Barriers to Assessing Identified Services / Obstacles Flashcards
Define barriers.
Define obstacles.
Barriers are something in the HSC system that prevents an individual from accessing the service thye need.
Obstacles are something personal to an individual that prevents them from accessing the HSC service, or makes it difficult.
List 4 physical barriers in the HSC service.
- no access to wheelchairs or pushchairs
- no nearby parking
- height of reception desk
- narrow corridors / walking areas
How can the individuals overcome the following sensory barriers:
1) visual impairment:
* reading appiontment or printed material
* navigating into and around building
* seeing name called on screen
2) hearing impairment:
* making an appointment
* hearing name called out
* communicating with service provider when face to face
1) overcoming visual impairment:
* large print or braille versions of written information
* personal guidance
* audio speakers to say names
2) overcoming hearing impairment:
* online booking or making next appointment during previous appointment
* write names on screen
* sign language interpreters or type on board
List the 3 barriers to people with different cultural and social backgrounds.
- some people think it’s not acceptable for men to be open about their personal health / circumstances as it seems to reflect badly on family
- diet may be restricted at certain times, affecting their recovering from illness
- might be offended to be called by first names as some only want their family / friends to call that; some older people in UK do find this disrespectful.
How does education becomes a barrier in the dofferent social and cultural backgrounds? List 2 points
- people have different intellectual abilities and different levels of education, means there’s different level of awareness and knowledge about which services are available to them.
- better eduacted people are more likely to be aware of the signs and symptoms of illnesses and the variety of HSC services available to them.
List 3 language barriers
- individuals speaking English as second language may not understand different jargon or dialects
- deaf people with no other impairments
- with severe disabilities can’t easily be understand what is being said to them
- conditions (like autism) affect the development of verbal and -non-verbal communications and social interactions.
List 3 ways to overcome language barrriers that prevent from accessing HSC services.
- having clear signs in different languages
- hearing loops, provide confidentiality, and enhanced sound quality
- advocates, can translate, interpret and provide education
- information given in podcasts, braille or large prints
What are geographical barriers?
List 3 geo barriers
These refer to where the person lives and where the HSC services are located.
* an area doesn’t have many HSC services
* a rural area that doesn’t have good public transport links, meaning individuals have to spend a long time travelling
* a location that doesn’t have good parking
How to overcome the geographical barriers?
* an area doesn’t have many HSC services
* a rural area that doesn’t have good public transport links, meaning individuals have to spend a long time travelling
* a location that doesn’t have good parking
- do online appointments to access medical care virtually, will be easy and quick
- access the medical transport programme which support individuals to get to their health service
- use alternative transport methods such as walking, cycling or using public transport; some specially provide patient car parking for usage
List 4 resource barriers for service providers
- gloves
- masks
- oxygen masks
- patient beds
- medicine
- staff
- clean clothes
What are the financial barriers someone may face when accessing HSC services?
They find difficulties in paying for the health services that are not provided by the NHS, stopping them from accessing the service and cause low self-esteem and embarrassment.
Name the three Emotional / Pychological obstacles.
Explain how are they an obstacle and how to overcome them.
Three
1) Lack of motivation makes it difficult to develop a sense of purpose in life and makes it hard to go in the right direction, causing confusion and uncertainity to what they actually want. To overcome they can seek informal support that can provide emotional support or consult a therapist that can help to set specific, clear and easy goals that are easy to do and boost motivation.
2) Low self-esteem leads people to isolate themselves, causing difficulties to understand their emotions and needs, also causes lack of confidense in communicating with others. To overcome this the individual can set themselves challenges like joining classes or doing leisure activities which will force them to socialise and adapt on social skills, giving more confidence. They can also take their family members or friends with them that can give them a sense of support.
3) Not accepting the current state of where you’re at in your health improvement plan creates difficulties to understand what to do next and complete the course. It create feelings of resistence, shame and denial to continue taking actions according to the plan, hindering your ability to reach out the services you need. To overcome this you can reach out for informal support, providing emotional / moral support and making you feel confidence withn yourself. They can lso help to educate yourself on the things you are unaware or unsure of and normalise the uneasy feelings you’re going through. Or seek formal support that will mentor your feelings, providing professional guidance, educated advice, encouragement and navigate you to access HSC service.
Name the obstacles caused by time constraints.
Explain how are they an obstacle and how to overcome them.
