Animal Emergencies Flashcards
Why should there be policies and procedures in place in case of an animal emergency?
To ensure the animals’ welfare is met
To ensure customers are happy with the services
To help the business if any legal proceedings take place
To give the staff directions to follow in case of an emergency
What policies and procedures should be in place in case of an animal emergency?
Dealing with injury or death of an animal and how to approach the owner
First aid emergencies and what to do in one
When and how to call a vet for advise on an illness
Dealing with difficult or upset customers face to face or over the phone
What does CPR stand for?
Cardiopulmonary Resuscitation
What percentage of people don’t know how to perform CPR on an animal?
76%
What is the importance of CPR?
Saves lives
Keeps oxygen and blood pumping around the body when performed correctly
How is CPR on an animal performed?
Chest compressions on the left side of the body
Keeping 1/3 of the chest compressed
Perform in two minute cycles when with other people
What must be done in the event of an animal passing?
Establish a cause of death
If unexpected, take the body to the vets for post-mortem
Inform owners before taking to vets
Clean and disinfect accommodation
Inform insurance provider if required
Give two examples of animal emergencies?
Animals fighting
Animals Escaping
What should be done in the event of an animal fighting?
Animals should be separated into household kennels and not meet other dogs and until they have past a behavioural test and met each other on leads comfortably
Separate animals safely
Call vets in the event of an injured animal
Inform the owners
What should be done in the event of an animal escaping?
Secure areas including exterior gates and perimeter
Raise alarm that an animal has escaped to other members of staff
Search for the animal
Contact vets, owner and dog warden
