CBAP Practice exam 2 Flashcards
You are currently evaluating the existing solution to see what will be done about the ongoing work during implementation. You discover that your users will be actively using the old solution at the time that the new solution is implemented. What option would you NOT consider to manage this ongoing work?
Selecione uma ou mais opções de resposta:
a. Hold processing of new work for a period of time.
b. Run both systems concurrently and indefinitely.
c. Convert all work from old to new at implementation.
d. Start new work using the newly implemented solution.
b. Run both systems concurrently and indefinitely.
The two types of message control flow modeled in sequence diagrams are:
Selecione uma ou mais opções de resposta:
a. Logical and physical
b. Active and passive
c. Triggers and signals
d. Asynchronous and procedural
d. Asynchronous and procedural
You want to make sure that your stakeholders have a common understanding of your project requirements. Which knowledge area tasks will help you achieve this goal?
Selecione uma ou mais opções de resposta:
a. Solution Assessment and Validation
b. Business Analysis Planning and Monitoring
c. Requirements Analysis
d. Requirements Management and Communication
d. Requirements Management and Communication
You are using reliable data and market research to create a preliminary analysis of potential solution options. Which analysis technique are you applying?
Selecione uma ou mais opções de resposta:
a. SWOT
b. Impact
c. Decision
d. Feasibility
d. Feasibility
It is challenging (at best) to be a liaison between the business and the technology stakeholders on your projects if you have no understanding of your business. Your business knowledge is decomposed into all of the following areas EXCEPT:
Selecione uma ou mais opções de resposta:
a. Business principles and practices
b. Competitive intelligence
c. Organization knowledge
d. Solution knowledge
b. Competitive intelligence
Which of the following stakeholders is NOT typically outside the boundaries of a given organization or organizational role?
Selecione uma ou mais opções de resposta:
a. Tester
b. Supplier
c. Customer
d. Consultant
a. Tester
Which requirements represent the business analyst’s documented understanding of the stakeholder’s intentions?
Selecione uma ou mais opções de resposta:
a. Documented and stated
b. Stated and unconfirmed
c. Elicited and reviewed
d. Stated and confirmed
b. Stated and unconfirmed
What technique is often used by business analysts to support their data modeling efforts?
Selecione uma ou mais opções de resposta:
a. Scenarios and use cases
b. Business rules analysis
c. Organization modeling
d. Functional decomposition
b. Business rules analysis
Which elements should you focus on when analyzing the impacts of a new solution on a particular stakeholder group?
Selecione uma ou mais opções de resposta:
a. Functions, locations, tasks, and concerns
b. Necessity, effort, locations, and business value
c. Culture, operations, functions, and technology
d. Activities, tasks, concerns, and deliverables
a. Functions, locations, tasks, and concerns
You and your team are currently completing your enterprise analysis work for a proposed project. You are evaluating issues with the current solution. Which task are you performing?
Selecione uma ou mais opções de resposta:
a. Define business case
b. Assess capability gaps
c. Determine solution approach
d. Define solution scope
b. Assess capability gaps
Which business analysis stakeholder role is often filled by knowledgeable end users or indirect users of a new solution?
Selecione uma ou mais opções de resposta:
a. Domain SME
b. End user
c. Business analyst
d. Implementation SME
a. Domain SME
Which factors guide your selection of elicitation techniques?
Selecione uma ou mais opções de resposta:
a. Deliverables, planned activities, and resource constraints
b. Requirement type, project approach, and corporate culture
c. Corporate culture, analyst skills, and sponsor preferences
d. Business domain, corporate culture, and analyst skills
d. Business domain, corporate culture, and analyst skills
Which Business Analysis Planning and Monitoring knowledge area deliverable is an implicit input to all other knowledge area tasks?
Selecione uma ou mais opções de resposta:
a. Business analysis process assets
b. Business analysis approach
c. Business analysis plan
d. Requirements management plan
c. Business analysis plan
Requirements should be expressed in the form of __________ criteria to make them most useful when assessing proposed solutions.
Selecione uma ou mais opções de resposta:
a. Quantitative
b. Functional
c. Acceptance
d. Qualitative
c. Acceptance
What is the name for a conceptual view of all or part of an enterprise focusing on products, deliverables, and events that are important to the mission of the organization?
