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My Salesforce Cards > Associate Cert- Salesforce Ecosystem > Flashcards

Associate Cert- Salesforce Ecosystem Flashcards

1
Q

_______ allows IT teams to integrate data from any system and automate complex tasks and processes. Their platform gives you the chance to easily connect to any system using a myriad of out-of-the-box connectors.

A

MuleSoft

MuleSoft allows IT teams to integrate data from any system and automate complex tasks and processes.

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2
Q

_______ gives way to the Anypoint platform, which allows you to manage your API connections, run integrations, and monitor and report – all from one cloud based system. One of the biggest selling points of it is the hundreds of existing connectors they have, meaning you can integrate to Mainframes, ERP systems, and SaaS applications using tried and tested templated solutions.

A

MuleSoft
MuleSoft gives way to the Anypoint platform, which allows you to manage your API connections, run integrations, and monitor and report – all from one cloud based system. One of the biggest selling points of it is the hundreds of existing connectors they have, meaning you can integrate to Mainframes, ERP systems, and SaaS applications using tried and tested templated solutions.

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3
Q

Salesforce also recently announced Salesforce _______: A lightweight Admin-friendly version of MuleSoft that sits within Salesforce.

A

MuleSoft Composer
Salesforce also recently announced Salesforce MuleSoft Composer: A lightweight Admin-friendly version of MuleSoft that sits within Salesforce.

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4
Q

_______ allows you to use Salesforce data, as well as any data from external sources, to embed analytics within Salesforce.

A

CRM Analytics

CRM Analytics allows you to use Salesforce data, as well as any data from external sources, to embed analytics within Salesforce.

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5
Q

_______ is a messaging app for businesses; it allows you to message your colleagues directly or communicate with them via dedicated channels set up for a specific purpose.

A

Slack
Slack is a messaging app for businesses; it allows you to message your colleagues directly or communicate with them via dedicated channels set up for a specific purpose.

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6
Q

_______ brings together a set of capabilities that include fundraising, grant-making, program management, marketing and engagement, specifically designed to support Nonprofits.

A

Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud brings together a set of capabilities that include fundraising, grant-making, program management, marketing and engagement, specifically designed to support Nonprofits.

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7
Q

In Salesforce Nonprofit Cloud the first _______ subscriptions are free as part of the Power of Us Program.

A

10

In Salesforce Nonprofit Cloud the first 10 subscriptions are free as part of the Power of Us Program.

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8
Q

_______ has features such as product and price rules that help sales users build accurate quotes with complex sets of products and a quote generation engine.

A

CPQ

CPQ has features such as product and price rules that help sales users build accurate quotes with complex sets of products and a quote generation engine.

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9
Q

A company would like to be able to manage their helpdesk, create cases, and direct customers towards self-service options. What 2 Salesforce Clouds should they use?

A

Service Cloud and Experience Cloud

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10
Q

A Salesforce professional focused on the user interface and user experience of Salesforce is known as?

A

User Experience Designer
AKA a UX Designer

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11
Q

Where should you build and test new functionality for your Salesforce org?

A

a Sandbox

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12
Q

A Salesforce _______ environment enables you to test new configuration, code, and automation outside of your production (live) instance – it’s like a replica of your production instance with some or all of your metadata and data depending on the type.

A

sandbox

A Salesforce sandbox environment enables you to test new configuration, code, and automation outside of your production (live) instance – it’s like a replica of your production instance with some or all of your metadata and data depending on the type.

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13
Q

A _______ is an environment where you can explore features, practice setting things up, and complete hands-on challenges. This is for your learning and is not designed to test functionality that will then be pushed into a Production org.

A

Trailhead playground

A Trailhead playground is an environment where you can explore features, practice setting things up, and complete hands-on challenges. This is for your learning and is not designed to test functionality that will then be pushed into a Production org.

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14
Q

When MUST you use a Trailhead Playground?

