Care values, roles and settings - week 1 Flashcards
What does the word “role” mean (in terms of someone’s job)?
This is the position that someone assumes in an organisation. It relates to the part that they play in a particular service.
What does the word “responsibility” mean (in terms of someone’s job)?
These are the specific tasks or duties that members are expected to complete as a part of their role. They are the specific activities for which they are held accountable when part of a team.
What is the role of a doctor?
The role of a doctor is to :
1. treat a patient based on the signs and symptoms that they present.
- Provide education to patients and the wider staff team
- Keeping detailed records of all patients and their treatments
- Liaise with other medical and social care professionals that link with their patients eg. OT
List some responsibilities of a Doctor
Treat patients with courtesy & respect at all times.
Treat patients as an individual & acknowledge their needs & wishes.
Give them full information on the services on offer.
Give them the most appropriate care & keeping them safe.
Provide them with emergency care when necessary.
Consult with & refer patient to other consultants when needed.
Give access to their health records (subject to laws).
Give a patient absolute confidentiality & privacy.
Making sure the patient receives holistic care–physical, social etc
Describe the role of a nurse
The role of a Nurse can vary massively depending on their specialism and what setting they work in
General roles include:
Patient care
Patient advocacy
Care planning
Providing education and support
Describe the responsibilities of a nurse
Plan individual care for each patient
Perform basic treatments
Administer medication
Run clinics/ education session – e.g. healthy eating, diabetic clinics, weight loss etc.
Communicating with patients, family, carers etc
Mentoring junior/ student nurses
Make ethical decisions related to confidentiality & consent
Observing & recording a patient’s condition
Ensure paperwork is completed and correct.
Coordinating shifts
Describe the role of a midwife?
To look after a pregnant woman & her baby throughout a phase of antenatal care, labour & birth, & for up to 28 days after the baby has been born.
This also includes education for pregnant women and aftercare and liaising with Health Visitors
Describe some responsibilities of a midwife?
Antenatal care:
They see the mother-to-be from the start and throughout pregnancy, providing advice and support. Routine clinical tests such as bloods and urine dips Liaise with other professionals & the hospital.
Labour midwife:
Support mum & her birth partner(s) throughout labour and delivery; Following the chosen birth plan such as home births, pain relief options and coping mechanisms.
Providing post natal care/ education such as breastfeeding immediately after birth.
Neonatal nurses
Care for premature or sick newborns including monitoring vital signs, arranging tests, administering medication and supporting with feeding. Also providing education and support to both parents and baby
Community midwife
Provide antenatal support in clinics and homes, run parenting education and support groups, provide postnatal check ups and liaise with other professionals such as Health Visitors.
Describe the role of social workers
Enhance parenting/support all development of children needing help.
Help disadvantaged people improve their health & well-being.
Arrange good alternative care for children whose parents cannot care for them & for adults who can no longer manage in their own homes.
Aid people in poverty to improve their financial position, informing them about entitlements & helping them to access training/work & benefits.
Prevent children/yp from re-offending & protect the public from harm as a consequence.
Describe some of the responsibilities of a social worker
Interviewing individuals & families to assess & review their situation;
Undertaking & writing up assessments (sometimes in collaboration with other professionals);
Offering information and support;
Organising & managing packages of support to enable people to lead the fullest lives possible;
Recommending & sometimes making decisions about the best course of action for a particular person/family;
Liaising with & making referrals to other agencies;
Participating in multidisciplinary teams & meetings regarding, e.g., child protection or mental health;
Maintaining accurate records & preparing reports for legal action;
Giving evidence in court;
Participating in training, supervision & team meetings.
Describe the role of an occupational therapist (OT)
They help to improve patients ability to perform tasks in their daily living and working environments.
creates individual treatment programmes for each patient
Creates activities that will help people to interact with their environment better – these may be physical, cognitive, social etc
suggests changes to the person’s environment, whether that be at home, work or school
may introduce the use of equipment which will help with some activities
reviews the treatments periodically, evaluates progress & makes changes as needed.
Describe some responsibilities of an occupational therapist (OT)
OTs work with a diverse range of people who all have different needs.
They need to understand each person’s requirements and lifestyle so that they can create the best treatment plan for them.
They work with other professionals to ensure that each patient gets the best possible outcome from the care they receive.
Other responsibilities include but are not limited to:
advising on specialist equipment to help with daily activities;
developing a rehabilitation programme to help rebuild lost skills and restore confidence;
write reports and attend multidisciplinary case meetings to plan and review ongoing treatment(s)
Describe the role of a youth worker
They plan, organise & oversee community programmes that help all those between 11-25.
