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Book Notes Flashcards

1
Q

List and explain the three most effective learning methods for subject mastery (from making it stick)

A
  1. Recall and Testing - frequent and mixed retrieval practice like quizzing and flash cards
  2. Interleaving - learning multiple but related subjects at once instead of mastering one and moving on to the next
  3. Elaboration/relation - explaining or teaching concepts in your own words and comparing them to other concepts or models.
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2
Q

Recap the 7 key concepts worth remembering from Rejection Proof

A
  1. Rejection is an opinion - it reflects on the other person, not you. Different people react differently.
  2. Rejection has a number - at somepoint, someone will say yes. You just have to keep asking
  3. Ask Why before goodbye - ask for a reason for the rejection to gain more insight
  4. Retreat, don’t run - if rejected, try stepping back to a lesser request.
  5. Collaborate don’t contend - Rather than arguing, ask what you might be able to do to make the request happen.
  6. When making a request, be confident, give a why, and acknowledge that it might be crazy or weird (if it is).
  7. Detach yourself from the results. Focus on the parts you can control.
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3
Q

4 key principles from Lead From The Heart

A

1) Hire people with heart
* emphasize those who look to grow and improve and make an impact
2) Connect on a personal level

  • Regular one on one conversations
  • Begin conversations with gratitude and acknowledgement
  • Discover their dreams and aspirations
  • Discover how you can improve

3) Maximize employee potential

  • test people
  • teach people
  • share your expertise

4) Value and Honor achievements

  • give recognition only when it’s earned
  • never ration recognition when it is earned
  • ensure all recognition is genuine and sincere
  • institutionalize recognition• encourage people
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4
Q

5 principles from the 5 dysfunctions of a team

A

1) Absence of Trust - This ties in the idea of psychological safety, where staff feel comfortable to be vulnerable, ask for help, make mistakes, and not engage in defensive behaviors
2) Fear of Conflict - conflict is productive when it can be discussed openly and with respect
3) Lack of Commitment - Everyone is committed to the outcome, even if they disagreed because they felt heard and respected
4) Avoidance of Accountability - driven by clear communication and standards. extreme ownership. The need to avoid interpersonal discomfort prevents team members from holding one another accountable.
5) Inattention to results - Lead by example and set the tone. The pursuit of individual goals and personal status erodes the focus on collective success.

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5
Q

What are the 3 characteristics of Ideal Team Player

A

Humble, Hungry, and Emotionally Smart

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6
Q

4 key take aways from nevert eat alone

A

1) Health, Wealth, and Children: Helping someone with one of those three things is the direct line to their heart
2) Ping Consistently: constantly touch base to keep connections fresh. Best recommendation is handwritten birthday note
3) Be interesting and be interested. Ask deep questions and discover peoples passions
4) Johari Window: Be mindful of a person’s speaking patterns and energy level and do your best to match them.

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7
Q

What are the 3 ingredients to empathy?

A
  1. Affect detection: detecting a change in emotional disposition
  2. Imaginative transposition: “trying on” the perceived feelings and imagining how you would react in similar circumstances.
  3. Boundary formation: Acute awareness that the emotion is happening to the other person and not to you.”
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8
Q

Two steps of empathy reflex

A
  1. Describe emotional changes you think you see
  2. Make a guess as to where those emotional changes came from
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9
Q

What are the five ingredients of intelligence/success

A
  1. The desire to explore/experiment
  2. Self-control
  3. Creativity
  4. Verbal Communication
  5. Interpreting nonverbal communication
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10
Q

5 keys/behaviors that predict happiness

A
  1. Good Relationships
  2. A steady dose of altruistic acts
  3. Cultivating an attitude of gratitude
  4. Sharing novel experiences with friends 5. deploying a readily available “forgiveness reflex””
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11
Q

Two keys to help your child make friends

A
  1. Emotional Regulation
  2. Empathy
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12
Q

The six keys to effective parenting

A
  1. A demanding but warm parenting style.
  2. comfort with your own emotions
  3. tracking your child’s emotions
  4. verbalizing/labeling emotions
  5. running toward emotions 6. tons of empathy
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13
Q

3 legs of a solid discipline plan

A
  1. Clear Consistent rules and rewards
  2. Swift consistent punishment
  3. Rules that are explained
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14
Q

The 3 causes shifting America towards right-brain thinking?

