Article 6.1. Avoiding a “me” versus “we” dilemma: using performance management to turn teams into a source of competitive advantage (Aguinis, Gottfredson, & Joo, 2013)

Question 1

Common problems when team performance is not managed well…

Answer 1

1. Too much emphasis on individual performance, not enough on team performance, or vice versa.
   - Too much on individual performance = bad team performance and competition.
   - Too much on team performance = social loafing.
2. No balance in giving authority or holding it back.
   - Giving too much authority = going into unwanted directions.
   - Holding too much authority = less ownership and accountability for goals.
3. Failure to provide adequate resources for implementation of a PM system.
   - Time and support.

Question 2

Best-practice recommendations to turn teams into a source of competitive advantage… (6)

Answer 2

1. Use measures of individual and team performance.
2. Reward both individual and team performance.
3. Use measures of processes and outcomes.
4. Develop performance measures via input from inside and outside the team.
5. Gather information via input from inside and outside the team.
6. Foster team learning and development.