CDC Flashcards
1
Q
What are the steps for the work center master training plan?
A
- Develop the master task list
- Determine training needs
- Determine training capabilities and resources
- Select the training strategy 5. Develop the training objective
- Develop lesson guides and task breakdowns
- Schedule training 8. Evaluate training
2
Q
What document helps conduct effective, standardized training throughout the Services career field?
A
Services training aids (STA)
3
Q
Who determines what the trainee must accomplish before considered trained?
A
Certifying official
4
Q
What are the inclusive dates for awards packages?
A
1 Oct - 30 Sept
5
Q
What is the maximum number of lines allowed for the AF 1206 nomination package for John L. Hennessy trophy?
A
16
6
Q
Nomination packages for the John L. Hennessy Trophy need concurrence from whom?
A
Installation commander
7
Q
How many types of manpower do the AF rely on to do its mission?
A
3
8
Q
What document is a detailed manpower listing that reflects the distribution of manpower allocations into a finite structure of authorizations by work center?
A
Unit Manpower Document (UMD)
9
Q
What is the primary document that reflects positions authorized to accomplish the mission?
A
Unit Manpower Document (UMD)
10
Q
What tool is used by unit commanders to fine tune their organizations?
A
Authorization Change Request (ACR)
11
Q
Who authorizes the activation of the Air Reserve Component (ARC) units?
A
Secretary of the AF (SAF)
12
Q
How many days annually can the AF use non extended active duty officers and airmen military personnel appropriation man days to meet short term needs?
A
139
13
Q
Who approves a non appropriated fund instrumentalities (NAFI) memorandum of agreement (MOA)?
A
Installation Commander
14
Q
Who allows continued in house operation of activities despite the loss of appropriated fund (APF) manpower?
A
Strategic source memorandums of agreement (MOA)
15
Q
What is the primary purpose of the temporary memorandum of agreement (T-MOA)?
A
Sustainment
16
Q
A regular NAF employee is guaranteed how many hours a week?
A
20-40
17
Q
What is the key to classifying a position description?
A
Developing a detailed position description
18
Q
Who determines and implements the appropriate media mix to support FSS activities?
A
Marketing manager
19
Q
What restrictions apply when buying advertising space?
A
Advertising for tobacco products
20
Q
Who approves distribution of publications before it is released to the publisher?
A
Public affairs office
21
Q
Which funds are used to support day to day operations?
A
Operation and maintenance (O/M)
22
Q
Which funds are from supplemental appropriations passed by Congress?
A
Fallout
23
Q
Which funds are self generated from sources other than congressional appropriation?
A
Nonappropriated
24
Q
How often does FSS update their budgets?
A
Quarterly
25
Who prepares income and expense (I/E) budgets?
Activity manager
26
Who prioritizes consolidated NAF requirement budgets?
Squadron commander
27
What should you do when a piece of equipment is purchased?
Program a replacement into the long range capital improvement plan
28
Which budget should be completed before developing a five year financial plan?
Annual
29
Which funding support category funds mission sustaining programs?
A
30
Which funding support category funds revenue generating programs?
C
31
At base level, who is the single custodian for all NAF assets?
Resource manager
32
Which AF form is used as a control register to track equipment transactions?
126
33
Which AF form is used when turning in equipment items?
2005
34
Who is responsible for providing operating instructions for transporting, storing, and using all property within FSS?
Resource manager
35
When safeguarding resources, how many steps are involved in the controlling process?
2
36
At what level within the AF must internal controls be established to ensure the proper use of all resources?
All levels
37
Who is responsible for administering the internal management control program within the FSS.
Resource manager
38
Who approves fund storage limits?
Installation commander
39
What type of loss is it when someone fails to exercise even a slight degree of care or acts in a manner that is an extreme departure from the course of action expected of a reasonable person with all circumstances considered to prevent a loss?
Gross negligence
40
Who conducts an informal review in losses up to and including $50?
Activity manager
41
Who appoints an individual to conduct inquiry for losses over $250, up to and including $1000, and for losses of $250 or less that appear to involve negligence or willful misconduct?
