Behavioral Change Programs

Question 1

Whhat techniques are used to change individual behaviour through behavioural programmes?

Answer 1

Observations - Feedback - Goal Setting - Team Working

Question 2

List the steps of a behavioural change programme

Answer 2

1 - Identify the specific observable behaviour that needs changing.

2 - Measure the level of the desired behaviour by observation.

3 - Identify the cues or triggers that cause the behaviour and the consequences that may result from the behaviour.

4 - Train workers to observe and record the safety critical behaviour.

5 - Praise/Reward safe behaviour and challenge unsafe behaviour.

6 - Feedback safe/unsafe behaviour levels regularly to workforce.

Question 3

What are the triggers that may cause somebody to speed?

Answer 3

Lateness, Emergency, Road Rage, Music and Empty Roads.

Question 4

What are the consequences of speeding?

Answer 4

Arrive on time/early, Feel good, Police, Wear and Tear