Business Ethics Flashcards

1
Q

List the Causes of Unethical Behavior in an organization

A

-Following the boss’s directives
-Meeting overly aggressive business objectives
-Helping the organization survive
-Meeting schedule pressures
-Be a team player (group think)
-Rationalizing that others do it
-Resisting competitive threats
-Advancing own career

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2
Q

List the importance of business ethics in an organization

A

-They keep workers safe
-Help trade and interactions between companies remain honest and fair
-Better goods and services
-Supports better performance
-Drives and molds employee behavior
-Benefits the bottom line
-Shapes the organizations ethical climate

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3
Q

List common unethical behavior in an organization

A

-Misrepresenting hours worked
-Employees lying to supervisors
-Management lying to employees, customers, vendors or the public
-Misuse of organizational assets
-Lying on reports/falsifying records
-Sexual harassment
-Stealing/theft
-Accepting or giving bribes or kickbacks

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4
Q

List ways of encouraging ethical behavior in the organization

A

-Put in place a mechanism for anonymously reporting ethical violations
-Reward ethical conduct
-Have an ethical Advocate - an ethics specialist who plays a role in top-management’s decision-making.
-Code of ethics
-Encourage responsible whistle blowing
Ethics Training
-Have an effective ethics program
-Top management support
-Open discussion
-A clear focus on ethical issues
-Integrate ethics into the organization

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5
Q

What are the benefits of managing ethics in an organization?

A

-Improves society.
-Maintains a moral course in turbulent times.
-Cultivates employee teamwork, productivity, morale and development.
-Acts as an insurance policy.
-Establishes values for quality management, strategic planning and diversity management.
-Promotes strong public image.

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6
Q

List the types of values

A

Personal Values
-Instrumental values
-Terminal values
Core culture
Subculture
Secondary culture

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