They aim to support them to reach their full potential.
They work to address inequalities in care & support the PIES development of people in this age group.
They use educational activities, advice & support to help them fulfil their potential
List some responsibilities of a youth worker
organise sports, arts, education, drama and other activities
run sports teams
advise and support young people
offer counselling
initiate & manage community projects
work with parents to support the healthy development of their children
work with specific groups, such as young carers or those at risk of offending
develop and run projects that deal with issues like health, bullying, crime or drugs
manage volunteers and part-time workers
keep records and control budgets
work to get grants and funding
They often work with other professionals including social workers, teachers, probation officers & police. They may also help young people who are on the streets.
Describe the role of a care manager / care assistant
Care managers, are responsible for all aspects of the day-to-day operations within the care setting, including:
recruiting and managing staff,
managing budgets and ensuring that the quality of the services provided meets national care standards such as the CQC.
List some responsibilities of a care manager / care assistant
Ensure the delivery of quality, person-centred care
Manage budgets and the financial effectiveness of the setting
Recruit, train and supervise staff
Chair meetings and deliver training
Take on a visible leadership role
Maintain quality standards and ensure health and safety compliance
Liaise with and maintain partnerships with other local community organisations
Ensure any regulatory activity, such as personal care and administering medicines, is delivered within regulations
Provide information, advice and support to residents’ families
Organise activities for residents and actively promote their independence.
Describe the role of a healthcare assistant
Very similar to support worker however often has more clinical roles e.g. sterilising equipment, taking physical observation etc.
They often work under the guidance of a qualified health professional.
They work in GP practices, hospitals, nursing homes & community healthcare settings.
As well as nurses, HCAs work with doctors, midwives & other healthcare professionals such as physiotherapists or radiographers.
They have a lot of contact with patients & deal with many aspects of their day-to-day care.
List some responsibilities of a healthcare assistant
HCA’s often work under the guidance of a qualified health professional such as a nurse or midwife. Their work varies depending on where they’re based.
- In a hospital for example, they may:
Support with activities of daily living e.g. wash and dress patients, serve meals & help to feed patients, support with personal care, etc
talk to patients & making them comfortable
monitor patients’ conditions by taking temperatures, pulse,
respirations and weight
- In a health centres and GP surgery, they may:
sterilise equipment
do health checks including
educational work
restock consulting rooms
process lab samples
take blood samples
Describe the role of a Support Worker / CSW
Their role involves working with vulnerable people in different ways for example…..
Some may need emotional support to get them through a difficult time, while others will need a more hands-on approach. It’s their job to analyse a patients needs & draw up a care/ support plan that’s unique to the patient/ service user.
List some responsibilities of the support worker / csw
Providing physical support which may include helping with household tasks and personal care.
Providing emotional support for an individual and their families.
Supporting and helping with health care needs, including routine checks or in some cases administering medication.
Encouraging and supporting the development of personal skills through hobbies and interests.
Teaching life skills, such as shopping, using public transport and paying for bills.
Working with other healthcare professionals to ensure that all care needs meet the highest possible standards.
List some key care values
Appropriate/ inclusive use of language
Safeguarding/ duty of care
Person centred planning
Confidentiality
Privacy and dignity
Non discriminatory/ non judgemental practice
Responsibility for service users health and wellbeing
List some professional bodies that care professionals are accountable to?
Professional bodies and their codes of practice:
NMC (Nursing and Midwifery Council)
The Code
HCPC (Health and Care Professionals Council)
Standards of conduct, performance and ethics
GMC (General Medical Council)
Good Medical Practice
NYA (National Youth Agency)
Other regulating Bodies:
CQC (Care Quality Commision)
CCG (Clinical Commissioning Groups)
Ofsted - for any service providing education e.g. schools within inpatient settings
Why do professional bodies exist? What is their purpose?
Being accountable to professional bodies – how employees are accountable to professional bodies, to include:
Following codes of professional conduct.
Being familiar with/applying current codes of practice.
Ensuring that revalidation procedures are followed.
Following safeguarding regulations.
Following procedures for raising concerns/whistleblowing.
Give some examples of how healthcare professionals ensure safety for care users (patients)
Use of risk assessments.
Safeguarding and protecting individuals from abuse .
Illness prevention measures, to include clean toilets, hand-washing facilities, safe drinking water.
Control of substances harmful to health.
Use of protective equipment and infection control.
Reporting and recording accidents and incidents.
Complaints procedures.
Provision of first-aid facilities.
