Bus Flashcards

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1
Q

Be aware of bad management practices. For example the bad manager from the 1st six weeks was ___________.

A

Bad Verbal Communication-Mumbled and mean bad orders
Bad non verbal communication-Frowns Angery stares
Bad listening skills-Doesnt listen and ignores
Bad Negotionging: Undiopmatic
Bad Problem solving: Panic doesnt know, takes problems personally
Bad decison making: Not thinking clearly
Too Assertive:

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2
Q

The FOUR components that make up the TASK ENVIRONMENT

A

Competitors, Customers, Distributors, Suppliers

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3
Q

In SWOT analysis, what does SWOT stand for?

A

strengths, weaknesses, opportunities, and threats

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4
Q

Programmed decision making

A

Routine, virtually automatic decision making
that follows established rules
or guidelines

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5
Q

total quality management

A

A management technique that focuses on
improving the quality of an
organization’s products and
services.

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