B. Capital Investment Decision making Flashcards
what is a relevant cash flow?
future, incremental cash flow
what are examples of non relevant cash flows?
sunk costs:past event
fixed costs:not incremental
committed costs:not affected by future decision
opportunity costs
absorbed fixed overheads: won’t change as a result of decision
depreciation:non cash
what is an opportunity cost?
value of the best alternative that is forgone when a particular course of action is taken
-relevant cost
what is a notional cost?
- similar to opportunity cost
- e.g notional rent is forgone if company occupies premises themselves
- opp cost if there is a willing renter, otw it is not an opp cost
what is an avoidable cost?
specific costs of an activity or sector of a business which would be avoided if that activity or sector did not exist
-not relevant if attributable, specific fixed or apportioned
what is a differential/incremental cost?
the difference in total cost between alternatives. Calculated to assist decision making
what is another name for sunk costs?
irrecoverable costs
how is relevant cash flow calculated?
cash flow if project accepted - cash flow if project rejected
why are qualitative factors ignored in investment appraisal exercises?
difficult to measure
what are some examples of qualitative benefits and costs?
benefits:
- employee morale
- reduced product dev time
- improved service
- increase in manufacturing flexibility
costs:
- brand/reputition damage
- increased noise level
- lower morale
what are some examples of quantitative benefits and costs?
benefits:
- IT system upgrade
- selling inv
- aligning depts
- lower costs
costs:
-input costs;DM, DL, OH
what is the difference between data and information?
data: raw, unprocessed, can’t base decisions on
information: data that is processed, has meaning, improves quality of their decision making
what are some examples of internal data?
sales ledger system purchase ledger system payroll system fixed asset system production sales marketing
what are some examples of external sources of information?
supplier:prices, specifications
newspaper: share prices, info on competition, market research
government: statistics, tax policy, demographic stats, economic growth
customers: product requirements, price sensitivity
employees:wage demands, working conditions
banks: info on customers, national markets
business enquiry agents:info on competitors, customers
internet: almost everything via public and private databases
what are the limitations of externally generated information?
- accuracy
- out of date
- publisher may not be reputable
- external info may not meet exact needs
- difficult to gather external info e.g from customers or competitors
what benefits does collecting, analysing and presenting high quality data present?
collaborative working
customer insight
risk management
governance
what is cited as the most significant challenge to product and service innovation faced by organisations?
identifying changes in customer behaviour
what costs does collecting, analysing and presenting high quality data present?
- software license costs:cost of initially acquiring and deploying software
- software maintenance costs:annual charges
- IT training costs:training IT to manage and maintain
- user training costs:training users of software
- integration costs:making multiple projects work together
- redundant infrastructure costs:cost of managing and maintaining multiple data stores, metadata repositories and other components
what are the main issues with collecting high quality data?
duplication
privacy
integrity
security
why is duplication an issue with high quality data?
in ERP (Enterprise Resource Planning) systems, sometimes info is duplicated or multiplied, making it difficult to ensure consistency and security
- inter-department reports rarely agree
- even from the same source, reports may not reconcile due to extraction process
what are some solutions to the threat of natural disasters in IS?
fire procedures
location: not in basement
physical environment:a/c, dust controls
back up procedures
what are some solutions to the threat of malfunction of hardware or software in IS?
network design: cope with high volumes
back-up procedures
what are some solutions to viruses in IS?
antivirus software:run and updated regularly
formal security policy and procedures:downloads from reputable sources
regular audits for unauthorised software
what are some solutions to hackers in IS?
deliberate access to systems
firewall software: provide protection from unauthorised access to the system from the internet passwords and usernames formal security policy and procedures user awareness training of risks data encryption