Ch. 1 Flashcards

Ch.1

1
Q

What is a policy?

A

Course of action that should be taken every time a certain situation occurs. EX: Healthcare info must remain confidential

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2
Q

What is a procedure?

A

Method, or way, of doing something. EX: Facility will have a procedure for reporting info about residents.

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3
Q

Culture change

A

Process of transforming services for elders so that they are based on values and practices of the person receiving care.

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4
Q

What is long term care?

A

Given in long term care facilities for people who need 24 hour skilled care.

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