bourgeois chapter 3

Question 1

operating system

Answer 1

1. manages the hardware resources of the computer
2. provides the user-interface components
3. provides a platform for software developers to write applications

Question 2

Windows 3.0

Answer 2

released in 1990, Microsoft found success. it is a Graphical User Interface (GUI) operating system.

Question 3

open source

Answer 3

individual developers are allowed to make modifications to the programming code, eg. Linux operating system.

Question 4

application software

Answer 4

utilised directly today to accomplish a specific goal such as word processing, calculations, and surfing, eg. Microsoft Word, iTunes.

Question 5

“killer” application

Answer 5

an application software that becomes so essential that large numbers of people will buy a device just to run that application, eg. the spreadsheet in 1979.

Question 6

productivity software

Answer 6

allows office employees to complete their daily work efficiently. these applications often come packed together, eg. Microsoft Office.

Question 7

word processing

Answer 7

users can create and edit documents using this class of software. functions include the ability to type and edit text, format fonts and paragraphs, add, move, and delete text throughout the document, eg. Word.

Question 8

spreadsheet

Answer 8

provides a way to do numeric calculations and analysis in rows and columns, eg. Microsoft Excel.

Question 9

presentation

Answer 9

provides for the creation of slideshow presentations that can be projected on a screen, eg. Microsoft PowerPoint.

Question 10

OneNote

Answer 10

an information-gathering collaboration tool.

Question 11

utility software

Answer 11

includes software that allows you to fix or modify your computer in some kind of way, eg. antivirus software.

Question 12

programming software

Answer 12

purpose is to produce more software. most of such programs provide developers with an environment in which they can write the code, test it, and convert/compile it into the format that can be run on a computer.

Question 13

enterprise resource planning (ERP) system

Answer 13

developed to bring together an entire organisation in one software application. it is a software application which utilises a central database that is implemented throughout the entire organisation.

Question 14

customer relationship management (CRM) system

Answer 14

manages an organisation’s customers. it can allow a business to personalise its relationship with each of its customers.

Question 15

Supply Chain Management (SCM) system

Answer 15

handles the interconnection between the links in the supply chain as well as the inventory of the products in various stages of development.

Question 16

mobile applications

Answer 16

operating system and application software of mobile devices.

Question 17

cloud

Answer 17

refers to applications, services, and data storage on the internet. cloud service providers rely on giant server farms and massive storage devices that are connected via the internet.

Question 18

cloud computing

Answer 18

allows users to access software and data services on the internet.

Question 19

private cloud

Answer 19

where the cloud service provider sections off web server space for a specific organisation. it provides a solution for the safety problem with cloud computing.

Question 20

virtualisation

Answer 20

the process of using software to simulate a computer or some other device in order to reduce the number of servers needed to provide the necessary services, eg. a single computer performs the functions of several computers.

Question 21

programming language

Answer 21

consists of a set of commands and syntax that can be organised logically to execute specific functions, generally consisting of a set of readable words combined with symbols.

Question 22

closed source

Answer 22

a business model of restrictive software licensing which requires payment for software, as the source code is not made available to others.

Question 23

open-source software

Answer 23

software that makes the source code available for anyone to copy and use. it is also available in a compiled format that we can simply download and install, eg. Firefox.