Squadron commander
42
Who must remain neutral in dealing with contract related labor disputes that may occur on AF installations?
AF
43
Which type of contract is awarded to specified individuals for their unique skills, experience, or knowledge in performing a service for the NAFI?
Individual service
44
In what situation do you not use individual service contracts?
For services that the individual is obligated to provide the NAFI as a result of his or her military or civilian employee position
45
What type of contract is negotiated for services that do not require unique skills?
Nonpersonal service
46
What type of contracts are approved at one level above the commander?
Concessionaire
47
The type of contract that is designed as a motivational tool for contractors is called
Incentive
48
After how many days should MAJCOM and individual bases be prepared to expand their operations when developing a contract contingency clause?
30
49
After a QAP has received all training, what document should they be familiar with?
Service delivery summary (SDS)
50
How often does the USAF amended food code require us to conduct self inspections of dining facilities?
Weekly
51
You must file and keep self inspections for at least
12 months
52
Who is solely responsible for drawing and returning subsistence after each meal period?
Senior cook
53
Which log does the shift leader review throughout the day to deter in why a cashier used the misc register key?
Cashiers misc.
54
When does the shift leader review the waste log to make sure all waste is authorized?
Before it is processed
55
One of your shift leader duties is to take food temps during shift every
30-45 min
56
What percent of collected surcharge money is disbursed to military personnel appropriation?
50
57
Success of your operation is dependent upon and based upon the satisfaction of
Patrons
58
Who approves contingency and wartime inventory levels?
HQ AFPC/SVOFA Headquarters AF Personnel Center/Food and Beverage
59
The thaw report is based on
Menus showing in CFS
60
When must the storeroom clerk conduct the physical inventory?
Weekly
61
When is the end of fiscal year inventory conducted?
30 Sept
62
If the amount is not excessive, where is medically condemned food documented once removed from inventory?
Waste log
63
Who approves transfers of excess meals ready to eat (MRE)?
HQ AFPC/SVOFA Headquarters AF Personnel Center/Food and Beverage
64
You can print a receipt from Subsistence Total Ordering and Receipt Electronic System (STORES) after
Transmitting the order
65
Who must initial on the original delivery invoice on any shortages or errors?
Storeroom personnel and driver
66
What is not a principle when importing and reconciling catalog items?
Print catalog once a month
67
What are some principles when importing and reconciling catalog items?
View the event log after a catalog imports.
Some items are nested to the same inventory.
Link and unlink any inactive items.
68
Storeroom personnel must download the updated vendor catalog every
Sunday
69
Which system is designed to automate all installation level subsistence ordering and receipting for DOD food customers?
Subsistence Total Ordering and Receipt Electronic System (STORES)
70
The Subsistence Total Ordering and Receipt Electronic System (STORES) sends an electronic data interchange transaction to
The vendor and (DLA) Defense Logistics Agency
71
Who designates, in writing, persons responsible for and having access to the storeroom?
Food service officer
72
When should hazards be identified in the food and water distribution systems?
At each step
73
Under the food and water program, the goal is optimal security
In a cost effective matter
74
During the 30 day probationary period, new employees should be placed on
Day shift
75
Personal items such as lunch containers should be prohibited in the
Food handling area
76
Who is responsible for water after the initial period of contingency operations?
CE
77
In a deployed environment, the food service operation reaches initial operating capabilities when it serves the first
Hot unit group ration (UGR)
78
What ration is served for deployments lasting over 30 days?
A mix of UGR-A and A-rations
79
What percentage of the population is planned for when determining the total number of meals you must serve?
90
80
The Single Pallet Expeditionary Kitchen (SPEK) is designed to feed how many personnel per meal during deployment?
550
81
How many personnel are required to have the SPEK operational in 4 and a half hours?
8
82
The approval authority for all food and water sources in a deployed environment is
United States Army Public Health Command (USAPHC)
83
Which AF form verifies of all cash collected and the number of essential station messing (ESM) personnel served?