A
  1. Asia - High skill knowledge work like Coding, Taxes, Law, etc. are now easily outsourced to places like India, China, and the Phillipines
  2. Automation - Computers can now do things like legal forms, investing, even web design
  3. Abundance - Consumer America no longer values utility, things have to look good and have meaning and purpose behind them. Think Tom’s Shoes, designer waste baskets, iPhones, etc.
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15
Q

The Six Senses of right brain thinking

A
  1. Design - The ability to create something that combines beauty, usefulness, and significance
  2. Story - Stories are how we remember facts. Transmitting information is far more powerful when done through good story
  3. Symphony - creating and discovering relationships between unrelated fields
  4. Empathy
  5. Play - using humor, games, fun, and joyfulness in work 6. Meaning
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16
Q

What are the 5 patterns of innovation/creativity from “inside the box” and examples of each pattern.

A

1) Subtraction: List essential components and then remove one component, exploring the potential added value and the feasibility. I.E. Removing the keyboard from an ipad or dyson bladeless fan.
2) Division: Separating a component and placing it somewhere else or changing it. I.E. Television Remotes, Ink cartridges, and convertible pant/shorts
3) Multiplication: copying a component while also effectively changing it or the end result. i.e Training wheels on bike, two-bladed shaving system
4) Task Unification: Bringing certain tasks together into one. i.e. smartphones, fitness trackers watches, 2-1 shampoo, combo washer/dryer
5) Attribute dependency: Correlating two or more attributes. I.E. windshield wipers that change speed as the amount of rain changes, headlights that dim for oncoming cars, lenses that change from light to dark.

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17
Q

What are the three problems that need to be solved in Brand messaging?

A

1) Practical - what does your product service do? For AQ: I need something to do this summer.
2) Internal - what is you customer looking to solve that’s personal to them. For AQ: I want to be cool and adventurous
3) Philisophical - what deeper philisophical problem your product/service solves. For AQ - Helping people become the best versions of themselves.

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18
Q

The Six steps of leadership from Quiet Leadership

A
  1. Think about thinking - Guide them to their own solution
  2. Listen for potential
  • Listen for and focus on a persons own insights
  • Keep your own agenda and filter out of the conversation.
  1. Speak with intent - Be succinct, specific, and generous
  2. Dance towards insight - Permission>Placement>Ask Thinking Questions>Clarify Thinking
  3. Create new thinking - Establish desired outcome Then CR.EA.TE: Current Reality, Explore Alternatives, Tap Energy
  4. Follow up with FEELING
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19
Q

The five elements of effective thinking

A
  1. Understand Deeply - identify core ideas and learn and understand them deeply. Master the fundamentals.
  2. Make mistakes - Start with probable solutions, and continue to correct mistakes until you arrive a correct solution.
  3. Raise Questions - To deepen understanding ask questions. Anything that you are not certain about, ask and explore.
  4. Follow the flow of ideas - To truly understand a concept, discover how it evolved from existing simpler concepts, and explore where it could continue to evolve.
  5. Change - following the four elements creates change in the way you think.
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20
Q

What are the 3 stages of “career conversations” from Radical Candor

A
  1. Life Story
  2. Dreams/Goals
  3. Career Plan
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21
Q

What are the 5 key questions from The Coaching Habit

A
  1. What’s on your mind?
  2. And what else?
  3. What’s the real problem here for you?
  4. What do you want?
  5. How Can I Help?
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22
Q

What is the rule of 3 for presenting?

A

In short-term memory, you can only carry 3-4 points, so break down presentations to 1 main point with 3 supporting points.

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23
Q

5 Key Lessons from Designing your Life

A
  1. Be Curious - There’s something interesting about everything. Find out what it is, it may interest you
  2. Prototype - Try stuff see what you like and what you don’t and make adjustments
  3. Reframe Problems - look at dysfunctional beliefs and reframe them as solvable problems
  4. Ask for help - seek out advice and consultation on your path.
  5. know it’s a process
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24
Q

Fairness statement to use from Never split the difference

A

“I want you to feel like you are being treated fairly at all times. So please stop me at any time if you feel I’m being unfair, and we’ll address it.”

