Avedis Donabedian

Question 1

Avedis Donabedian - year

Answer 1

1966

Question 2

Avedis said

Answer 2

“evaluating the quality of medical care”

Question 3

avedis proposed the components of quality in healthcare services

Answer 3

structure
process
outcome

Question 4

one component of quality in healthcare services is STRUCTURE, this includes

Answer 4

all the factors that affect the context in which care is delivered

(physical facility, equipment, human resouces)

Question 5

one component of quality in healthcare services is PROCESS, this includes

Answer 5

the sum of all actions that make up healthcare

(technical processes, how care is delivered, interpersonal precesses)

Question 6

one component of quality in healthcare services is OUTCOME, this includes

Answer 6

all the effects of healthcare on patients or populations

Question 7

avedis said that there is no bad people, but

Answer 7

bad systems

Question 8

avedis believed that errors can be prevented by

Answer 8

designing systems that make it hard for people to make mistakes