Case Studies

Question 1

What Case Studies for Operations Syllabus points?

Answer 1

• Role:
• -Cost Leadership
• • Differentiation
• • Interdependence

Influences:

• • Technology
• • Quality Expectations
• • Legal regulations
• • Environmental Sustainability

Processes:

• • Inputs
• • Transformations ( Montoring and Controlling)
• • Outputs

Strategies:

• • Performance Objectives
• • Supply Chain Management
• • Technology
• • Quality Management

Question 2

What are Case Studies for Marketing Syllabus Points?

Answer 2

Role:

• • Interdependence
• • Marketing Approach

Influences:

• • Factors Influencing Consumer Choice - Psychological, SocioCultural
• • Consumer Laws
• • Ethical

Processes:

• • Establishing Marketing Objectives
• • Market Research
• • Identifying Tarket Market

Strategies:

• • Product Strategies
• • Differentiation
• • Global Market

Question 3

What are Case Studies for Human Resource Syllabus Points?

Answer 3

Influences:

• • Stakeholders
• • Legal
• • Technology
• • Social

Processes:

• • Maintanence
• • Separation

Strategies:

• • Leadership Style
• • Training and Development
• • Rewards
• • Workplace Disputes

Effectiveness:

• • Staff Tunover
• • Absenteeism
• • Levels of Disputations
• • Accidents
• • Workers Satisfaction

Question 4

What are Case Studies fo Finance Syllabus Points?

Answer 4

Role:

• • Interdependence: Marketing, Operations, HR
• • Financial Objectives: Profitability, Liquidity, Solvency

Influences:

• • Sources of Finance
• • Global Market Influences - Economic Outlook

Processes:

• • Monitoring and Controlling
• • Financial Ratios: Profit, Gearing, Efficiency, Liquidity

Strategies:

• • Profitability Management
• • Working Capital Management
• • Cash Flow Management
• • Global Finance Management