Two
1) Managing work/study commitments with accessing HSC services can cause stress due to the workload they may have and find it challenging to fir the time for HSC services in their busy schedule. This can be time and energy consuming, making them feel anxious about the management and due to the workload, responsibilities or unexpected events they may skip some meetings, creating a longer gap between the necessary meetings that wil improve their health plan. To overcome this you can create a realistic timetiable which includes given time to office work or study and time for the appointments at the HSC services, this will help you to be on track of the time and be more organised. Another way is to discussing about this with the senior staff at work or school to ensure the flexibility yoy need for the HSC services; perhaps take some of the workload off. Another option is to have vitual appointments with your health practitioner which will be less time consuming and you will be more likely attend the vitual meetings much easier and can do it almost anywhere at anytime possible.
2) Managing family commitments with HSC services can be quite challenging as there are lots of responsibilities involved; it can cause conflict on family relationships so it’s really important to prioritise the right things at the right time. They may feel upset when giving time to their health plan and feel the lack of motivation as they feel lose in sense of attachment with their family and feel that the bonding is getting weak as they are not able to spend quality time with them as much. To overcome this you can have open and honest conversations with family about your needs to dedicating time to your health and the HSC services. This will make things clear and won’t cause any misunderstandings. As too many family responsibilities, you can share some chores with family to lighten your load so you can get enough time for improving your health without any tension or stress about the chores. Another way is to have vitual meetings with the health practitioner, this will ut the time of travelling which will help you to give more time to the actual plan and the housework.
Name the obstacles caused by availability of resources.
Explain how are they an obstacle and how to overcome them.
Two
1) Lack of financial resources prevents the individual’s from accessing certain HSC services as either they can’t afford it or the location is too far and they don’t have their own vehicle to travel in (public transport may be inconvenient for them). It makes it difficult for them to accessthe special health sources or programmes that are suitable for their health improvement; this can also cause low self-esteem due to disappointment and shame and they may become reluctant about their plan created by their health ptractitioner. To overcome this, the individual can research for cost-free or low cost HSC services that are specifically programmed for those who have limited financial resources as they offer courses based on their income. Seeking informal support for financial help who are trustworthy and willing to support you in your health improvement journey, and won’t put any extra pressure on you for taking support from them. They can also research some financial aids or scholarships that support individuals in accessing HSC services or for education by covering coats for necessary needs (healthcare, medications, specialised equipment, or education) and make resources more accessible; this helps to promotoe personal growth.
2) Lack of physical resources can make the desired outcomes of the activity really difficult to occur and also delay the progress. if the individual is told to do exercise at home as part of the improvement plan, thye might not have the required equipments to do the exercise in the right way, hindering the progress of their health. If according to the plan, they are asked to develop a healthy diet, they may not be able to afford the healthy alternatives of the food, which will continue to impact their health as they are unable to take in the required nutrients. This can further cause health issues and illnesses such as diabetes and chronic diseases. To overcome this, the individual can ask their health practitioner to give specific exercises in which no equipment are needed or that are affordable for them. This will allow them to follow the plan properly and meet their targets. Another way is to seek informal support who are willing to lend you their resources that you need or contact a local organisation that help individuals to give them the resources they need, as in some countries there are shared spaces that offer this support. If these options don’t work, you can try to use a similiar equipment that can work in the similiar way and contibute to your health progress (this way your intellectual skills continue to develop) while ensuring that you discuss this with your health practitioner before utilising the equipment.
Name the obstacles caused by unachievable targets.
Explain how are they an obstacle and how to overcome them.
Two
1) If something is unachievable for an individual, it hinders their ability to fully benefit from the plan. It causes stress about not being able to do something that they were expected to complete and makes them develop loe self-esteem and they start to doubt their own abilities. It also causes frustration, diappointment and even sense of failure. To overcome this, their health practitioner should adapt the plan according to the individual’s abilities and by understanding their situation to set suitable targets. This will loow them to feel confident in themselves, trust their health practitioner even more and maintain a positive mind-set during their health improvement journey.
2) If there are unrealistic timescales, it sets unrealistic expectations of the individual and it puts pressure on them, causing stress which will lead to them only aiming to complete the task but not actually understanding the effect of the task and won’t have a long-lasting effect on their health. This will further lead to individuals not trusting the health practitioners and won’t seek support from HSC services again. If the targets are difficult to achieve due to tight deadlines, it causes frustration about not completing the tasks which will negatively impact their motivation and the overall progress. To overcome this, the health practitioner must review the plan and make adjustments to make the timescales more realistic and make it seem achievable for the individual by considering the individual’s capabilities and circumstances. By breaking larger goals into smaller ones with suitable timelines, gives confidence and motivation to the individual. This allows the sense of progress and accomplishment to develop within the individual during their journey.