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25
Q

4 primal urges from never split difference

A
  1. safe
  2. in control
  3. understood
  4. accepted
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26
Q

4 Key communication methods from never split the difference

A
  1. mirroring - mirror last 3 words of a persons sentence in a confirmatory question tone.
  2. Label & Paraphrase- validate someone else’s emotion by acknowledging it. Paraphrase their perspective.
  3. Verbalize the negative - I’m sorry, I’m an idiot…
  4. Calibrated questions - “what about this doesn’t work for you?” “what would you need to make this work?” “How am I supposed to do that?”
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27
Q

3 steps to anchor & negotiate from never split difference

A
  1. start with negative emotional anchor - “I’m embarrassed to say this, or this is going to sound totally unreasonable”.
  2. Say No (up to 4 times) with self-deprecation - “That sounds more than fair, but I’m embarrassed to say that I just can’t do that.”
  3. Use Ackerman bargaining
  • Buyer: 65%>85%>95%>Target price
  • Seller: 135%>115%>105%>Target price
  • Target price should be a very unusually exact number.
  • At final offer add a non-monetary item to show that you’re at your limit.
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28
Q

Body language rule from never split the difference

A

7-38-55: Communication is 7% words you say, 38% tone of voice, 55% body language and facial expressions.

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29
Q

2 best places to start conversations at an event

A
  1. Just away from the bar - after people get their drink they’ll be looking for conversation
  2. Next to the host - You can greet the host and ask them to introduce you to someone
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30
Q

3 body language steps for building trust in conversation

A
  1. Show your hands
  2. Make enough eye contact to notice eye color
  3. have an open stance
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31
Q

3 great conversation starters

A
  1. What was the highlight of your day/week
  2. What’s the craziest thing that’s happened to you recently
  3. What do you do to keep life interesting?
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32
Q

3 steps to highlight conversation

A
  1. Find something genuinely interesting or impressive about the person you’re talking to
  2. Rave about it when you find it
  3. Share one memorable story of your own
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33
Q

3 ways to make people like you (in conversation)

A
  1. Find commonalities
  2. Go deep by asking the five whys
  3. See if you can find something to help them with.
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34
Q

Teaching module for AQ from Practice Perfect

A
  1. Prioritize & Plan-Spend 80% of your time practicing the 20% of skills that are most important-Schedule out lesson plans so you know what skills you want to focus on each session
  2. Deconstruct, Demonstrate & Describe-Breakdown complex skills into individual parts, Let people succed in each before moving on.-Good teaching requires both showing and explaining to ensure understanding
  3. Explain & Execute -have the student explain their understanding of the skill-have them completely execute the skill without intervention
  4. Review, Rectify, and Recap -Review the exercise with the student, emphasizing what specific aspects they did really well.-Review errors and how they can Rectify them next time-Have them Recap their feedback to you to lock-in the exercise.
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35
Q

5 Tools for Handling Emotions w/ Kids and 3 points to remember when using the tools

A
  1. Acknowledge Feelings With Words - “It can be so frustrating when you can’t do what you want”
  2. Acknowledge Feelings With Writing - “You really want that toy. Let’s write it down on your wish list. What else do you want too?”
  3. Acknowledge Feelings with art - “You are this angry!”” Draw an Angry face with angry lines
  4. Give in Fantasy What you cannot give in reality - “I wish we could play at the park all day and never go home!”
  5. Acknowledge feelings with almost silent attention - “Ugh! oooooh, mmmmm.”

Points to remember

  • Don’t use “but”, substitute “The problem is…“or “Even though you know…”
  • Match their emotion, be dramatic!
  • Resist the urge to ask questions of a distressed child
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36
Q

8 Tools for engaging cooperation with kids and 2 important points to remember when using the tools

A
  1. Be Playful
  2. Offer a choice - do you want to hop to bed or skip?
  3. Put them in charge - can you set the timer and let us know when it’s time for bed?
  4. Give information - Chairs are for sitting on
  5. Describe what you see - I see most of the blocks are put away, there are only 3 blocks left to go
  6. Describe how you feel - It hurts my feelings when someone yells at me.
  7. Write a note - “I would love to have a splish splash date tonight! Love, your tubby!”
  8. Take action without insult - “I’m taking the food away, I can’t let the floor get dirty”