79 Headcount Record
84
When must receipts be deposited under field feeding accounting?
Last day of each month
85
At a minimum when should AF form 1038 be used to rate food service operations?
Quarterly
86
What document breaks down each food service evaluation category area and describes evaluation criteria to complete AF Form 1038?
AFMAN 34-240 Food Service Program Management
87
Documented guest comments are recorded and maintained for how many months?
12
88
Fitness centers must have a minimum of how many hours available for programs, facilities, and equipment staffing expertise?
90
89
What is not considered when determining hours of operation for the fitness center?
Facility
90
Who has approval authority to alter hours of operation?
Installation Commander
91
Within how many days of assignment must fitness staff complete customer service training?
60
92
Special events in the fitness center are held at least how many times a year?
4
93
How long in advance of a special event should planning begin?
3 months
94
What should managers complete at the end of every event?
After actions report
95
In a deployed environment, NAF resale operations are normally established by day
15
96
It is essential for you to coordinate with personnel from what organization regarding what items will be sold in NAF operations?
AAFES
97
In order to determine if you operation will support multiple operations, consider whether the members will be deployed longer than
60 days
98
The NAF funds custodian should ensure an inventory is accomplished
Monthly
99
Who should you notify promptly in an alcohol related incident that may result in potential claims?
FSS commander
100
Who is responsible for writing the work center master training plan?
Supervisor
101
When off base commercial lodging establishments are initially being considered for use as CL, which office does not visit the CL establishments?
Security Forces
102
The commercial lodging authorization letter entitles duty status travelers with
The government rate
103
After a lodging reservation is made, Non A letters, when warranted, are issued no later than
One business day
104
NA letters for government lodging are not issued when
TDY is less that 24hrs
105
Which Epitome Property Management Systems feature gives up to date status on occupancy figures, housekeeping, and incoming reservations at any given moment?
Flash status
106
What Epitome Property Management Systems feature is best for looking at out of order rooms?
Blocking worksheet
107
How often must all lodging operations perform backups of the Epitome Property Management Systems database?
Daily
108
How long should it take to check in a guest?
3 minutes with a reservation
| 5 minutes without
109
Which report generated from the Epitome Property database is not on a Front Desk Backup report?
Night audit
110
The arrival report generated from the Epitome Property Management Systems is printed every
Hour
111
What info is not given out for reservations made with CL for customers traveling on orders?
Credit card info
112
What must a guest be informed of at the time of reservation?
Local cancellation or no show policy
113
Through how many days in advance are TLF assigned guests without a valid credit card required to pay?
15
114
How much is the maximum allowed amount when doing cash refunds for lodging guests?
$500
115
When refunding a guest who or which office makes the reimbursement when there is no petty cash fund and no cash available for refunds?
NAF Accounting Office
116
One of the most important aspects of a shift change is accountability of
The change fund
117
Front desk staff should report to duty at least how many minutes prior to scheduled shift change?
15
118
To which office should you refer a guest requesting storage of classified material?
Command post
119
After how many days does lodging consult or turn in unclaimed high value items to Security Forces?
30
120
After how many consecutive days of the "Do not Disturb" sign being displayed on a lodging room door may management enter to ensure safety and security?
3
121
Housekeeping should do deep cleaning items such as curtains and floor boards
Semi-annually
122
Which factor is the final determination on the means to sell sundry items?
Providing quality customer service
123
Who ensures lodging guests have the option of purchasing sundry items?
General manager
124
When determining fair market price, which retailer would you not use for price comparison?
Other lodging operations
125
Which term is used to describe pricing an item above the market when no alternative is available?
Price gouging
126
Who prepares financial statements for lodging operations?
NAF AO
127
To facilitate budget completion, who provides the format for the income and expense budget?
NAF AO
128
Who prepares the NAF income and expense budget for the lodging operations?
Lodging managers
129
The responsibilities to ensure all base level bills for lodging operations are paid lies with the
NAF AO
130
Which document is not required to substantiate a payment order?