Selecione uma ou mais opções de resposta:
a. Analytical system view
b. Business architecture
c. Business management system
d. Business domain model
d. Business domain model
Consider the following scenario: Hattie is preparing to elicit requirements for a new inventory management system. Previously, the inventory management capabilities in the organization have been outsourced, but this project will bring the application and the process in-house.
As part of her preparations for requirements elicitation, which types of resources should Hattie be scheduling?
Selecione uma ou mais opções de resposta:
a. Business, user, and customer
b. Strategic, tactical, and operational
c. People, facilities, and equipment
d. Materials, team, and stakeholders
c. People, facilities, and equipment
Consider the following scenario: Hattie is preparing to elicit requirements for a new inventory management system. Previously, the inventory management capabilities in the organization have been outsourced, but this project will bring the application and the process in-house.
Hattie is explaining to the project sponsor that she will need to conduct interviews prior to sending surveys to 500 key users of the system worldwide. Her justification for doing these pre-survey interviews should state that she needs to:
Selecione uma ou mais opções de resposta:
a. Have more ideas and data for her survey questions.
b. Build relationship with her key project stakeholders.
c. Interview her stakeholders anyway so why not now.
d. Define very detailed questions as part of her survey.
a. Have more ideas and data for her survey questions
Consider the following scenario: Hattie is preparing to elicit requirements for a new inventory management system. Previously, the inventory management capabilities in the organization have been outsourced, but this project will bring the application and the process in-house.
Hattie has sent out her initial surveys and received responses back from less than 10 percent of her key stakeholders and end users. She is very disappointed in this response rate. What should Hattie do to resolve this issue on future surveys?
Selecione uma ou mais opções de resposta:
a. Use the data she received to draft the requirements.
b. Offer an incentive to raise the survey response rate.
c. Ask the project sponsor to tell stakeholders to respond.
d. Contact the stakeholders and ask them to respond.
b. Offer an incentive to raise the survey response rate.
Consider the following scenario: Hattie is preparing to elicit requirements for a new inventory management system. Previously, the inventory management capabilities in the organization have been outsourced, but this project will bring the application and the process in-house.
Hattie offers an incentive with her next stakeholder survey for the inventory project. Although her response rate is up, she notices that many questions are left unanswered or answered incompletely or inappropriately. What step should Hattie take to remedy this situation?
Selecione uma ou mais opções de resposta:
a. Schedule follow-on interviews for response clarification.
b. Ignore the missing and incomplete responses and move on.
c. Offer an additional incentive for accurate responses.
d. Review her questions and possibly rewrite some of them.
d. Review her questions and possibly rewrite some of them.
A requirements presentation may be ________ or __________.
Selecione uma ou mais opções de resposta:
a. Passive, active
b. Verbal, nonverbal
c. Formal, informal
d. Sender, receiver
c. Formal, informal
Which of the following is NOT part of the written communications attributes possessed by effective business analysts?
Selecione uma ou mais opções de resposta:
a. Clear understanding of audience, purpose, and form
b. Broad vocabulary and strong communication skills
c. Strong grasp of grammar, diction, and style
d. Understanding of idioms, synonyms, and terms
a. Clear understanding of audience, purpose, and form
Storyboards portray the navigation paths across the interface components, including abstractions of each screen along with directional arrows that indicate the allowable navigation flows. Which of the following is NOT a synonym for storyboard?
Selecione uma ou mais opções de resposta:
a. Navigation flow
b. Prototype
c. Dialog hierarchy
d. Dialog map
b. Prototype
“Increase high-revenue customers” is BEST described as a ____________.
Selecione uma ou mais opções de resposta:
a. Strategic goal
b. Business objective
c. Business goal
d. Business requirement
c. Business goal
You begin defining the business need by looking at the current state of an existing software system. What is your approach to generating the business need?
Selecione uma ou mais opções de resposta:
a. From external drivers
b. From the bottom up
c. From the top down
d. From middle management
b. From the bottom up
You are refining your evaluation of a project’s feasibility. What is the LEAST desirable knowledge area that might trigger this work?
