AO1s Flashcards

All AO1 content for social influence

1
Q

Define social influence

A

Process by which a persons attitude, beliefs or behaviour are modified by the presence or actions of others

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2
Q

Define conformity

A

Result of social influence, where people adopt the behaviours, attitudes and values of the majority members of a group.

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3
Q

What are the three types of conformity?

A

Compliance
Identification
Internalisation

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4
Q

Define compliance

A

Individual publicly conforms to the norms or expectations of a group while privately maintaining their own beliefs. This form of conformity is temporary and situational, as the individual’s behavior changes only in the **presence of the group **to gain aprproval or avoid disapproval. For example an employee follows workplace rules and protocols while at work but may not fully utilise these behaviours or values outside of the workplace

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5
Q

Define identification

A

Publicly and privately adopts the beliefs, values, and behaviors of a group. Aligning one’s personal attitudes and beliefs with those of the group. This form of conformity can be temporary or long-lasting, depending on the individual’s association and identification with the group. For instance, a person who joins a sports team may adopt the team’s values, dress code, and language both during practices/games and outside of those settings.

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6
Q

Define internalisation

A

When an individual privately accepts beliefs, values and behaviours because the content of the induced behavior is** intrinsically rewarding. It can be long-lasting or permanent**. They adopt the induced behavior because it is congruent (consistent) with their value system e.g. joining a religious group and wholeheartedly integrating the group’s teachings and practices into their own personal beliefs and daily life

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7
Q

Man (1969) identified an additional type of conformity:
Ingratiational

What does it mean?

A

This is when a person conforms to impress or gain favor/acceptance from other people. An example of ingratiational conformity can be when someone praises and agrees with their boss’s opinions in a meeting to be perceived as likable and enhance their chances of a promotion.

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8
Q

3 factors to consider when comparing the 3 types of conformity

A
  • Public vs private
    • Permanent/ temporary/ long-lasting etc.
    • In presence of group or not
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9
Q

1955

What are the two explanations of conformity? Mention the dual process dependency model

A

The dual process dependency model argues that conformity is determined by two cognitive processes: normative influence and informational influence. This model was first proposed by Deutsch and Gerard in 1955

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10
Q

What is normative social influence? Who investigated this? What type of conformity is often involved?

A
  • Yielding to group pressure because a person wants to** fit in** with the group.
  • E.g., Asch Line Study.
  • Conforming because the person is scared of being rejected by the group.
  • This type of conformity usually involves compliance – where a person publicly accepts the views of a group but privately rejects them.
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11
Q

What is informational social influence? Who investigated this? What type of conformity is often involved?

A
  • This usually occurs when a person lacks knowledge and looks to the group for guidance.
  • Or when a person is in an ambiguous situation and socially compares their behavior with the group.
  • E.g., Sherif’s Study.
  • This type of conformity usually involves internalisation – where a person accepts the views of the groups and adopts them as an individual.
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12
Q

6 MARKS DONT LEARN THIS YET SKIP IT!!!!

Outline Sherif’s study. What was he investigating? What methodology was used? Are there prominent statistics? How do the findings link to conformity?

A

AIM
Sherif (1935) conducted an experiment with the aim of demonstrating that people conform to group norms when they are put in an ambiguous (i.e., unclear) situation.

METHOD
- 123 male ppts
- Lab experiment
- Autokinetic effect – this is where a small spot of light (projected onto a screen) in a dark room will appear to move even though it is still (i.e., it is a visual illusion).
- Participants were put in groups with between 7 and 9 confederates
- In the 12 critical trials, the confederates would all give the same wrong answer – the participant was always asked to give their answer last (or second to last) so as to hear the group’s answers first.
- The control group for this experiment consisted of 36 participants. In the control trials, participants were asked the same question as above – but this time alone

RESULTS

  • When participants were individually tested, their estimates varied considerably (e.g., from 20cm to 80cm). Over numerous estimates (trials) of the movement of light, the group converged to a common estimate.
  • Across all critical trials, participants conformed to the incorrect group consensus 32% of the time.
    75% of participants conformed to at least one incorrect answer
    5% of participants conformed to every incorrect answer

CONCLUSION

The results show that when in an ambiguous situation (such as the autokinetic effect), a person will look to others (who know more / better) for guidance (i.e., adopt the group norm). They want to do the right thing but may lack the appropriate information. Observing others can provide this information. This is known as informational conformity.