E mail confirmation
131
Which of the following is not a use for AF Form 2539 NAF Disbursement Request?
Make refunds
132
Lodging rates are not based on
NAF cash flow budget
133
Lodging rate request changes are normally submitted no later than
15 Feb
134
How many years of the base lodging fund consolidated files are included in a rate request change package?
2
135
Who or which agency reviews all capital requirements for compliance with lodging standards?
AF Personnel Center Lodging Branch Resource Section (AFPC/SVOL)
136
Which agency is the final approval authority for rate package request?
Deputy Assistant Secretary of the AF for Cost and Economics (SAF/FMC)
137
General managers should participate in what meetings to ensure lodgings capital improvement requirements are adequately addressed?
Installation Quarters Improvement Committee
138
A project preparation package (PPP) is submitted to which office?
AF Personnel Center Services Directorate Operations Division Resource Section (AFPC/SVOLOR)
139
A project preparation package is broken down into how many sections.
10
140
Who is responsible for maintaining a record of all lodging inspections?
General manager
141
Housekeeping supervisors must perform formal room inspections of at least what percentage of all rooms every week?
5
142
How long is documentation kept for formal room inspections housekeeping supervisors conduct?
One year
143
How often are lodging employees encouraged to stay overnight as part of the overall quality assurance program?
Once a quarter
144
How often are evaluations for lodging accreditation conducted?
Every 2 years
145
What is the minimum passing score required to pass a lodging accreditation?
85%
146
What square footage per person does the lodging operation use to plan for all contingency operations?
50
147
Who receives the highest consideration for on base lodging over short term TDY personnel during emergency conditions?
Long term TDY personnel
148
During a contingency who must management coordinate with before planning any lodging assignments?
Site commander
149
In a deployed environment, quarters for senior officers should be located near
The command post
150
Who determines whether officers and enlisted females can be billeted in the same shelter during contingent operations?
Site commander
151
Which of the following is not provided by the War and Mobilization Plan (WMP) to support operations?
Concept of operations
152
Which wartime priority supports the strategic offense and defensive missions?
1
153
Which part of the base support plan, expeditionary site plans identifies resources?
Part 1
154
Within the emergency management process who provides oversight for the installation commander during emergencies?
Emergency operations center director
155
Which organization serves as the office of primary responsibilities (OPR) for emergency support functions dealing with mass care, housing, and human services?
Force support
156
Which organization supervises food sources for deployed units?
US Army Public Health Command (USAPHC)
157
When deployed, which ration type does not require cooks?
MRE
158
To validate support for AF unit type code availability within the adaptive planning process, use the
AF Program Objective Memorandum
159
Which of the following is considered a data element that controls and identifies each entry in Joint Operational Planning and Execution System (JOPES)?
Unit line number (ULN)
160
Which time phased force deployment data (TPFDD) is associated with a written operational plan (OPLAN)?
Requirements driven
161
Which numerical figure is not one of the population bases that Services UTC are built on?
2200
162
The wartime flight feeding planning factor is based on
100% of the base population
163
Within the FSS who ensures qualified individuals fill each deplorable UTC positioned assigned to the unit?
UDM
164
Which form are you required to obtain when a physically limiting condition is detected that might limit your capability to perform deployment duties?
AF Form 422
165
What is the fundamental premise of Status of Resources and Training System (SORTS) reporting?
Integrity
166
Which FSS lead UTC supports initial deployment to a bare base?
RFSR1
167
After the start of the open the base force module no later than what day will the generate the mission FM be expected to be in place?
4
168
Which mortuary program is the preferred method of handling remains during periods of conflict?
Concurrent return
169
The AF survivor assistance program (AFSAP) must be responsive to the information needs of the
Family
170
Within how many hours should training be completed once you are identified as a family affairs representative?
24
171
Who makes the recommendation for an individual to be the family affairs rep of a deceased member?
Unit commander
172
Which person is appointed by the installation commander to handle the personal property and the effects of an eligible deceased member?