Important points to remember

  • Don’t use choices as threats, make sure both options are acceptable
  • When expressing anger or frustration, use the word “I”, not “you”.
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37
Q

4 Tools for resolving conflict with kids

A
  1. Express your feelings strongly - Hey! I don’t like it when someone pushes me!
  2. Show your child how to make amends - “Mommy is sad that you hit her, let’s do something to make her feel better. Do you want to say sorry and give her a big hug?
  3. Offer two alternate choices• “Elena is going night night, and I know that upsets you. We can go color or go read a book, you decide.”
  4. Try Problem solving
  • Acknowledge feelings
  • Describe the problem (the problem is…)
  • Ask for ideas on how to solve the problem
  • Decide which ideas you both like
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38
Q

3 Tools for Praise and appreciation with kids

A
  1. Describe what you see - “I see a big purple car with two wheels”
  2. Describe effect on others “It makes Josie so happy when you share with her”
  3. Praise effort and progress “You kept trying until you got it!” or “You sounded out each letter and put them together!”
39
Q

Two exercises/concepts from Unbeatable mind to implement

A
  1. Box breathing meditation
  2. Power statements: Lookin good, feelin good, ought to be in Hollywood
40
Q

4 points from Super Forecasting

A

1) Triage - Focus on questions where extra attention is likely to improve accuracy. Not too hard, not too easy.
2) Fermi estimates - Break seemingly intractable problems into tractable sub-problems
3) Outside view/inside view - Account for base rates and prior evidence before considering the specific problem. Behave like a crowd and gather large and varying data sets. Be open minded.
4) Perpetual beta - consistently update your beliefes and improve your skill set.

41
Q

“7 components to make Habits sticky from ““stick with it”””

A

S - Stepladders: gradual small steps towards you desired end outcome.

C - Community

I - Important: The why behind your goal

E - Easy, remove barriers and obstacles or add them if it’s something you want to stop

N - Neurohacks

C - Captivating : people keep doing things if they’re rewarded with things they need.

E - Engrained: Be repetitive and consistent

42
Q

5 step: Goal setting process from Principles

A
  1. Have Clear Goals
  2. Identify and don’t tolerate problems that will stand in the way of your goals
  3. Accurately diagnose the problems - What are the root causes of these problems i.e. ““I missed the train because I didn’t check the schedule””. This is an example of a proximate way of viewing problems, but it does not accurately identify the true, underlying problem. Instead the problem should be stated as such: “I didn’t check the schedule because I’m forgetful”
  4. Design plans that explicitly lay out tasks that will get you around the problems
  5. Do The Tasks
43
Q

First Order Consequences

A

Don’t overweight first-order consequences relative to second- and third-order ones.

44
Q

3 steps of emotional agility

A
  1. Show Up-Label your thoughts and emotions, recognize your patterns
  2. Step Out- Accept your emotions and recognizing your control your response to create distance and perspective
  3. Walk Your Why- Set Want-to goals and values to help guide your response and act on them.
45
Q

What are the four principles from the power of moments and how to make them happen

A
  1. Elevation
  • Boost sensory appeal: Joy (popsicle hotline)
  • Raise the stakes: Motivation (trial of human nature)
  • Break the script: Surprise (Joshie the Giraffe)
  1. Pride
  • Recognize others
  • Multiply meaningful milestones (couch to 5k)
  1. Insight Trip over the truth:
  • Self-discovery
  • Stretch: Create situations where you can fail
  1. Connection
  • Synchronized moments (Sharp healthcare)
  • Responsive interactions (parent/teacher meetings)
46
Q

5 main points from culture code

A
  1. Create belonging cues - every interaction should reinforce the message “you are safe, valuable, and belong here.”
  2. Avoid status management - Create a level playing field, encourage everyone’s ideas to be heard and valued.
  3. Admit to weakness - Vulnerability is a psychological requirement for cooperation and cohesion within a group
  4. Encourage debriefing - Debriefing creates a shared mental model with a group.
  5. Crystallize priorities - Use specific catchphrases that drive home purpose & priorities.”
47
Q

