Billing Flashcards

1
Q

What are the billing basics

A

Every workspace is billed separately
Your billing interval is also set per workspace
You are billed upfront

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2
Q

What happens if you make changes in the middle of a billing interval

A

They will prorate how much you are charged (or credit back), so that you only pay for what you actually use. These prorations will be applied at the start of the next billing interval

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3
Q

How are you charged

A

Per member and per workspace

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4
Q

Where do you go to change your billing interval

A

Settings&members…Billing…Update

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5
Q

What happens when you change your billing interval

A

From monthly to yearly you establish a new billing cycle, with your plan automatically renewing on the calendar day you made this change the next year. Whatever amount of time is left on your already paid monthly cycle will be subtracted from your annual payment.
From yearly to monthly the new billing cycle will take effect the day your annual cycle ends. Your plan automatically renew each month on the same calendar day going forward. This establishes a new billing cycle with your plan automatically renewing on the calendar day you made this change the next month

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6
Q

How does Notion prorate your bill

A

They adjust the amount they bill you so you only pay for what you are getting and for the time you’re getting it.
These charge (or credits) for changes made in the middle need to be added retroactively to your next invoice

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7
Q

How are you billed for adding members

A

You get an invoice for the members who were initially there. You get another invoice for the additional members you added in the middle of the billing cycle. The next billing cycle you get billed for all members

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8
Q

How are you billed for removing members

A

For each member removed, we’ll credit you a prorated amount for the time they did not belong to your workspace. You’ll only be charged for the time they did belong

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9
Q

Why do invoices and plan prices differ

A

This is because some change was made to your plan, number of members, or billing interval in between invoices and they prorated the amount due accordingly

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10
Q

How can get a plus plan for free

A

Individual university students and teachers who associate their accounts with their school email addresses

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11
Q

If you already have a paid plan what should you do to gain access to the free plus plan

A

Downgrade then click the button that says Get free education plan

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12
Q

Can you add members to your free paid plan

A

No you can only add guests

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13
Q

What are the basics for sales tax in notion

A

Tax rate is applied to your Notion bill they use your address
If Notion accepts your TRN and your address provided is in a jurisdiction where businesses are tax exempt they will not charge you tax unless there is a change to tax law

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14
Q

How do you apply for Notion Startups

A

If you are affiliated with one of our partners you can receive up to 6 months free and unlimited AI towards Plus plans. To redeem this offer reach out to your partner directly for their code to include in the form.
If you are a startup that’s not affiliated with one of our partners, they still offer 3 months free + unlimited AI towards a new Plus plan

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15
Q

Explain the command search in desktop app

A

Trigger Command Search with a customizable keyboard shortcut, so you can search or ask Q&A without switching between windows or bringing the Notion desktop app to the foreground.
To turn this off go to settings…my settings…toggle off Enable Command Search

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16
Q

What can’t you do on notion mobile

A

Delete or leave workspaces
Edit plan or billing settings
Edit workspace security settings
Import data
Change your account