A

When Trailhead specific data and/or pre-installed packages are required.

-specific data
-pre-installed packages

Data giving Picard a package w a bow, telling him he must use Trailhead.

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15
Q

Where can you post and vote on suggested enhancements to the Salesforce platform?

A

IdeaExchange

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16
Q

TDX stands for?

A

TrailblazerDX… However, it was previously known as TrailheadDX.

17
Q

_______ is specifically designed for those working in more technical roles on the Salesforce platform… billed as “The Conference for Salesforce Developers & Admins”

A

TrailblazerDX

TrailblazerDX is specifically designed for those working in more technical roles on the Salesforce platform… billed as “The Conference for Salesforce Developers & Admins”

18
Q

A company would like to be able to manage their sales pipeline from prospect to deal, as well as be able to forecast future sales. What Salesforce Cloud would support this?

A

Sales Cloud

19
Q

CRM stands for what?

A

Customer Relationship Management

20
Q

Where can you go to meet your local Salesforce peers online?

A

Trailblazer Community Group

21
Q

Where can you pose a question about Salesforce to your Salesforce peers?

A

Trailblazer Questions

22
Q

Where can you find the Salesforce release notes?

A

Salesforce Help

23
Q

A Salesforce professional that customizes Salesforce using imperative programming is what?

A

A Salesforce Developer

24
Q

What are two types of programming?

A

Imperative and declarative programming.
Imperative - Developer
Declarative - Admin

25
Q

_______ is what is typically known as code-oriented programming. This is typically done by a Salesforce Developer.

A

Imperative programming

Imperative programming is what is typically known as code-oriented programming. This is typically done by a Salesforce Developer.

26
Q

_______means to program using click or drag and drop functionality, also known as “clicks not code”. This is typically done by Salesforce Administrators.

A

Declarative programming

Declarative programming means to program using click or drag and drop functionality, also known as “clicks not code”. This is typically done by Salesforce Administrators.

27
Q

Salesforce describes Metadata as _______.

A

“the data that describes other data”.

28
Q

Name three things Metadata could be:

A

things that CONTAIN your data,
things that DISPLAY your data,
and things that DO STUFF TO your data.

29
Q

Salesforce is “_______” meaning that the software allows every tenant (business) to customize their own Salesforce org to meet their specific needs.

A

metadata driven

Salesforce is “metadata driven” meaning that the software allows every tenant (business) to customize their own Salesforce org to meet their specific needs.

30
Q

Due to the nature of multitenancy and the fact we are sharing resources, _______ are in place to ensure that no single customer can monopolize the shared resources that are allocated.

A

governor limits

Due to the nature of multitenancy and the fact we are sharing resources, “governor limits” are in place to ensure that no single customer can monopolize the shared resources that are allocated.

31
Q

What is a consideration of multitenancy?

A

Governor limits … ensuring that no single customer can monopolize the shared resources that are allocated.

32
Q

What is Salesforce?

A

Salesforce is a customer relationship management solution that brings companies and customers together.

33
Q

What is Salesforce Customer 360?

A

The full breadth of the Salesforce portfolio, including core applications, platform, services, and connected ecosystem

34
Q

Salesforce demonstrate their commitment to “business as a platform for change” via _______.

A

Pledge 1%

35
Q

Salesforce believes that business can be a platform for change. They participate in Pledge 1%, explain the 1-1-1 model…

A

that means they commit
1% of their employees’ time,
1% of their equity, and
1% of their product to nonprofits.

36
Q

Name Salesforce’s five core values.

A

Trust
Customer Success
Innovation
Equality
Sustainability

Trains CauSe Ideas Elephants Study

37
Q

Where can you maintain your Salesforce certifications?

A

Trailhead

38
Q

Where can you go to find real-time information on system performance and security for Salesforce orgs?

A

Trust.Salesforce.com

39
Q

What does CPQ stand for?

A

Configure, Price, Quote

My Salesforce Cards (18 decks)

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