Four steps of non-violent communication

A
  1. Observation - What are the facts, what is actually happening.
  2. Feeling - How is this making me feel
  3. Needs - Identify what needs are connected to the feelings
  4. Request - ““When X happened, I felt X, because I was needing X. Would you be willing to X.”
48
Q

3 steps of empathizing with NVC

A
  1. Listen without judgment
  2. Reflect back to others what we heard. Paraphrase only when it contributes to greater understanding
  3. Allow others to fully express themselves before turning to requests or solutions.
49
Q

4 aspects of communication for safe and strong relationships

A
  1. It’s all about bids: If you think the conversation is about what the conversation is about, you’re in trouble. The content isn’t what’s critical. Responding properly to their bids is key.
  2. Turn Toward Bids: Agree, support or acknowledge bids.
  3. Decode Bids: Build yourself a “bid roadmap” for the important people in your life. “When Eric texts me to see how I’m doing it means he’s insecure about the new blog post and wants to hear it was good.”
  4. Curiosity, Depth, and Feelings: And what would your response be if someone very close to you paid you a thoughtful compliment, asked about your dreams in life, and then focused intently on your response?
50
Q

3 ingredients for high self-awareness:

A

1) Focus on building both internal AND external self-awareness
2) Seek honest feedback from loving critics
3) Ask what instead of why to stay objective, future-focused, and create new insights.

51
Q

How to make an idea spread from “New Power”

A

Remember ACE

Actionable: The idea involves a call to action, encouraging everyone to do something beyond passively absorbing information.

Connected: The idea promotes sharing and connection with your peers and community, creating a network effect.

Extensible: The idea allows for ready customization, allowing each person to put a unique twist on a unifying theme or concept.

52
Q

How to become a New Power Leader

A
  • Signaling is the way a leader uses speech, gestures, or actions to make a crowd feel more powerful. On the famous balcony of St. Peter’s Basilica, rather than blessing the crowd as past popes have done, Pope Francis empowers the crowd by asking them to bless him.
  • Structuring is the way a leader establishes structures and practices that encourage mass participation and agency. Pope Francis has consulted the laity by sending out the first questionnaire in the history of the Catholic Church, directly asking the people for their input regarding the Church’s direction.
  • Shaping is the way a leader sets a crowd’s norms and direction, especially in ways that go beyond formal authority. While the Church has previously focused on what it isagainst—abortion, homosexuality, and the like—Pope Francis shapes the conversation by shifting attention toward mercy, not negative judgments.
53
Q

participation premium formula from New Power

A

(Something in return + Higher Purpose) x Participation = Participation premium

54
Q

Many pedagogical experts argue that schools should switch to teaching the four Cs, which are…

A

critical thinking, communication, collaboration and creativity.

55
Q

“What are the 4 horsemen of the “marriage apocalypse”

A
  1. Criticism
  2. Contempt
  3. Defensiveness
  4. Stonewalling
56
Q

The 7 principles of making a marriage work

A
  1. Enhance your love maps
  2. Nurture Fondness & Admiration
  3. Turn towards each other
  4. Let your partner influence you
  5. Solve your solvable problems
  6. Overcome gridlock
  7. Create shared meaning
57
Q

2 ways to nurture fondness & admiration in a marriage

A
  1. List all the qualities you admire in your partner, tie them back to specific events, and share them with your partner
  2. Celebrate the happy moments and the history of your relationship
58
Q

5 Steps to solve your solvable marriage problems

A
  1. Soften your startup
  2. Learn to make and accept repair attempts
  3. Soothe when you’re flooded
  4. Compromise
  5. Be tolerant of your partner’s faults
59
Q

What are the 4 laws of habit change (atomic habits)

A
  1. Make it obvious
  2. Make it attractive
  3. Make it easy
  4. Make it satisfying
60
Q

What are the 4 laws to break bad habits (atomic habits)

A
  1. Make it invisible
  2. Make it unattractive
  3. Make it hard
  4. Make it unsatisfying
61
Q

What are the 4 phases of the habit loop (atomic habits)

A
  1. Cue
  2. Craving
  3. Response
  4. Reward
62
Q

What are the 4 traits/skills of a demanding but warm parenting style.

