Article 3.3. Looking forward to performance improvement: a field test of the feedforward interview for performance management (Budworth, Latham, & Manroop, 2014)

Question 1

Disadvantages of traditional performance appraisals (3)

Answer 1

1. Feedback is often negative.
2. Managers are often biased.
3. It’s often a highly political process.

Question 2

Advantages of FFI (by Budworth et al.)

Answer 2

1. It reduces negative feedback.

2. Reduces defensivess against feedback.

Question 3

Theoretical explanations for FFI-effectiveness

Answer 3

1. Goal-setting theory: FFI lead to generation of higher goals.
2. Organizational justice theory: perceived fairness leads to improved performance.

Question 4

Advantage of 360-degree feedback

Answer 4

There are more sources, and thus more information.

Question 5

Feedback vs. appraisal

Answer 5

1. • F: Gives information and feedback.
   • A: Gives justificaction and evaluation.
2. • F: Ongoing activity.
   • A: Designated interval.
3. • F: Perceived as neutral and developmental.
   • A: Perceived as consequential.

Question 6

Key considerations to change from appraisal to feedback

Answer 6

1. Anonymization.
2. Format: forced-choice ratings reduce biases.
3. Assign a coach to interpret feedback.