Selecione uma ou mais opções de resposta:
a. Business Analysis Planning and Monitoring
b. Requirements Analysis
c. Solution Assessment and Validation
d. Requirements Management and Communication
c. Solution Assessment and Validation
Tracing requirements can be done at what levels?
Selecione uma ou mais opções de resposta:
a. Individual requirement, model/package, or feature
b. Strategic, solution, or solution component
c. Business, stakeholder, or solution requirement
d. Business need, goals, or requirements
a. Individual requirement, model/package, or feature
You are visually depicting the relationship of stakeholders to the solution and to one another. Which technique BEST depicts this information for you?
Selecione uma ou mais opções de resposta:
a. Stakeholder map
b. RACI matrix
c. Organization modeling
d. Process Modeling
a. Stakeholder map
Where would you document your understanding of the organization’s current capabilities and the new capabilities required to meet a business need?
Selecione uma ou mais opções de resposta:
a. Solution scope
b. Project approach
c. Solution approach
d. Required capabilities
d. Required capabilities
You have decided to apply a graphical method to depict support and opposition to the organizational changes associated with implementing a new solution. Which technique are you applying?
Selecione uma ou mais opções de resposta:
a. SWOT analysis
b. Force field analysis
c. Decision analysis
d. Risk analysis
b. Force field analysis
The rules an organization chooses to enforce as a matter of policy that guide the actions of people working in the business are referred to as ______________.They are intended to guide the actions of people working within the business. They may oblige people to take certain actions prevent people from taking actions, or prescribe the conditions under which an action may be taken.
Selecione uma ou mais opções de resposta:
a. Business rules
b. Enterprise rules
c. Business policies
d. Operative rules
d. Operative rules
The business analysis plan is NOT used as an input to which task?
Selecione uma ou mais opções de resposta:
a. Plan requirements management process
b. Plan business analysis communication
c. Manage business analysis performance
d. Plan business analysis approach
b. Plan business analysis communication
Peter is conducting stakeholder analysis for a new project. What is his first step?
Selecione uma ou mais opções de resposta:
a. Categorizing stakeholders
b. Assigning stakeholder roles
c. Identifying stakeholders
d. Analyzing stakeholders
c. Identifying stakeholders
Your initial risk assessment focuses on solution feasibility risks and should be revisited throughout the project. What three areas of risk should this initial assessment consider?
Selecione uma ou mais opções de resposta:
a. Technical, financial, and business
b. Strategic, tactical, and operational
c. People, process, and organizational
d. Solution, component, and interface
a. Technical, financial, and business
_________ requirements are specified and modeled.
Selecione uma ou mais opções de resposta:
a. Prioritized
b. Analyzed
c. Validated
d. Approved
b. Analyzed
When assessing whether your stakeholders see any value in determining what their requirements are, you are focusing on the stakeholder’s attitude toward ___________.
Selecione uma ou mais opções de resposta:
a. Business goals
b. Business analysis
c. Collaboration
d. Team members
b. Business analysis
You are determining the underlying source of a business problem in order to derive the correct business need. What are the two common methods you might apply?
Selecione uma ou mais opções de resposta:
a. You are determining the underlying source of a business problem in order to derive the correct business need. What are the two common methods you might apply?
b. Focus groups and feasibility studies
c. Fishbone diagram and the five whys
d. Fishbone diagrams and feasibility studies
c. Fishbone diagram and the five whys
Fishbone diagrams and feasibility studies
Selecione uma ou mais opções de resposta:
a. Skills
b. Resources
c. Inputs
d. Domains
c. Inputs
Which type of constraint might create a situation where a requirement cannot be met using the current solution approach?
Selecione uma ou mais opções de resposta:
a. Strategic
b. Business
c. Technical
d. Operational
c. Technical
To relate test cases to the specific requirements defining the capabilities being tested, a business analyst should use what technique?
Selecione uma ou mais opções de resposta:
a. Testing procedures
b. Traceability list
c. Test case matrix
d. Traceability matrix
d. Traceability matrix
You are using quantitative metrics to evaluate the performance of a solution six months into its operational use. As you look at the performance data, you find that you are concerned about whether or not the data is actually measuring the solution performance you intended to measure.Which factor are you questioning?