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13
Q

Asch

Outline the 3 factors that impact conformity

A

Group size
Unanimity
Task difficulty

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14
Q

Asch’s findings on group size

A
  • With one confederate in the group conformity was 3%, with two it increased to 13% and with three 32% until conformity no longer further increased
  • Results concluded that the bigger the majority group, the more people conformed, but only up to a certain point.
  • Conformity does not seem to increase in groups larger than four, so this is considered the optimal group size where is plateaus
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15
Q

Asch’s findings on unanimity

A
  • When confederates gave the same incorrect response conformity was as high as 33%
  • When another confederate was placed 2nd to last before the real participant gave a right answer, the conformity dropped to 5.5%
  • If the confederate went against both the majority and the participant, conformity still dropped to 9%.
  • Asch concluded that breaking unanimity was enough to reduce conformity regardless of whether they supported the real participant or not
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16
Q

Outline Asch’s original study

A
  • In Asch’s study of conformity, he recruited 50 male students to take part in a lab experiment, which he told them was investigating visual discrimination. However, the true purpose of this study was to investigate the effect of a group’s behaviour on an individual.
  • Had to match the length of a “standard” line to 3 other lines of differing lengths and then give their answer out-loud in a group setting with the true participant always answering second to last.
  • However, the confederates were instructed to give the wrong answer on 12 out of the 18 trials.
  • Asch found that on the 12 critical trials the average conformity rate was 32% compared to a control condition where mistakes were made only 1% of the time.
  • 74% of the participants conformed on at least one critical trial
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17
Q

3 MARKS

Outline Milgram’s experiment/ research into obedience
What is the aim and method? Where there specific prods? How many variations?

A

AIM AND PROCEDURE 1963
- Milgram wanted to see whether people would obey a legitimate authority figure when given instructions to harm another human being.
- *Advertised in an American newspaper for volunteers & paid$4.50 per hour.
*Carried out the research at Yale University.
*40 male participants took the part of either ‘teacher’ or ‘learner
- between 20 to 50 yrs old
- Lab experiment in which two participants were assigned either the role of a teacher (this was always given to the true participant) or learner (a confederate called Mr. Wallace).
- Learners were instructed to learn a series of word pairs (eg., blue-sky).
*Teacher presented word pair and four possible responses.
*Correct response made by pressing a button – learners were instructed to make mistakes.
*Teachers administered shock – severity increased 15 volts with each mistake.
- These shocks increased every time the learner gave a wrong answer, from 15 – 450 volts.
- Prod 1: please continue.
Prod 2: the experiment requires you to continue.
Prod 3: It is absolutely essential that you continue.
Prod 4: you have no other choice but to continue
- 18 variations
- 100% of ppts went to 300 volts and 65% went to 450 volts.
- 84% said they were glad to have taken part

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18
Q

3 marks

Outline Zimbardo’s Stanford prison experiment (method) / conformity to social roles/ research into conformity

A

Procedure
* To investigate conformity of social roles stimulating prison life- Zimbardo (1973)
* 24 male students were selected from a total of 75 participants for their mental stability and lack of antisocial tendencies. Randomly assigned the role of either “prisoner” or “guard”
* Basement of Stanford university was a prison
* Prisoners wore smocks, rubber flip-flops and a light chain around the ankle-prisoners were taken to prison and were stripped
* Experiment ran for 2 weeks
- Guards were issued a khaki uniform, together with whistles, handcuffs and dark glasses
- no physical violence was permitted
- prisoners were referred to by only their numbers, not names

