Business Strategies Flashcards
1
Q
Four key characteristics that are essential for guiding coalitions
A
- Position power
- Expertise
- Credibility
- Leadership
2
Q
Building a coalition that can make change happen (3)
A
- find the right people
- create trust
- develop a common goal
3
Q
Characteristics of an effective vision (5)
A
- Imaginable
- desirable
- feasible
- flexible
- communicable
4
Q
Creating an effective vision (7)
A
- First draft (initial statement from individual)
- Role of guiding coalition (modeled first draft)
- Importance of teamwork
- role of the head and the heart
- messiness of the process
- Time frame
- End product
5
Q
Key elements in effective communication of the vision (7)
A
- Simplicity
- Metaphor / analogy / example
- Multiple forums
- Repetition
- Leadership by example
- Explanation of seeming inconsistencies
- Give-and-take (two way communication)
6
Q
Empowering people to effect change(5)
A
- Communicate a sensible vision to employees
- Make structures compatible with the vision
- Provide training employees need
- Align information and personnel systems to the vision
- Confront supervisors who undercut needed change
7
Q
Good short-term goal has at least 3 characteristics
A
- It is visible
- it is unambigous
- It is clearly related to the change effort
8
Q
The role of short-term wins (6)
A
- Provide evidence that sacrifices are worth it
- Reward change agents with a pat on the back
- Help fine-tune vision and strategies
- Undermine cynics and self-serving resisters
- Keep bosses on board
- Build momentum
9
Q
What step 7 ( consolidating gains and producing more change) looks like: (5)
A
- more change, not less
- more help from additional people
- Leadership from senior management
- Project management and leadership from below
- Reduction of unneccessary interpendencies
10
Q
Anchoring change in a culture… (5)
A
- Comes last, not first
- Depends on results
- Requires a lot of talk
- May involve turnover
- makes decisions on succession crucial