Selecione uma ou mais opções de resposta:
a. Timeliness
b. Reliability
c. Validity
d. Accuracy
c. Validity
Consider the following scenario: Peggy has just completed a major section of the solution requirements for her current project. She has scheduled a working session to review and discuss these completed requirements. Peggy is concerned about planning and conducting an effective requirements review with her group of key stakeholders. The stakeholders involved with these particular requirements do not always get along well with one another, and their meeting behavior in the past has been quite unpleasant.Which of the following is NOT a prerequisite for Peggy’s working session?
Selecione uma ou mais opções de resposta:
a. Walkthrough purpose communicated
b. A complete requirements package
c. Appropriate reviewers identified
d. Meeting vehicle decided upon
a. Walkthrough purpose communicated
Refer to the scenario in Question 41. Peggy has enlisted a more senior business analyst from another project to facilitate this working session. Bob is known for his ability to keep participants focused on the document that is being discussed. What is another key skill required from Bob in this meeting?
Selecione uma ou mais opções de resposta:
a. Ability to take meeting notes and revise the document later
b. Ability to answer questions on the requirements document
c. Ability to organize and schedule the requirements review
d. Ability to ensure everyone participates in the review
d. Ability to ensure everyone participates in the review
Refer to the scenario in Question 41. Peggy has also asked Bob to review the document prior to the meeting and provide feedback on its adherence to the corporate requirements documentation standards. What role is Bob playing when he performs this work?
Selecione uma ou mais opções de resposta:
a. Scribe
b. Moderator
c. Peer
d. Reviewer
c. Peer
Refer to the scenario in Question 41. Peggy was worried about the outcome of her working session if her contentious stakeholders could not come to agreement and accept the contents of the requirements package. Bob told her to be sure to set strong rules for the session and share them with her stakeholders ahead of time. His recommendations did NOT include telling Peggy that:
Selecione uma ou mais opções de resposta:
a. Supervisors and managers may not need to attend.
b. Reviewers comment on the document, not the author.
c. Participants must review the document ahead of time.
d. The sponsor can override any session decisions.
d. The sponsor can override any session decisions
You are about six months into a new work assignment. Your supervisor noticed that you prefer to jump in to try the tasks yourself. If you get into trouble, you might read the company Standard Operating Procedures (SOPs). You could be described as which type of learner?
Selecione uma ou mais opções de resposta:
a. Auditory
b. Kinesthetic
c. Visual
d. Multitasking
b. Kinesthetic
In response to a problem identified by system users, you are currently defining steps to be taken to add new manual processes to an operational solution. Which term best describes what you are defining?
Selecione uma ou mais opções de resposta:
a. Mitigating action
b. Identified defect
c. Solution option
d. Preventive action
a. Mitigating action
What term defines a set of requirements or features that have been identified as candidates for potential implementation, prioritized, and estimated?
Selecione uma ou mais opções de resposta:
a. Release list
b. Components
c. Product backlog
d. User stories
c. Product backlog
Once you have prioritized the requirements, what will those priorities help you to determine?
Selecione uma ou mais opções de resposta:
a. The requirements you think are most important
b. The requirements that need further analysis
c. The requirements that should be omitted
d. The requirements that are out of scope
b. The requirements that need further analysis
You want to make certain that the system programmer understands the customer’s expectations for upgraded system capabilities. You write a brief statement providing the minimum information necessary to allow the programmer to estimate the work required to implement this solution. What did you just produce?
Selecione uma ou mais opções de resposta:
a. Use case
b. Scenario
c. Class diagram
d. User story
d. User story
There are many notations in use to depict process models, such as flowcharts or activity diagrams. You have been asked to create a process model to facilitate decision-making with your project’s governance team. The team will look at suggested improvements to increase productivity in the organization. You create detailed process models to illustrate both the current and suggested future states. Which notational elements would not be found in your process model, regardless of the modeling approach you selected?
Selecione uma ou mais opções de resposta:
a. Swimlanes
b. Pools
c. Terminal points
d. Dive points
d. Dive points
