Process Integration Flashcards
what does process integration mean
sharing info and coordinating resources to jointly manage a process or
what are the 8 key supply chain business processes
crm csm demand mngt order fulfillment manufacturing flow mngt supplier relationship mngt product development & commercialization returns mngt
Is it necessary to have internal performance measures for each of the supply chain
business processes?
yes . formation of cross-functional teams
mngt support & resources
erp system
Which should come first—internal process integration or external process integra-
tion?
internal
What are knowledge management solutions
forecast info, new products & expansion plans
how can knowledge management solutions support a firm’s sup-
ply chain integration efforts
enable real time collaboration and flow of info betwn supply chain partners
How can RFID tags help to enable external process integration?
rfid tags relays products location as it moves through the sc
Why is visibility so important when integrating processes?
w/o visibility, extra time must be spent to update data causing higher inventory cost and longer response times
Define the bullwhip effect
forecasts & their corresponding orders along the sc can become amplified and accumulate
Why should reducing the length of the supply chain also reduce the bullwhip effect?
reduce the lead times from order to delivery
What is everyday low pricing
eliminate price discounting
how does everyday low pricing impact the bullwhip effect
re
rationing
demand exceeds the availability, supplier provides partial supply to customers
shortage gaming
production capacity equals demand, demand then drops, as buyers try to unload excess inventories
emergency sourcing
identify backup suppliers and logistics services
