Barriers to Effective Communication Flashcards
misinterpretations are from differences in language, jargons, or word meanings
semantic barriers
a technical expert uses industry jargons that a layperson doesn’t understand, leading to confusion
semantic barriers
Personal feelings such as anger, anxiety, or sadness, can distort how messages are sent
emotional barriers
A team member is upset after receiving criticism making them defensive and unable to listen to constructive feedback
emotional barriers
Relationships and dynamics between individuals can affect communication.
interpersonal barriers
Two colleagues have strained relationships, causing to misinterpret their each others intentions.
interpersonal barriers
Mental states, such as stress, prejudice or biases
psychological barriers
A person who is in a hurry is talking on the phone does not listen to half the message and makes decision which is wrong in the situation
psychological barriers
Environmental factors, including (distance, noise/physical)
physical barriers
Differences in cultural backgrounds (beliefs & practices)
cultural barriers