business unit 4 vocabulary Flashcards

1
Q

productivity

A

the output measured against the inputs used to create it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

productivity formula

A

quantity of output / quantity of input

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

labour productivity formula

A

output over a given period of time / number of employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

buffer inventory level

A

inventory held to deal with uncertainty in customer demand and deliveries of supplies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

lean production

A

techniques used by the business to cut down waste and therefore increase efficiency, for example, by reducing the time it takes for a product to be developed and become available for sale

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

kaizen

A

a Japanese term meaning continuous improvement through the elimination of waste

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

just-in-time JIT

A

a production method that involves reducing or virtually elimination of waste inventories of the finished product. supplies arrive just at the time they are needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

job production

A

where a single product is made at a time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

batch production

A

where a quantity of one product is made, then a quantity of another item will be produced

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

flow production

A

where large quantities of a product are produced in a continuous process. it is sometimes referred to as mass production

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

automation

A

where equipment used in the factory is controlled by a computer to carry out mechanical processes
eg. spraying paint on a car
the production line will consist mainly of machines and there are only a few people needed to ensure everything runs smoothly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

mechanization

A

where production is done by machines but operated by people
eg. printing process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

computer aided design CAD

A

a computer software that draws items being designed more quickly and allows them to be rotated to see the item from all sides, it is used for designing are products or restyling existing ones

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

computer aided manufacture CAM

A

where computers monitor the production process and control machines or robots on the factory floor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

computer integrated manufacturing CIM

A

the total integration of computer aided design CAD and computer aided manufacture CAM. the computers that design the products are linked directly to the computers that aid the manufacturing process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

electronic point of scale EPOS

A

used at checkouts where the operator scans the bar code of each item

17
Q

electronic funds transfer at point of scale EFTPOS

A

where the electronic cash register is connected to the retailer’s main computer and also to banks over a wide area computer network

18
Q

fixed costs

A

costs which do not vary the number of items sold or produced in the short run. they have to be paid whether the business is making any sales or not. they are also known as overhead costs

19
Q

variable costs

A

costs which vary directly with the number of items sold or produced

20
Q

total costs

A

fixed costs + variable costs

21
Q

average cost per unit

A

the total cost of production divided by the total output. also known as unit cost

22
Q

economies of scale

A

the factors that lead to a reduction in average costs as a business increases in size

23
Q

diseconomies of scale

A

the factors that lead to an increase in average costs as a business grows beyond a certain size

24
Q

break even level of output

A

the quantity that must be produced/sold for total revenue to equal total costs

25
break even charts
graphs which show how costs and revenues of a business change with sales. they also show the break even level of output
26
revenue
the income during a period of time from the sale of goods and services
27
total revenue formula
quantity sold x price
28
break even point
the level of sales at which total costs = total revenue
29
contribution
selling price - variable costs
30
break even formula
total fixed costs / contribution per unit
31
quality
to produce a good service which meets customer expectations
32
quality control
the checking for quality at the end of the production process, whatever it is the production of a product or service
33
quality assurance
the checking for the quality standards throughout the production process, whether it is the production of a product or service
34
total quality management TQM
the continuous improvement of products and processes by focusing on quality at each stage of production