CC script Flashcards
1
Q
Beginning scrip
A
1.Knock before identifying self “hello mr smith, my name is Haylie and I am your HCA today”
2.Confirm task and ask if it is a good time for this.
3.Ask about restrictions
4. Ask about preferences
5.Ask if they feel okay before you leave
2
Q
Ending Script:
A
- “my client is safe and comfortable”
- “I would let care team know about any changes”
3.Mentally go through steps and make sure you did not forget any steps - “I am done”