A
  1. Be highly demanding but also highly responsive with support, warmth, and acceptance.
  2. Explain your rules and encourage your children to state their reactions to them.
  3. Encourage high levels of independence, yet see that children comply with family values.
  4. Have terrific communication skills with your child
63
Q

What are the 4 aspects of running toward emotions?

A
  1. Do not judge emotions
  2. Acknowledge the reflexive nature of emotions
  3. Recognize behavior is a choice even though emotion is not
  4. Crisis is a teachable moment
64
Q

What are 4 attributes of clear & consistent rules and rewards?

A
  1. clear and reasonable rules
  2. be warm and accepting when administering rules
  3. praise children when they follow rules and the absence of bad behavior
  4. follow your own rules and demonstrate good behavior
65
Q

What are the 5 elements of the “think about thinking” step from quiet leadership?

A
  1. Allow people to do the thinking for themselves, don’t give solutions
  2. Focus them on solutions. “How do we fix this rather than how did this happen”
  3. Stretch people just outside their comfort zones • Accentuate the positive with positive feedback.
  4. Put process before content - keep the conversation structured (permission > placement > Ask thinking questions > Clarify thinking)
66
Q

What are four stages of insight? (quiet leadership)

A
  1. awareness
  2. reflections
  3. illumination
  4. motivation
67
Q

What is the conversation structure in the dance towards insight step from quiet leadership?

A
  1. Permission - Permission lets people feel safer, builds trust and allows you to ask hard questions.
  2. Placement - Setting context and intent for the conversation. Placement is then repeated throughout the conversation so we are always aware of where we are.
  3. Ask thinking questions. The best questions are how questions that focus on thinking, like how much thinking have you put into this, or what insights have you had?
  4. Clarifying is the next step. Extract the essence of what someone is saying
68
Q

What are the 6 steps of the follow up with FEELING step from Quiet Leadership

A
  • F - Facts: focus on what has and hasn’t been done
  • E - Emotions: How is the person feeling. Use positive emotions and redirect negative emotions
  • E - Encourage: Acknowledge efforts, Appreciate, and validate challenges
  • L - Learning: Ask about lessons learned
  • I - implications: How have things changed
  • NG - New goals. What are the next steps
69
Q

What are the 3 feedback frameworks from radical candor?

A
  1. Good Feedback is HIP squared
    • Helpful & Humble - Be clear and concise & realize that you could be wrong or misinformed, be anxious to learn
    • Immediate & In-person
    • Praise in Public & Criticize in private and don’t personalize feedback
  2. SBI Feedback Framworke
    • Situation: Describe the situation and be specific about when and where it occured
    • Behavior: Describe the behavior you observed. Don’t imply emotion or intent, just what you saw.
    • Impact: Describe what you thought or felt because of the behavior.
  3. Two column feedback - Divide your potential feedback into two columns. The left hand is what your thinking/feeling and the right side is the objective side of what you observed. Stick to the right column when giving feedback.
70
Q

5 methods to be playful when making requests from kids

A
  1. make it a game (race you to the bathroom!)
  2. make inanimate objects talk
  3. use silly voices
  4. pretend (we need to crawl through the jungle to the tubby)
  5. Play the fool (I forgot how to put on your shirt, can you show me how to do it)
71
Q

What is the law of value? (The Go-Giver)

A

Your true worth is determined by how much more you give in value than you take in payment

72
Q

What is the law of compensation? (The Go-Giver)

A

Your income is determined by how many people you serve and how well you serve them

73
Q

What is the Law of influence? (The Go-Giver)

A

Your influence is determined by how abundantly you place other people’s interests first.

74
Q

What is the law of authenticity (The Go-Giver)

A

The most valuable gift you have to offer is yourself.

75
Q

What is the law of receptivity (The Go-Giver)

A

The key to effective giving is to stay open to receiving

76
Q

What are the 5 laws from the go-giver

A
  1. The Law of Value — Your true worth is determined by how much more you give in value than you take in payment.
  2. The Law of Compensation — Your income is determined by how many people you serve and how well you serve them.
  3. The Law of Influence — Your influence is determined by how abundantly you place other people’s interests first.
  4. The Law of Authenticity — The most valuable gift you have to offer is yourself.
  5. The Law of Receptivity — The key to effective giving is to stay open to receiving.
77
Q

What is the reason we fear failure? (Never Stop Learning)

A

“Impact Bias” makes us tend to overestimate how painful a future failure would be, when the reality is that we recover from trauma, failure, and setbacks much faster than we think we can.