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19
Q

Outline Zimbardo’s findings

A

Findings
* The environment had a huge and almost instantaneous effect on the behaviour of the guards and prisoners.
* Guards became highly sadistic e.g. as punishments the prisoners had to sleep on concrete floor instead of matresses
* After only a day symptoms of stress began to show in some of the prisoners
* Within the first 4 days, 4 prisoners had to be released with signs of distress.
* The guards and the prisoners conformed to the social roles they were expected to play.
* Prisoner 8612 had a mental breakdown
* lasted 6 days instead of 2 weeks
* The conclusion that the experiment supports a situational hypothesis over a dispositional one means that the participants’ actions, such as displaying sadistic behavior, were more a result of the roles they were assigned (guards or prisoners) and the circumstances of the experiment rather than their underlying personalities. This implies that anyone, under similar circumstances, could have acted similarly regardless of their usual tendencies or traits outside of that specific situation.

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20
Q

What is meant by situational factors impacting obedience? What are they, shown by Milgram’s research?

A

Situational explanations for obedience focus on external factors that affect the likelihood that someone will obey orders. Examples of situational factors in Milgram’s research are proximity, location and uniform.

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21
Q

Proximity meaning

A
  • Proximity of authority figure = how close the authority figure is to the person obeying orders
  • That the closer the authority figure is to the person, the more likely the person is to obey
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22
Q

Location meaning

A
  • People would be more likely to obey to orders given in a more legitimate location.
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23
Q

Uniform meaning

A
  • The uniform of an authority figure may help to determine whether their authority is perceived as legitimate
  • If the authority figure is wearing a uniform that indicates power and authority, you’re more likely to obey
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24
Q

MILGRAM VARIATION - PROXIMTY

When the teacher and learner were no longer in adjoining rooms, what % did the obedience rate drop to?

A

65% to 40%

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25
Q

MILGRAM VARIATION - PROXIMITY

When the experimenter gave orders over the phone, what % did the obedience rate drop to?

A

65% to 20.5%

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26
Q

MILGRAM VARIATION - LOCATION

When the experiment was conducted in a run-down office block, what % did the obedience rate drop to?

A

65% to 20%

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27
Q

MILGRAM VARIATION - UNIFORM

When the experimenter wore ordinary clothes, what % did the obedience rate drop to?

A

65% to 20%

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28
Q

6 marks

Outline authoritarian personality as a dispositional explanation for obedience

A
  • Dispositional explanation is caused by internal characteristics of an individual.
  • People whose disposition makes them submissive to authority and dominating of people with lower status within the hierarchy and members of an out-group.
  • Authoritarian personality was proposed by Fromm (1941) for people who held rigid, intolerant, conservative beliefs.
  • Adorno et al (1950) believed this personality was shaped in early childhood with thorough hierarchal and authoritarian parenting styles, learnt through social learning and imitation- core assumption.
  • He investigated 2000 middle class, white Americans and their unconscious attitudes towards other racial groups using the F-scale to measure authoritarian personality
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29
Q

3 marks

Outline the F-scale

A
  • To assess whether someone had an authoritarian personality, Adorno created the f-scale, which is a questionnaire comprised of thirty questions assessing nine personality dimensions (precise knowledge – numbers).
  • The f-scale includes questions such as “Nobody ever learnt anything really important except through suffering.”
  • High F-scale scores demonstrated that the individual has an authoritarian personality.
30
Q

What is the link between LOA and social hierarchy?

A

Authority is classed as legitimate based on cultural norms regarding position in the social hierarchy. Those we accept as authority figures are able to exercise social power.

31
Q

What is destructive authority?

A

When leaders use legitimate powers for destructive purposes.

32
Q

What are binding factors?

A

Aspects of a situation that enable people to ignore or minimise the damaging effect of their behaviour and allows them to reduce the moral strain they are feeling.

33
Q

Define agentic shift. Use terms agentic state and autonomous state

A

Agentic shift refers to the psychological phenomenon where individuals transition from an autonomous state to an agentic state, in which they perceive themselves as acting on behalf of an authority figure. This shift is often influenced by situational factors such as the presence of a perceived authority figure, their legitimate power, and the individual’s perception of responsibility for their actions. When in an agentic state, individuals may relinquish their personal autonomy and moral judgment, and instead, obey the commands and orders of the authority figure, relieving themselves of personal responsibility for their actions.

