BUSI 750 - Human Resource Flashcards
LO A
Explain the difference between Traditional/Administrative and Strategic HRD.
Traditional/Administrative HRD - view employees as a variable cost of production. Focus on compensation and staffing.
Strategic HRD - view employees as investments and a competitive advantage. Seeing wages & training not as an expense, but as an investment. Focus on outcomes rather than pay. Relationships, proactive, teams, flexible, value creation, involves employees in DM process
What are some Challenges to Strategic HR?
- Management rewarded for ST performance - HR is LT investment
- HR managers must think strategically
- Sr managers lack appreciation of HR’s potential
- Functional managers don’t see themselves as HR managers
- Hard to quantify outcomes of HR programs
- Human assets can leave company unlike physical assets that are owned by the company
- Resistance to change
Explain the BASICS of Strategic Management.
- Create/Evaluate Mission Statements
- Analyze external environment (competition, regulations, technology, market trends, economic trends)
- Analyze Self (financial and physical resources, reputation, relationships, technology & processes, management culture, DM process, structure
- Establish goals & objectives - specific measurable, flexible
- Set strategy - ex: Growth (acquire or enter markets), Maintain, Retrenchment (layoffs)
Describe Recent Trends in Strategic Management.
Privatization of formerly publicly-held companies
Due to:
- Tired of trying to gain acceptance from Wall Street
- High costs to remain compliant with SOX
- Keep info private
- Pursue LT strategy rather than ST results for investors
Describe the BASICS of Corporate Social Responsibility.
- Seek to improve quality of life for employees, their families, the local community, and stakeholders up and down the supply chain
- Triple bottom line: PROFIT, PEOPLE, PLANET
Identify the 5 OBJECTIVES of Strategic Workforce Planning.
- Prevent over/under staffing
- Right employees with right skills at right time
- organization must be responsive to changes in economy, industry, technology, government, etc.
- Provide direction for all HR activities (training, evaluation, compensation) so that all departments are considered
- Unite perspective of line and staff managers
Describe different types of Work Systems.
- Job Specialization - narrow job assignments (boring)
- Job Enlargement/Rotation
- Job Enrichment - increased responsibilities
Describe Recent Trends in HR litigation.
- Moved away from blatant to subtle form of discrimination such as facial expressions, tone of voice, bullying, mispronouncing names
- Sexual harassment expanded to include sexual orientation and sexual identity
Explain some BASICS of staffing.
- Recruiting: temp or permanent employees? internal or external? How to recruit? Posting, word of mouth, ads, social media, etc.?
- Interviews: behavior interviews, structural interviews, unstructured/spontaneous interviews
- Testing
- References/Background checks
- Legal status of workers
Explain the BASIC issues of Training & Development
- Training = ST costs, LT benefits
- Must train to stay competitive
- Assess needs
- Set Objectives
- Design & Delivery
- Evaluation
Explain the BASICS of Compensation
Equitable Compensation System needs all 3:
- Internal equity - same job, same pay (classification system, point system, etc.)
- External equity - Lead (more than competitors), Lag (make up difference with benefits), or Market
- Individual equity - seniority, merit pay
Explain recent issues in Labor Relations
- Decline in union membership because many blue collar jobs have been moved overseas or replaced with technology
- Types of strikes: economic strike, unfair labor strike, wildcat strike
Explain the BASICS of Employee Separation
Layoff Alternative Options:
- LT: hiring freezes, no replacements, early retirements
- ST: subcontracting, voluntary leaves, salary reductions, redeploy workers
Turnover COSTS - training new hires, downtime
Turnover BENEFITS - new ideas, can lower payroll expenses
Explain the BASICS of Performance Evaluation & Feedback
- Evaluate past, present, & future performance goals
- Purpose of evaluation: facilitate deployment of workers, determine compensation, enhance motivation, legal compliance, HR planning
- Absolute (compared to standard); Relative (compared to coworkers)
Drawbacks/Challenges of Evaluation - time consuming, makes some uncomfortable, can have bias
Describe the 4 types of International HR Policies
Ethnocentric - exporting home country’s practices & policies to foreign locations
Polycentric - allow each location to use local culture & workforce characteristics
Regiocentric - develop standard policies by geographic region
Geocentric - one set of global practices & policies