Ch. 1 The Information Age Flashcards

1
Q

the planning for, development, management, and use of information technology tools to help people perform all tasks related to information processing and management.

A

(MIS) Management Information Systems

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2
Q

raw facts that describe a particular phenomenon such as the current temperature , the price of a movie rental, or your age

A

data

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3
Q

data that have a particular meaning within a specific context. The current temperature becomes information if you’re deciding what to wear, the data describing the price of a movie rental are not pertinent information.

A

information

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4
Q

collective information- about your customers, your competitors, your business partners, your competitive environment, and your own internal operations-that gives you the ability to make effective, important, and often strategic decisions.

A

(BI) Business Intelligence

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5
Q

If the information coming into your decision making process is in bad form, you’ll more likely make a poor decision.

A

(GIGO) garbage in, garbage out

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6
Q

flowing direction of information that describes the current state of the organization based on its daily transactions.

A

upward

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7
Q

the extent of detail within the information

A

information granularity

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8
Q

flowing direction of information such as strategies, goals, and directives that originate at a higher level are passed to lower levels.

A

downward

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9
Q

flowing direction of information between functional business units and work teams

A

horizontal

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10
Q

information communicated from and to customers, suppliers, distributors, and other partners for the purpose of doing business.

A

outward/inward

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11
Q

specific operational aspects of an organization

A

internal information

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12
Q

the environment surrounding the organization

A

external information

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13
Q

quantifiably describes something that is known

A

objective information

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14
Q

attempts to describe something that is unknown

A

subjective information

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15
Q

a worker that knows when and how to apply technology

A

technology-literate knowledge worker

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16
Q

the principles and standards that guide our behavior toward other people.

17
Q

any computer-based tool that people use to work with information and support the information-processing needs of an organization.

A

(IT) Information Technology

18
Q

the physical devices that make up a computer

19
Q

the set of instructions that your hardware executes to carry out a specific task for you

20
Q

a tool you use to enter information and commands

A

input device

21
Q

a tool you use to see, hear, or otherwise recognize the results of your information-processing requests.

A

output device

22
Q

a tool you use to store information for use at a later time

A

storage device

23
Q

the hardware that interprets and executes the system and application software instructions and coordinates the operation of all the hardware.

A

(CPU) Central Processing Unit

24
Q

temporary holding area for information you’re working well as the system and application instructions that the CPU currently needs.

A

(RAM) random access memory

25
a tool you use to send information to and receive it from another person or computer network
telecommunications device
26
the software that enables you to solve specific problems and perform specific tasks
application software
27
handles tasks specific to technology management and coordinates the interaction of all technology devices.
system software
28
goods that don't exist in the real world
virtual goods
29
engines that make recommendations to you based on your dislikes, likes, and past purchases.
recommendation engines
30
providing a product or service in a way that customers value more than what your competition is able to do.
competitive advantage
31
a significant impact on gaining market share by being the first to market with a competitive advantage
first-mover advantage
32
costs that make customers reluctant to switch to another product or service supplier.
switching costs
33
offering the same or better quality product or service at a price that is less than what any of the competition is able to do.
overall cost leadership
34
offering a product or service that is perceived as being "unique" in the marketplace
differentiation
35
an approach in which you allocate in terms of percentages how you will spend your IT dollars on various types of business strategies
(RGT) Run Grow Transform Framework