Case 19- SAP Flashcards
Bad news in medicine
Any information that will likely alter drastically a patients view of his or her future
Breaking bad news
Breaking bad news is likely to produce strong emotional responses, the way bad news is shared affects how the patient will cope. There may be a range of emotional responses- anger, distress, shock and hopelessness. Try and find something positive for a patient to hold onto- positive framing. Consider leaflets and other sources of information.
How to establish empathy
1) Respect
2) Open questions
3) Giving your patient time
4) Showing interest in the patient
5) Active listening
6) Watching for verbal and non-verbal cues
7) Effective sincere empathic statements
8) Empathic facial expression
9) Eye contact
10) Mirroring and use of touch
How to prepare for breaking bad news
- Prepare you yourself- know any results, know as much as you can about the patient and the illness, know what options are available, who can help and what happens next
- Prepare the setting- private with no interruptions and adequate time, prepare the room layout
- Prepare the patient- who else needs to be present- family members, HCP who knows the patient or family. Advanced warning that there is news to hear
Initiating breaking bad news
- Establishing initial rapport- introduction and initiating the interview
- Check out patient perceptions- ideas, concerns and expectations
- Give a warning shot that there is news to hear
Breaking bad news- giving the information
- Assess prior knowledge- what do they want to know
- Listen to the patient to assess informational needs and level of language
- Give clear information in direct chunks and check understanding and invite questions
- Allow news to settle- use silence
- Prepare for different emotional responses
Responding to patients reactions after breaking bad news
- Possibility of strong emotional responses and new concerns
- What are their reactions/feelings/immediate concerns
- Respond to their emotional reactions with empathy
- Do they have questions- answer honestly and realistically
- Are they ready to consider options/making shared decisions/plan?
- Offer emotional support and hopefulness
- Be sensitive to cues - if patient has had enough
- Be clear about definite next step
- Arrange a follow up
Physiological signs of death
- Irreversible cardiorespiratory arrest (no heart sounds or central pulse for a minimum of 5 minutes)
- No breath sounds
- Pupils dilated and unreactive to light
- No response to pain
- Cloudiness of the cornea
- Rigor mortis (~3 hours after death)
- Decreased body temperature
Physiological signs of dying
- Loss of appetite
- Excessive fatigue or sleep
- Physical weakness
- Mental confusion
- Laboured breathing
- Decrease urinary output
- Cold, cyanosis extremities and mottled skin
Definition of death
An unresponsive patient, with a body temperature under 35 degrees who has not been taking drugs of alcohol
- no spontaneous movement
- no respiratory effort
- no heart sounds or pulses
- absence of reflexes
- pupils are fixed and dilated
There is no legal deviation in the UK, just assessed as the irreversible loss of capacity for consciousness and to breathe
GMC guidance for doctors on their role at the end of life
Doctors should:
- discuss adaptation to major life changes such as bereavement
- contribute to the care of patients and their families e.g. managing symptoms, team working, effective communication and practical issues of law and certification
- communicate appropriately
Responding to dying
- People face the possibility of their own deaths in unique ways.
- There is a range of emotional responses and coping strategies – these mostly help people to continue functioning.
- It is important to listen to peoples stories
What is Spirituality
- Meaning in life
- Interrelatedness
- Wholeness
- Morality
- Awareness of God
What influences Spirituality
- Understanding of their condition/mortality
- Decision-making
- Coping strategies
- Adherence
- Relationships with healthcare team
Advance refusal of treatment
In some circumstances, a competent patient can have an advance statement - they can make choices about what they wish or do not wish to happen to them in particular situations (valid for the future, when they are no longer competent to make decisions)
Competent patient can withdraw their advance refusal at any time and this does not need to be in writing
When can a health professional go against an advanced refusal
If the healthcare professional has reasonable grounds to think that there are circumstances that the patient didn’t anticipate when they made the decisions which could have impacted their decision, it could be a valid reason not to act on an advance refusal
Role of the doctor in death
- Legal duty for the doctors to notify the cause of death
- Doctor who attended deceased last should issue this certificate detailing cause of death
- Doctors, nurses or ambulance clinicians should confirm death has taken place
- GPs visit a patient home/residence in an expected death to issue the certificate
- Unexpected deaths recommend a visit but this is not a requirement
The trends surrounding death and dying
- 70% of people prefer to die at home
- 68% of people are comfortable talking about death
- 29% have discussed their wishes
- 4% have advanced care plans
Models to understand reaction to dying and bereavement/experience of loss
- Kubler-Ross
- Worden’s stage of grief
- Dual-process model