Summary courts officer
173
Which tab of the mortuary case file is the family affairs rep log of events located?
6
174
Which form would you use as a death confirmation letter if the death occurs overseas?
DD form 2065, Death Cert
175
Mortuary case files are kept for the current year plus how many additional years?
1
176
How many copies of a certified state death certificate are given to a person authorized to direct disposition (PADD)?
10
177
Burial clothing is classified as which type of mortuary expense?
Primary
178
What is the maximum allowable number of internment flags given to a deceased's family?
3
179
Which transport method is not authorized for movement of a deceased member's remains?
Personal vehicle
180
Who is responsible for developing a financial plan to govern the payment of mortuary expenses?
MAJCOM/A1S
181
The GPC may be used for which type of expense?
Primary
182
Which deceased member relative is not authorized to receive travel and per diem entitlements for funeral travel?
Grandchildren
183
Which document cites the performance requirement of the contractor?
Service delivery summary
184
Which person provides a complete quality control program to assure contract requirements are met?
Contractor
185
Who may waive funeral honors performed by the honor guard ?
Secretary of Defense (SECDEF)
186
Who has overall responsibility for the base honor guard program?
Installation Commander
187
Who determines the DV distinction for a civic leader visiting your installation?
Commander
188
Which office develops operational guidance to implement protocol policy and support protocol needs in the field?
AF Personnel Center/Services Directorate (AFPC/SV)
189
What is the most embedded custom in the military culture?
Saluting
190
Where is the second place of honor according to our customs and courtesies?
In front
191
Spouses of high ranking officials are typically addressed as
Mr. Or Mrs. with their surname
192
Which privilege is used when determining invitation lists, seating for conferences and ceremonies, order of introduction, or military air and housing priority?
Precedence
193
When determining seating arrangements, who sits to the right of the hostess (or host at an all male event) to show precedence according to our customs and courtesies?
The guest of honor
194
Which type of correspondence is used to follow up a telephone invitation to a military event?
Written to remind invitation
195
What must be spelled out in plain English on all military invitations?
Date and time of event
196
What is the recommended attire for men that are attending events that call for business casual?
Sport coat, no tie
197
What does our military tradition expect the display of during all military ceremonies?
Flags
198
When carried in a marching procession with another flag, the location of the US Flag is
To the flag's right
199
Who should be notified in advance and in writing, each and every time a distinguished visitor arrives?
OSI personnel
200
What is the spending limit for mementos purchased when using special morale and welfare (SM&W) funds?
$20
201
Which AFI outlines restrictions on who may accept or reject gifts to the AF?
AFI 51-601, Gifts to the Department of the AF
202
According to planning functions for a conference, how many weeks prior should registration info be distributed to an event?
8
203
Who will make sure the unit providing the funding will make the proper facility reservation when planning for military ceremonies?
Project officer
204
During a ceremony, when are the musical honors Ruffles and Flourishes rendered for general officers and above?
When official party is in position in front of their seats
205
When are receiving lines within an event frequently used in the AF?
Greeting a new commander and spouse
206
Which person is the center figure of a dining in?
President
207
The type of plates that should be affixed to the government military vehicles when transporting DV are plates with the
Rank of DV
208
Where is the seat of honor for a DV located within a staff car?
Rear passenger side
209
When greeting DV at the flight line it is common for the following personnel to wear hats with the exception of the
Maintainers performing work
210
When flight line access is permitted, how should vehicles approach the aircraft?
Left side of aircraft from rear
211
Who should stay behind until the DV aircraft wheels are up?
Protocol officer
212
Which of the following must not be used for DV visit?
NAF funds
213
Which action should be done after the initial notification of the DV?
Develop a detailed working plan
214
Normally a courtesy call is performed for DV visitors that are, which rank, in relation to the host?
Lower
215
A method to identify weak points of DV visits is to perform a
Dry run
216
The protocol officer works for which commander Ina deployed situation?
Installation
217
What is essential for deployed protocol NCOs to understand when in foreign countries?
Local customs and courtesies
