Business Objectives Flashcards

1
Q

What is a mission statement?

A

a qualitative statement that sums up why a business exists/ its values.

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2
Q

what is needed for an effective mission statement?

A

understood by all, unique to their company’s values, concise, reflect CEO’s vision, exciting inspiring and motivational, different from competitors

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3
Q

What is needed to make an objective?

A

SMART. Smart, Measurable, Achievable, Relevant, Time-bound

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4
Q

What is an aim?

A

a long term plan from which business objectives are derived

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5
Q

What is an objective?

A

a target which must be achieved in order to realise the stated aim.
a time assigned target derived from the goals and set in advance of strategy.

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6
Q

What is the purpose of having objectives?

A

reduce uncertainty,provide sense of unity, clear decisions, measure success, motivation (PRP- performance related pay)(recognition),gives shareholders information on business, help derive targets, help realise vision.

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7
Q

What is the hierarchy of objectives?

A

Mission-corporate/strategic-functional-team-individual

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8
Q

What are the sections of a business?

A

Finance, Marketing, HR(human resources), operations

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9
Q

What is Marketing in a business?

A

department advises business on trends, purchasing habits, decides how to advertise and promote

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10
Q

What is HR in business?

A

Overlook human resources and manage staff, deal with recruitment, training, financial intensives, equal opportunities, dismissals

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11
Q

What is Finance in a business?

A

Identify what can be bought and what is affordable. What budgets are set for each function. Monitors spending levels

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12
Q

What is operations in a business?

A

managers supply chain with materials and components, also plan flow of work

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13
Q

What influences if a business can achieve objectives?

A

competitors actions, staff morale productivity, demand, trends, tastes, economy, age of business, legal status, ownership, views of owners and managers, legalisation process.

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14
Q

What is a corporate objective?

A

Corporate objectives are objectives that effect the entirety of the business and relate to each stage of the hierarchy.

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15
Q

What is a functional objective?

A

This applies to the function the business has targeted

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16
Q

What are unit objectives?

A

Objectives that are individual to a branch or niche small segment of the business

17
Q

What are tactical objectives?

A

Shorter term objectives that are set to respond to opportunities and threats

18
Q

What are strategic objectives?

A

longer term objectives that are concerned with the business plan based on vision and mission statement.