Branding & Promotion Flashcards

1
Q

why is promotion an important part of the marketing mix?

A

it plays a crucial role in generating customer awareness, interest and desires for a product/design

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2
Q

what is value proposition?

A

a simple statement that summarises why customers would use a product or design. it communicates the clearest benefits that customers receive by giving you their business

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3
Q

why might a business communicate its value proposition?

A

to potential customers and differentiate itself from competitors

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4
Q

what does promotion help?

A

build brand awareness and loyalty which can lead to repeat purchases and referrals

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5
Q

what are some types of promotion?

A

digital communications
personal selling
public relations
sponsorship
direct marketing
sales promotion
advertising

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6
Q

what is advertising?

A

promotion through paid channels such as TV, Radio, print

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7
Q

what are the advantaged of advertising?

A

it can reach large audiences and increase brand awareness. it can also be used to create a specific brand image

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8
Q

what are the disadvantages of advertising?

A

can be expensive.
the effectiveness can be difficult to measure and many customers tune out or ignore ads

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9
Q

what is direct marketing?

A

communicating directly with customers through email, text message, social media or post

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10
Q

what are the advantages of direct marketing?

A

businesses can target specific audiences and personalise their message to individual customers and it is also measurable, which enables businesses to track their results and adjust their strategy

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11
Q

what are the disadvantages of direct marketing?

A

can be intrusive as customers may perceive it as spam and can also be costly, especially is businesses do not have an established customer data base.

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12
Q

what is sales promotion?

A

techniques that encourage the purchase of a product by offering temporary incentives or discounts such as free samples

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13
Q

what are the advantages of sales promotion

A

it can quickly boost sales or customer engagement and can help clear out stock or promote a new product. it can also encourage impulse purchase

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14
Q

what are the disadvantages of sales promotion?

A

can be expensive especially for high-profile events or properties and may not directly drive sales.

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15
Q

what is public relations (PR)?

A

building relationships with the public and managing reputation and credibility.

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16
Q

what are some examples of public relations activities?

A

media relations, crisis management and community outreach

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17
Q

what are the advantages of public relations?

A

can enhance a business’s reputation and credibility which can lead to increased customer loyalty and sales. it is also cost effective compared to advertising

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18
Q

what are the disadvantages of public realtions?

A

it can be time consuming and is difficult to measure the direct impact of PR activities on the profits of a profits

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19
Q

what is digital communication?

A

any form of marketing or communication that is delivered electronically, such as social media

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20
Q

what can digital communication be used for?

A

building brand awareness, generating leads, or driving sales

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21
Q

what are the advantages of digital communication?

A

can be highly targeted to specific customer segments and provides real-time engagement and feedback from customers

22
Q

what are the disadvantages of digital communication?

A

can be easily ignored or filtered out by customers and may require significant investment in technology or data infrastructure. it may not reach older generations or people who are not on social media

23
Q

what is branding?

A

the process of creating a unique and identifiable name, design, symbol, or other feature that differentiates a product or company from competitors

24
Q

why is branding important?

A

it establishes recognition and identity,
builds trust and credibility,
differentiates businesses from its competitors,
creates emotional connection with customers generating re-purchases,
supports marketing and advertising efforts

25
what are some types of branding?
product branding own brand product manufacturer/corporate branding
26
what is manufacturer/corporate branding?
refers to the use of a company name or logo to promote all the products or services offered by the company
27
what are the advantages of manufacturer/corporate branding?
it creates a strong brand recognition reputation for the company, which can increase customer loyalty and trust
28
how does manufacture/ corporate branding help economics of scale?
by promoting multiple products under one brand, which can reduce marketing costs and increase profitability
29
what are the disadvantages of manufacturer/corporate branding?
if a companies reputation is damaged by a product, it can have a negative impact on all the products offered under that brand
30
what is product branding?
refers to the use of a unique name, design, or symbol to promote a specific product
31
what are the advantages of product branding?
it creates a distinct identity for the product, which can help to differentiate it from competitors and increase brand loyalty
32
how can using product branding allow a company to reach a wider market?by associating the product with a
because it allows them to market different products to different segments of the market e.g coco cola and coke zero
33
how can product branding help build customer loyalty and trust?
by associating the product with specific quality and benefits
34
what are the disadvantages of product branding?
the cost of creating and promoting a new brand for each product can be expensive
35
why is introducing new products under different brands difficult?
the business must build a new brand for each product from scratch
36
what may having different levels of quality for product within the brand effect?
customer satisfaction
37
what is own or private label branding?
refers to the use of a retailers name to promote a specific product or service
38
what are the advantages of own brand labeling?
can help retailers differentiate themselves from their competitors by offering unique products and allows retailers to offer products at a lower cost when branded products which helps increases sales
39
what are the disadvantages of own branding?
own brand products may have a lower perceived quality then branded products which can affect customer loyalty and trust
40
what are the benefits of branding?
strong branding can provide several benefits to a business
41
how can branding add value?
by creating a perception of quality, reliability, and trust
42
why can branding lead to the ability to charge premium prices?
customers are willing to pay more for a product that is associated with well-established brand and they perceive products with a strong brand as better quality
43
how can branding reduce PED?
customers who are loyal to a brand are more likely to continue purchasing the product even with an increase in price
44
what are some ways to build a brand?
developing unique selling points advertising sponsorship social media
45
what is a unique selling point?
feature that make a product/service stand out from competitors
46
how is advertising used to build a brand?
brands can create compelling ads that resonate with their target audience
47
how can sponsorship be used to build a brand?
partnering with events, organisations, or individuals can help brands gain exposure and build their reputation by aligning themselves with positive associations or values?
48
how can social media help build a brand ?
can build a loyal following and create a community around their brand
49
how can being able to quickly adapt their branding to changing social trends?
maximises communication opportunities with their customers which helps develop brand loyalty and increase profits
50
what is viral marketing?
businesses use online platforms to promote their products by creating content at specific times which can easily be shared and commented on
51
what is emotional branding?
companies build strong emotional connections with their customers by appealing to their values, beliefs, and emotions