B5 - monitoring the work of people in care settings

Question 1

How does a manager implement codes of practice?

Answer 1

Manager must ensure all staff understand how to implement the codes of practice in their workplace and how to meet current national occupational standards (NOS) for their role.

Question 2

What are national occupational standards (NOS)?

Answer 2

Describes best practice
Standards of professionals practice that should be met in the workplace
Underpin codes of practice & curriculum for training
Cover standards also included in the codes of practice set out by professional bodies (GMC, NMC and HCPC)

Question 3

Describe what it means to undertake “continuing professional development”?

Answer 3

CPD maintains high standards and continually updates someones skills

Following best practice and most up to date procedures based on research.

GMC, NMC and HCPC – under these staff are required to complete regular professional training to remain on their registers

Question 4

As a manager, how do you ensure someone is safeguarded (someone who is working within care)?

Answer 4

Have internal (within the setting)/external (CQC or police investigation) complaints dealt with properly

Take part in whistleblowing

Have membership of trades unions/professional associations (BMA – doctors and RCN - nurses) support professionals during conflict or issues within their role – between them and the employer

Follow protocols of regulatory bodies (Code of practice set out by GMC, NMC and HCPC)