Ch 10 Legal / Business

Question 1

What is the most common complaint made
by clients against their personal trainer?

Answer 1

Slipping and falling that led to injury is the
number one complaint of clients against
their personal trainer.

Question 2

As a personal trainer, you are required by
law to follow the HIPAA regulations. True or
False?

Answer 2

False, but that may change in the future.

Question 3

Explain how a trainer would deal with a
client who has a specific condition that the
trainer has not been certified to handle.

Answer 3

Personal trainers need to ensure that they
receive the proper additional training
and certification for special needs groups.
However, if the trainer cannot achieve the
necessary certification in a timely manner,
the trainer should refer the special needs client to another trainer certified in the
appropriate area.

Question 4

Liability can be reduced by the following:
a) Avoidance
b) Retention
c) Reduction
d) Transfer
e) All of the above

Answer 4

E) All of the above.

Question 5

List four components of a good website.
a) ___________________________________________
b) ___________________________________________
c) ___________________________________________
d) ___________________________________________

Answer 5

Any of the following: a purpose; graphics
and relevant links to other health and
fitness sites; an appropriate domain name to
generate and drive the business; interactive
content (e.g., quizzes, polls, ways to calculate
BMI); up-to-date information.

Question 6

When considering customer service, the
acronym, READ, stands for:
a) Rapport, Encouragement, Assessment
and Development
b) Reduction, Empathy, Assessment and
Development
c) Rapport, Empathy, Assessment,
Development

Answer 6

C) Rapport, Empathy, Assessment,
Development.

Question 7

In order to become a personal trainer, an
individual needs to obtain a bachelor’s
degree in Personal Training from an
accredited institution. True or False?

Answer 7

False.

Question 8

Name the difference between a corporation and an
S-corporation.

Answer 8

A corporation is a true business entity
and must abide by federal, state and local
regulations set forth for corporations. An
S-corporation is usually the best alternative
for a small business. It protects the owners
from personal asset loss and limits the risk
of the individuals involved. In a corporation,
usually the owner or owners are taxed
on their business as well as their salaries,
seemingly being double taxed; however,
with an S-Corporation this does not happen.
It gives the owners the freedom to distribute
dividends as they choose. Basically, the big
difference is how the business is classified
with the IRS and thus how taxes are handled.

Question 9

What are the components of a Business
Plan?
a) ___________________________________________
b) ___________________________________________
c) ___________________________________________
d) ___________________________________________

Answer 9

Budget, established policies for employees
and clients, advertisements and profits.

Question 10

You should check the _______________________
_________ website to ensure that the online
certification program chosen is accredited.

Answer 10

National Organization for Competency
Assurance at www.noca.org.