Ch. 1 & 2 Flashcards
specialty practice of medical-surgical nursing includes
- promotion, restoration, or maintenance of optimal health for patients 18 years and older
med-surg nurses must have the knowledge, skills and attitudes to be:
- care coordinators
- caregivers
- transition managers (to home, hospital, rehab)
- patient educators
- leaders
- advocates for the patient and family
QSEN stands for
quality and safety education for nurses
the six QSEN competencies are
- provide patient-centered care
- promote safety
- collaborate with the interprofessional healthcare team
- implement evidence-based practice
- use quality improvement in patient care
- use informatics in patient care
what are the four professional nursing concepts?
- clinical judgement
- systems thinking
- health equity
- ethics
clinical judgement
- iterative process using nursing knowledge
- defined as the observed outcome of critical thinking and decision-making
- appropriate (“sound”) clinical judgement leads to positive outcomes
- inappropriate (“poor”) clinical judgement leads to risk or safety issues (for patients and/or staff)
systems thinking
- ability to recognize, understand, and synthesize interactions in a set of components designed for a special purpose
- transforms care and improves patient outcomes
- promotes patient safety and high quality care
health equity
ability to recognize differences in resources and knowledge
ethics
- addresses issues and questions about morality
- nurses follow: the ANA Code of Ethics
patient centered care
- the patient or designee is source of control and full partner
- preferences, values, and needs
- culturally competent care
- “family-centered care” - The Joint Commission
patient-centered care attributes
- respect for patients’ values, preferences, and expressed needs
- information, communication, and education
- physical comfort
- emotional support and alleviation of fear and anxiety
- involvement of family and friends
- transition and continuity
- access to care
special considerations and populations that are vulnerable
- cultural and spiritual
- older adults
- gender health
- military and veterans’ health
**need to make sure that these patients are ready for d/c and have FUPs upon d/c
care coordination
- deliberate organization of and communication about patient care activities
- facilitates appropriate, continuous health care to meet the patient’s needs
how does care coordination take place?
- takes place between two or more health care team members (including the patients)
care coordination: transition management
ensures safe and effective coordination and continuity of care as patients experience changes in health care status, health care providers, or health care setting
care coordination: case management
ensures high quality and cost-effective services and resources to achieve positive patient outcomes
7 foundations of safe transition management
- leadership support
- early identification of patients at risk
- thorough psychosocial assessment on patients
- multidisciplinary team involvement (nurses, MD, PT/OT, speech, respiratory support)
- patient and family engagement
- medication reconciliation (*also a safety goal)
- transfer of information (when patients are d/c- give them info that they need in their language- new meds, dressing changes, etc.)
The Joint Commission: Safe Transition Management
has 7 foundations of safe transition management
medication reconciliation is a __ process
formal evaluative process
medication reconciliation
- reconciled patient’s current meds: drug name, dose frequency, route, and purpose and should be done on all:
- admissions
- transfers
- discharges
- addresses duplications, omissions, and any possible interactions
safety
the ability to keep the patient and staff free from harm and minimize errors in care
best safety practices help reduce __ and ___
error and harm
nursing safety priority boxes
- critical rescue
- action alert
- drug alert
Just culture
blame-free approach
patients and families are safety partners with ____
health care providers and organizers
deviations from the standard of care
- adverse event (variation)
- sentinel event (severe variation)
- nurses and team members should not hesitate to report
a sentinel event is
a severe variation, that results in avoidable patient death or major harm
4 Interprofessional Education Collaborative (IPEC) competencies
- values/ethics for interprofessional practice
- role-responsibilities
- interprofessional communication
- teams and teamwork
examples of teamwork and collaboration as per the IPEC
- communication: SBAR, TeamSTEPPS
- delegation/supervision
SBAR is
formal method of hand-off communication between two or more health care team members
- nurse to nurse
- nurse to physician
SBAR (broken down)
S- situation
B- background
A- assessment
R- recommendation/request
TeamSTEPPS
a systematic communication approach for inter-professional teams designed to improve safety and quality
delegation is
- the process of transferring a selected nursing task or activity to a competent UAP (unlicensed assistive personnel)
requires accurate communication between nurse and UAP
delegation
who is responsible for the delegated task/activity?
the nurse who did the delegating, not that UAP
supervision is
the guidance or direction, evaluation, and follow-up by the nurse to ensure a task/activity is performed appropriately
- supervision by an RN is performed for APs, PCTs, NAs
who can the nurse delegate to?
- AP (assistive personnel)
- patient care technicians (PCTs)
- nursing assistants (NAs)
can all nursing activities be delegated?
no, not all can be delegated
- insert foley catheter
- draw blood
- give meds
*cannot be delegated ^
you cannot delegate what you can eat (evaluation, assessment, teaching)
5 rights of delegation
- right task
- right circumstances
- right person
- right communication
- right supervision