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CCS Part 1 Flashcards

Collected ideas from Student guide I, questions from the reviewer, and other things encountered while browsing C-to-M.

1
Q

Which VEE rules that leverage historical data can be configured to use historical scalar data when performing validations and estimations?
Choose all that apply:

  • High/Low Check
  • Interval Averaging Estimation
  • None
A
  • High/Low Check

* Interval Averaging Estimation

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2
Q

What is VEE?

A

Validation, Editing, and Estimation

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3
Q

Which of the following belongs to the Demographic part of the “V”?

  • Premise
  • Account
  • SA
  • Person
  • SP
A
  • Person
  • Account
  • SA
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4
Q

A Person does not necessarily have to be a customer. True or False

A

True

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5
Q

The number of Accounts a Person has is determined by the number of Bills they want to receive. True or False.

A

True

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6
Q

Which of the following belongs to the Geographic part of the “V”?

  • Premise
  • Account
  • SA
  • Person
  • SP
A
  • Premise

* SP

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7
Q

A Person should always be a customer. True or False

A

False

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8
Q

This is also known as the Meter Location.

A

Service Point

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9
Q

This is also known as the Service Location.

A

Premise

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10
Q

At least one Person Contact must be set as primary contact for a given contact routing. True/False

A

True

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11
Q

There is no need to set a primary contact for any given contact routing. True/False

A

False

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12
Q

It represents a general grouping of person contacts such as email or phone.

A

Contact Routing

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13
Q

This is configured to indicate the times when a person contact should not be used.

A

Do Not Disturb (From)

Do Not Disturb (To)

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14
Q

This should only be used when a person contact cannot be deleted because it is referenced on another object such as a communication preference.

A

Inactive indicator

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15
Q

This should be created when a customer communicates with the utility and when the utility contacts a customer.

A

Customer Contact

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16
Q

True or False: A Customer Contact may be related to Person, Account and/or Premise

A

True

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17
Q

True or False: A Customer Contact may be related to Person and Premise only

A

False. It may also be related to an Account

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18
Q

To Do Entries trigger the creation of a Customer Contact. True/False

A

False. Customer Contacts trigger the creation of To Do Entries

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19
Q

This controls the type of information that is merged into the form letter and how the letter is physically produced.

A

Letter Template

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20
Q

True or False. Bills are produced for accounts and are sent to the account’s persons.

A

True

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21
Q

Bills are always sent to the main customer only. True or False.

A

False. You can also indicate which of the other persons receive duplicate bills.

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22
Q

Accounts never expire; they just become dormant when they have no active contracts. True or False

A

True

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23
Q

It controls ‘when’ the system attempts to create bills for the account

A

Bill Cycle

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24
Q

An account references only 1 person which is the main customer. True or False

A

False. An account references 1 or more persons. One of these persons must be defined as the main customer.

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25
Q

A Premise may have zero, one, or more SPs at any instant in time. True/False

A

True

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26
Q

If a device is reconfigured, the original configuration’s installation event must be updated with the removal date. True/False

A

True. A new installation event should also be created with the new install date.

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27
Q

This is a history of the devices that have been installed at a Service Point so usage at a Service Point can be calculated throughout time

A

Installation Events

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28
Q

Device may be turned off and back on again. True/False

A

True

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29
Q

What will occur when a scalar meter installed at a Service Point is replaced with an Interval Meter?

A

AMI Transitions

30
Q

It displays a historical scalar measurement data in the graph as interval measurement data.

A

SP Consumption History

31
Q

A Device Configuration Type is installed at a Service Point. True/False

A

False. A Device Configuration is.

32
Q

In a Service Point Type: Name the 3 SP Category/Sub Types of devices that can be installed at SP.

A

Meter, Item, Unbadged Devices

33
Q

Only 1 Meter can be installed at a Service Point. True/False

34
Q

Multiple unbadged items can be installed at a Service Point. True/False

35
Q

Multiple items can be installed at a Service Point. True/False

A

False. Only unbadged items can be installed in multiples.