78
Q

Instead of focusing on the outcome you should focus on… (Never Stop Learning)

A

Process. Gear your learning and focus on the processes that create great outcomes. Baseball statisticians don’t focus on runs produced, they focus on the processes that produce runs (like OBP, Slugging, BA of balls in play).

79
Q

How to ask the right questions (Never Stop Learning)

A

Check your confirmation bias by challenging your views. Surround yourself with an assertive and diverse team.

80
Q

Why should you play to your strengths (Never Stop Learning)

A

Fixing critical weaknesses is essential, but many weaknesses are peripheral to our success. Instead, double down on your areas of strength and you will enjoy your learning more.

81
Q

How should you manage the variety of what you learn and do. (Never Stop Learning)

A

In the short term a narrow focus, but over longer periods you should vary your areas of focus.

82
Q

What is the bias that prevents us from focusing on process. (Never Stop Learning)

A

Outcome bias. Even if our process is correct doesn’t always mean the outcome will be ideal, and vice-versa. Good outcomes can happen with bad process and bad outcomes can come with good process.

83
Q

What is double loop learning? (Never Stop Learning)

A

Double loop learning is the process of questioning the underlying assumptions behind a decision, rather than just the best way to execute a decision.

I.E. A thermostat that automatically turns on the heat whenever the temperature in a room drops below 68°F is a good example of single-loop learning. A thermostat that could ask, “why am I set to 68°F?” and then explore whether or not some other temperature might more economically achieve the goal of heating the room would be engaged in double-loop learning

84
Q

The four mindsets to approach learning (Never Stop Learning)

A
  1. Focused: choose your topics and focus deeply
  2. Fast: Learn quickly and follow the law of diminishing returns
  3. Frequent: always be open to learning
  4. Flexible: be able to decelerate and switch to next opportunity
85
Q

What are the three basic needs of self-determination theory

A
  1. A sense of autonomy
  2. A sense of competence
  3. A sense of relatedness
86
Q

What is the Braving method for building trust?

A

B - Boundaries

R - Reliability

A - Accountability

V - Vault

I - Integrity

N - Non-Judgment

G - Generosity

87
Q

Definition of vulnerability from dare to lead

A

Vulnerability is the emotion that we experience during times of risk, uncertainty, and emotional exposure.

88
Q

3 p’s of perfectionism from dare to lead

A

Pleasing others, performing, and proving

89
Q

Better question than what can I help with? (and why)

A

What does support from me look like?

Because “Nothing” is not an available answer.

90
Q

What are SFD’s

A

Shitty first drafts. The stories we tell ourselves before we get curious and communicate clearly to get more information.

91
Q

What are the 6 word of mouth triggers from Contagious?

A

S - Social Currency: If something makes people feel special, or smart and in-the-know, they’ll be more likely to pass it on.

T - Triggers: A trigger is any stimulus in the environment that reminds you of something else. Top of mind means tip of tongue. The more people are thinking about something the more likely they are to talk about it.

E - Emotion: When we care, we share. High arousal emotions - like excitement, anger, and awe - activate people and drive them to take action and share.

P - Public: If something is built to show, it’s going to be built to grow. Be visible. People often imitate after they see others take action first.

P - Practical Value: People share useful information because they want to help others. It might be saving time, eating healthier, or being more productive at work.

S: Stories - Stories are the currency of conversation. But they’re also vessels or carriers of information. Like a Trojan Horse. Build a Trojan Horse story that carries your message along for the ride.

92
Q

5 big ideas from the self-driven child

A
  1. Feeling in control is a basic human need so it’s important for your kids to feel they are in control of their lives.
  2. Parents should act as consultants by advising and guiding not forcing and controlling
  3. The most important role of a parent is to be loving and available, creating a “safe base” at home.
  4. Radical downtime, rest, sleep, and play are extremely important for kids.
  5. Encourage your child to set goals and role model goal achieving behaviour.
93
Q

How to help your child develop motivation

A
  1. Support autonomy
  2. Ask your child what they want to accomplish and help them set SMART goals
  3. Have family meetings that share goals

Book Notes (8 decks)

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