34
Q

What’s autonomous state

A

The autonomous state refers to a state in which individuals feel a sense of personal autonomy and take personal responsibility for their actions, free from external authority influence

35
Q

In Milgram’s experiment, 65% of ppts administered full 450 volts and were argued to be in what state?

A
  • In Milgram’s experiment, 65% of ppts administered full 450 volts and were argued to be in an agentic state
36
Q

Where do we learn acceptance of legitimate authority

A

We learn acceptance of legitimate authority from childhood

37
Q

Milgram’s study was conducted in a rundown building in Connecticut instead of Yale University, obedience levels dropped from

A

65% to 47.5%

38
Q

In one of Milgram’s variations, the experimenter who gave out orders, wore ordinary clothes instead of a lab coat; obedience levels dropped from

A

65% t0 20%

39
Q

What are the 4 explanations of obedience?

A

Legitimacy of authority
Agentic state
Situational variables
Authoritarian personality

40
Q

What are the 2 explanations for resistance to social influence?

A

Social support
Locus of control

41
Q

What is meant by social support?

A

People may resist pressures to conform or obey if they have support from a dissenter (someone who disagrees with the majority or refuses to obey). This frees the individual from the pressure to conform or obey. Having an ally can build confidence and allow individuals to remain independent. No longer fear being ridiculed, allowing them to avoid normative social influence.

42
Q

SOCIAL SUPPORT

In one of Milgram’s variations with 2/3 teachers dissenting, obedience rate dropped from

A

65% to 10%

43
Q

Is social support dispositional or situational?

A

Situational as it is an external factor that affects the likelihood that someone will obey orders

44
Q

Who proposed locus of control as an explanation of resisting the pressure to conform or obey?

A

Rotter (1966)

45
Q

Define locus of control

A

A person’s belief about the extent to which they can control events in their lives.

46
Q

Explain what is meant by having an internal locus of control

A
  • personal responsibility for actions and life outcomes
  • decide based on own beliefs
  • less concerned with social approval
  • more likely to resist pressure to conform or obey
  • strong personality and more confident
47
Q

Explain what is meant by having an external locus of control

A
  • believe behaviour and outcomes are controlled by external forces like luck or fate
  • do not take personal responsibility for their actions
  • e.g. I did bad on the test bcs the questions were unfair
  • seek approval from others
  • can lack confidence
  • less likely to resist social influence
48
Q

Is locus of control a situational or dispositional explanation for someone’s likelihood to conform or obey?

A

Dispositional as it is focusing on one’s internal characteristics

49
Q

What is meant by minority influence? Through what process?

A

Minority influence is when a smaller group or individual is able to change the view of the majority group into the same opinion as the minority through a process known as conversion

50
Q

What does conversion result in?

A

Conversion results in both the belief and behaviour being privately and publicly accepted as the standpoint is internalised which is the deepest form of conformity.

so basically internalisation

51
Q

Unlike majority influence, does minority influence uphold the status quo?

A

No, as it focuses on change and innovation as the views of a
deviant minority generate conflict with mainstream ideas, values and norms

52
Q

What is meant by social change?

A

Social change is when a society adopts a new belief or way of believing that then becomes widely accepted as the norm

53
Q

3 behavioural traits needed for minority influence to be successful

A
  1. commitment
  2. consistency
  3. flexibility
54
Q

MINORITY INFLUENCE

Explain what is meant by commitment. Provide an example

A

Be prepared to make sacrifices or undertake ‘extreme’ activities - this shows the majority how important the minority think their view is, and may make the majority process the issue more deeply (the** augmentation principle**).

E.g. despite facing opposition, a devoted advocate continues to speak up and fight for their beliefs, encouraging others to follow their lead

55
Q

MINORITY INFLUENCE

Explain what is meant by consistency. Provide an example.

A

Say the same message over and over) - this is more likely to draw the majority’s attention to the issue/problem/belief.

E.g. by consistently presenting well-researched arguments and evidence over time, a persistent minority member gradually gains credibility and influences the majority’s perspective

56
Q

MINORITY INFLUENCE

Explain what is meant by flexibility. Provide an example.