36
Q

Some implementations have locations where multiple meter devices may be installed. True/False

A

True. A Separate Parent SP should be created to purely group the physical locations that can have meter devices installed then create child SPs for each physical location.

37
Q

It controls when the meter device at the SP is read.

A

Measurement Cycle

38
Q

It defines a group of SPs that are visited by a meter reader.

39
Q

It defines the physical position of the SP within a route.

40
Q

Used by business intelligence analytics to support distribution and other network-related analysis

A

Network Locations

41
Q

You can configure whether a Service Point is usable as a Parent SP using this admin data.

A

Service Point Type

42
Q

This is used to navigate in C2M without having to click and scroll through the Menu bar.

A

Search Menu

43
Q

Used to support transfer of Service Points between Measurement Cycle Routes

A

Route Management

44
Q

If a person is linked to at least 1 account, users will not be allowed access to the person unless they have access to at least one of the person’s accounts. True/False

45
Q

A person not linked to any accounts may not be accessed by any user. True/False

A

False. Any unlinked person may be accessed by any user.

46
Q

An Installation Option setting allows these premise and service points to be secured by CIS DIVs associated with the user. True/False

47
Q

It defines a group of users that have the same access rights.

A

Data Access Role

48
Q

Most SAs are created via Start Service. True/False

49
Q

Start options are only needed on SAs with ________.

A

Contractual Terms

50
Q 
User access rights to an account consists of:
Choose all that apply:
*Bills
*Payment
*Adjustments
*Orders
**None
**All
51
Q

These are data used to track information about the operational devices managed by ODM (Oracle Utilities Operational Device Management)

52
Q

Devices or other objects that are installed on another device, usually an asset

A

Components

53
Q

Asset Specifications describes the design details and/or the functional performance criteria required for a particular piece of equipment, material, or product. True/False

54
Q

Objects in an infrastructure, such as meters, transformers, or any other material item owned or managed by an organization

55
Q

When assets are create or replicated in C2M, a related device is created. True/False

56
Q

Device Identifiers for devices created via an asset can not be changes in the Device portal. These identifiers must be changed in the Asset portal. True/False

57
Q

These are devices or other objects that are attached to another device, usually an asset.

A

Components

58
Q

It defines the types of messages to be sent to the fieldwork system.

A

External System

59
Q

It is used to change the state of a Service Point, for example: to enable service or change the meter.

A

Service Order

60
Q

It represents the message payload sent to the external system and the synchronous response.

A

Outbound Message

61
Q

An example of this Measuring component is “once-a-month”

A

Scalar Measuring Component

62
Q

This Measuring component has a duration between measurements.

A

Interval Measuring Component

63
Q

Type of Measuring component where the measurement is calculated by subtracting the start measurement from the end measurement.

A

Subtractive MC

64
Q

Service Quantity Identifier is a required measuring component. True/False

A

False. TOU is also optional. Only UOM is the required component.

65
Q

True or False. An account’s balance is equal to the sum of the FTs linked to its SAs.

66
Q

Meaning of TOU

A

Time-of-use

67
Q

What is UOM?

A

Unit of measure

68
Q

Which of the following describes the correct order of execution of algorithms during bill completion?

Customer Class pre-bill 
SA Type pre-bill completion completion
Customer Class Post Bill Completion
SA Type Bill Completion
Customer Class Bill Completion
A 
SA Type pre-bill completion,
Customer Class pre-bill completion,
SA Type Bill Completion,
Customer Class Bill Completion,
Customer Class Post Bill Completion
69
Q

Which of the following objects controls what is to be done for an overpayment?

Payment Template
Customer Class
Adjustment Type
Bill Segment Type
SA Type
A

Customer Class

70
Q

How does the base Payment Distribution algorithm work?

A

Distribute payments by SA Type Payment priority & debt age

71
Q

What happens when the source of the financial transaction is canceled?

A

A reversal financial transaction is created

72
Q

What statement best describes the Adjustment Approval Profile?

A

Controls if an adjustment requires approval before being frozen

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