Bates: Chapter 3 & 4 Flashcards

1
Q

Types of health histories (4)

A

comprehensive
focused on problem-oriented
follow up
emergency

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2
Q

When documenting make every attempt to quote the patients _____.

A

own words

*CHIEF COMPLAINT IN DOCUMENTATION

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3
Q

To get a clear picture of the history of present illness use _____ or ______.

A

OLDCARTS or OPQRST

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4
Q

When documenting allergies make sure to ask about (4)

A
food
insects
medication
environmental factors\
**** include reactions
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5
Q

When documenting ________ get the prescription information and if use is daily or as needed, it it is OTC or ______.

A

medications

herbal

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6
Q

Documentation should also include childhood illness and _____.

A

substance abuse

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7
Q

Documenting _______ is mandatory for all patients over 13 years of age that have used tobacco within 1 year prior to their arrival at hospital/clinic.

A

tobacco use

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8
Q

During the interview when asking about tobacco use make sure to get the length of use, how often, and the ______.

A

type of tobacco product

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9
Q

During the interview assess what patient’s consider alcohol. Then use the _____ tool.

A

CAGE

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10
Q

CAGE QUESTIONS

A

Have you ever felt the need to CUT DOWN on drinking?

Have you ever felt ANNOYED by criticism of your drinking?

Have you ever felt GUILTY about drinking?

Have you ever taken a drink first thing in the morning (EYE OPENER) to steady your nerves or get rid of a hangover?

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11
Q

During the interview process review all _____.

A

systems

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12
Q

During the review of the systems during the interview address _____ body system, from head to toe.

A

EACH

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13
Q

During the review of the systems during the interview you may uncover problems patient has ______.

A

overlooked

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14
Q

During the review of the systems during the interview do not use ______.

A

medical terms, use plain English

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15
Q

During the interview portion on sexual history make sure that you do not make _______.

A

assumptions about the patients

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16
Q

During the interview portion on sexual history make sure that you do not make _______.

A

assumptions about the patients

17
Q

When getting the sexual history make sure to use _____ language and be matter of fact in questioning.

A

specific

18
Q

During the sexual history phase of the interviewing determine the risk for pregnancy and determine risk for _____.

A

sexually transmitted diseases

19
Q

During the interview when getting the ______ you use a depression screening tool (PHQ-2) and ask about any thoughts of _____.

A

mental health history

suicide or homicide

20
Q

When using the screening tool PHQ-2 it asks 2 questions.

A

Little interest or pleasure in doing things?

Feeling down, depressed, or hopeless?

21
Q

During the interview when inquiring about _____ there are screening questions to ask, but don’t force the situation. Be alert for ____ communication.

A

domestic violence

nonverbal

22
Q

Abuse should be considered in the following situations:

A

Delayed treatment for trauma

Past history of repeated injuries or accidents

Injuries are unexplained, inconsistent with story, concealed, or cause embarrassment

Partner tries to dominate the interview, will not leave the room, or seems unusually anxious or solicitous

If patient or person close to patient has history of drug or alcohol abuse

23
Q

Phase 1: Pre-Interview

A
Prepare the environment
Review the medical record (if possible)
Take time for self-reflection
Review clinical behavior and appearance
Set goals for the interview
24
Q

Phase 2: Introduction

A

Wash your hands
Greet patient by name and introduce yourself
Acknowledge any visitors in the room
Establish an agenda

25
Q

Phase 3: Working Phase

A

Allow the patient to tell their story

Move from open-ended to focused questions

Identify and respond to the patient’s emotional cues

FIFE?

26
Q

Phase 4: Termination

A

Summarize important points

Allow time for questions

Review plan of care

27
Q

Therapeutic communication techniques include active listening and _____.

A

reassurance

28
Q

Active listening includes guided questioning, nonverbal communication, ______, and validation.

A

empathic response

29
Q

Reassurance includes summarization, transitions, and ______.

A

empowering the patient