A

Being reasonable and non-dogmatic - this means the majority are more likely to take the group seriously, and not dismiss them. However, a minority that is too flexible and too prepared to compromise can be seen as inconsistent. Therefore the key is to strike a balance between consistency and flexibility.

E.g. recognising the need for compromise, a flexible influencer adjusts their approach and finds common ground, making it easier for others to accept their viewpoint

57
Q

Social influence research helps us to understand how it is possible to change people’s behaviour: for example, understanding how to persuade people to eat more healthily. With reference to this example of social change, explain how psychology might affect the economy.
[4 marks]

A
  • minority influence
  • saves health care resources
  • more people are healthy
  • less strain on the economy
58
Q

Explain how social influence leads to social change.
[6 marks]

A
  • minority influence
  • accepted as the majority
  • informational social influence
  • snowball effect
  • impact of the media
59
Q

What is the snowball effect?

A

The snowball effect in minority influence refers to the gradual accumulation and amplification of support for a minority viewpoint, eventually leading to widespread acceptance and social change. Initially, a small minority holds a different opinion or perspective, but through consistent and persuasive communication, they start gaining the attention and support of some individuals in the majority. As more people begin to adopt this minority viewpoint, the influence grows and gains momentum. This increased visibility and endorsement then attract additional supporters, causing a** cascade effect** where the minority opinion gains more influence, eventually leading to a** shift in societal norms or policies**

60
Q

What is meant by socialcryptoamnesia. Give an example through the CRM.

A

Socialcryptoamnesia refers to the phenomenon where societies forget or fail to acknowledge the struggles, progress, and contributions made by social change movements and marginalised groups over time.

E.g. during the Civil Rights Movement of the 1950s and 1960s, activists fought against racial segregation, discrimination, and for equal rights for African Americans. Their efforts and sacrifices led to significant changes in laws, policies, and social attitudes.

However, over time, socialcryptoamnesia has allowed some of the progress made during the Civil Rights Movement to be forgotten or downplayed. This can be seen in ongoing racial inequalities and injustices that persist today, including systemic racism, police brutality, and disparities in education and employment opportunities.

61
Q

Outline Moscovici (1969) study AIM AND METHOD

A

Moscovici et al (1969):

AIM: To see whether a consistent minority of participants could influence a majority to give an incorrect answer in a colour perception test.

PROCEDURE: He tested 32 groups of six women, 2 of which from each group were confederates. The group were shown 36 blue-coloured slides, which all varied slightly in their intensity. The participants were asked to verbally describe the colour of each slide, with the confederates answering first. The confederates consistently said the slides were green.

62
Q

Outline Moscovici (1969) study FINDINGS AND CONCLUSION

A

FINDINGS: The participants agreed with the minority that the slides were green 8% of the time. 32% conformed to the minority at least once. However, when the confederates answered inconsistently the conformed went down to 1.25%.

CONCLUSION: Minority influence can make the majority conform, however consistency is very important.

63
Q
A
64
Q

consistency can be synchronic or diachronic

A

This consistency might be agreement between people in the minority group ( synchronic consistency – they’re all saying the same thing), and/or consistency over time ( diachronic consistency – they’ve been saying the same thing for some time now).

65
Q

What colour was the lab coat confederate wore in Milgram’s study?

A

Grey

66
Q

Why did the uniform condition change with Milgram?

A

Confederate recieved ‘phone call’ and a member of the public came and gave orders instead

67
Q

What percentage of ppts stopped at 300v (Milgram)

A

12.5%

68
Q

Milgram - how many were glad to have taken part?

A

84%

69
Q

3 proximity conditions and findings

A

Closeness of authority - over phone - 20.5%
Proximity variation - teacher same room as learner - 40%
Touch proximity - force on shock plate - 30%

70
Q

State of ppts bcs of Zimbardo?

A

Extreme stress, 3 ppts had seizures

71
Q

Did prisoners go on a hunger strike with Zimbardo?

A

Yes, so guards forced them to eat and punished them in solitary confinement