Branding & Promotion Flashcards
why is promotion an important part of the marketing mix?
it plays a crucial role in generating customer awareness, interest and desires for a product/design
what is value proposition?
a simple statement that summarises why customers would use a product or design. it communicates the clearest benefits that customers receive by giving you their business
why might a business communicate its value proposition?
to potential customers and differentiate itself from competitors
what does promotion help?
build brand awareness and loyalty which can lead to repeat purchases and referrals
what are some types of promotion?
digital communications
personal selling
public relations
sponsorship
direct marketing
sales promotion
advertising
what is advertising?
promotion through paid channels such as TV, Radio, print
what are the advantaged of advertising?
it can reach large audiences and increase brand awareness. it can also be used to create a specific brand image
what are the disadvantages of advertising?
can be expensive.
the effectiveness can be difficult to measure and many customers tune out or ignore ads
what is direct marketing?
communicating directly with customers through email, text message, social media or post
what are the advantages of direct marketing?
businesses can target specific audiences and personalise their message to individual customers and it is also measurable, which enables businesses to track their results and adjust their strategy
what are the disadvantages of direct marketing?
can be intrusive as customers may perceive it as spam and can also be costly, especially is businesses do not have an established customer data base.
what is sales promotion?
techniques that encourage the purchase of a product by offering temporary incentives or discounts such as free samples
what are the advantages of sales promotion
it can quickly boost sales or customer engagement and can help clear out stock or promote a new product. it can also encourage impulse purchase
what are the disadvantages of sales promotion?
can be expensive especially for high-profile events or properties and may not directly drive sales.
what is public relations (PR)?
building relationships with the public and managing reputation and credibility.
what are some examples of public relations activities?
media relations, crisis management and community outreach
what are the advantages of public relations?
can enhance a business’s reputation and credibility which can lead to increased customer loyalty and sales. it is also cost effective compared to advertising
what are the disadvantages of public realtions?
it can be time consuming and is difficult to measure the direct impact of PR activities on the profits of a profits
what is digital communication?
any form of marketing or communication that is delivered electronically, such as social media
what can digital communication be used for?
building brand awareness, generating leads, or driving sales
what are the advantages of digital communication?
can be highly targeted to specific customer segments and provides real-time engagement and feedback from customers
what are the disadvantages of digital communication?
can be easily ignored or filtered out by customers and may require significant investment in technology or data infrastructure. it may not reach older generations or people who are not on social media
what is branding?
the process of creating a unique and identifiable name, design, symbol, or other feature that differentiates a product or company from competitors
why is branding important?
it establishes recognition and identity,
builds trust and credibility,
differentiates businesses from its competitors,
creates emotional connection with customers generating re-purchases,
supports marketing and advertising efforts