CH 1: Intro to Industrial Organizational Psych

Question 1

What is the Welfare-to-work program?

Answer 1

-Program that requires individuals to work in government in return for govt. subsidies

Question 2

What is Telecommunicating?

Answer 2

-Getting work tasks done when in a distant location via the web

Question 3

Who was Wilhelm Wundt?

Answer 3

• He founded one of the first psych labs in germany

- 1876-1930s

Question 4

What 2 people did Wilhelm Wundt train?

Answer 4

• Hugo Munsterburg

- James Mckeen Cattell (aka 1st cattell)

Question 5

Who was Hugo Munsterburg?

Answer 5

• Director of psych sciences at Harvard
• Intially devoted to experimental psych
• Wrote 1st textbook

Question 6

What was Hugo Munsterburg interested in?

Answer 6

-Abilities in workers & tie to performance

Question 7

Who was James Mckeen Cattell?

Answer 7

-He worked with wundt more

Question 8

What was James Mckeen Cattell interested in?

Answer 8

-The differences among people as a way to predict their behavior

Question 9

Who were Walter Dill Scott and Walter Van Dyke Bingham?

Answer 9

• Worked at Carnegie institute

- Volunteered during WWI to help w/ testing army recruits

Question 10

What test was adapted in order to make form the Army Alpha and Army Beta tests?

Answer 10

-The Stanford-Benet test which is modified to better suit a group setting rather than the individual setting that it was meant for

Question 11

What is the difference between Army Alpha and Army Beta tests?

Answer 11

-Army Beta is like the army alpha except that the army beta was nonverbal and meant for people that couldn’t read

Question 12

Who had the first Ph.D in Industrial Organizational Psych?

Answer 12

-Lillian Gilbreth

Question 13

What did Lillian Gilbreth’s doctoral work consist of?

Answer 13

-Application of the Scientific Management principles of Frederick W. Taylor

Question 14

What is Scientific Management?

Answer 14

• Developed by Frederick W. Taylor

- Suggested that there is one best way to perform a job

Question 15

What were the principles of Scientific Management based on?

Answer 15

Time and motion studies

Question 16

What are Time and Motion Studies?

Answer 16

-Studies that break down an action into its constituent parts & then timed those movements with a stopwatch, and then developed more efficient movements to improve production

Question 17

What is revery Obsession?

Answer 17

• Proposed by Elton Mayo

- Mental state that is resulted from mind-numbing repetitive work= causes workers to be unhappy

Question 18

What are Hawthorne Studies?

Answer 18

• Research done at Hawthorne, Illinois at the Western Electric Company
• Attempts to increase productivity by manipulating lights, rest breaks, etc

Question 19

What is the Hawthorne Effect?

Answer 19

-The change of behavior that results from researchers paying attention to the workers

Question 20

What is the Human Relations Movement?

Answer 20

-The movement of focusing on work attitudes and the newly discovered emotional world of the worker

Question 21

What is the Title VII Civil Rights Act of 1964?

Answer 21

-Federal Legislation that prohibits employment discrimination

Question 22

When was the American Psychological Association founded?

Answer 22

-1892