C3: Communication and Teaching Techniques

Question 1

What are the 4 stages of the client-trainer relationship?

Answer 1

Stage 1: Rapport
Stage 2: Investigation
Stage 3: Planning
Stage 4: Action

Question 2

What happens during the investigation stage?

Answer 2

Trainers review clients’ health and fitness data, any available test results, medical clearance information and clients’ goals and exercise history (incl. exercise likes & dislikes).

Question 3

What are the elements of nonverbal communication?

Answer 3

Voice quality: Loud/Soft, Intonations
Eye contact: Direct and friendly
Facial expression: Sincere emotions
Hand gestures: Relaxed, fluid hand gestures
Body position: Open, well-balanced and erect

Question 4

How can a personal trainer demonstrate good listening skills?

Answer 4

Respond to the clients’ answers in the following ways:

1. Encouraging
2. Paraphrasing
3. Questioning: Open-ended questions
4. Reflecting: Restate main points and feelings
5. Summarizing key points that have a bearing on exercise program design
6. Limited amount of self-disclosure to demonstrate relatability

Question 5

What are the steps of planning stage?

Answer 5

Setting goals - don’t set lofty goals
Generating and discussing alternatives
Formulating a plan
Evaluating the exercise program

Question 6

There are process and product goals. What are process goals?

Answer 6

Something the client does, e.g. Completing a certain number of workouts a week

Question 7

What is motivational interviewing and what is the goal?

Answer 7

Motivational interviewing is designed to show support for the other party while challenging his/her current behaviours. The goal is to create awareness in clients that a sedentary lifestyle will likely cause health problems.

Question 8

What is motor learning?

Answer 8

The process of acquiring and improving motor skills. “Tell, Show, Do.”

Question 9

What are the three stages of motor learning?

Answer 9

1. Cognitive: When new motor skills are first being learned. Movements are often uncoordinated and jerky. Use “tell, show, do” in this stage.
2. Associative: Basics mastered, ready for more specific feedback that will help to refine the motor skill.
3. Autonomous: Motor skills performed effectively and naturally, trainer is monitoring rather than teaching.

Question 10

What does the health theory model predict?

Answer 10

The health theory model predicts that people will engage in a health behavior based on the perceived threat they feel regarding a health problem and the pros and cons of adopting the behavior.