AMQS Flashcards
What does DASF stand for?
Defence Aviation Safety Framework
What does Defence AA stand for?
Defence Aviation Authority
What does DASC stand for?
Defence Aviation Safety Council
What does DASA stand for?
Defence Aviation Safety Authority
What does DASP stand for?
Defence Aviation Safety Program
What does DASR stand for?
Defence Aviation Safety Regulations
Who is responsible for promulgating regulations?
DFSB
What does QMS stand for?
Quality Management System
Quality Management Systems for organisations such as the ADF and ADF Aviation are based on a series of standards. These standards are known as ___ ______?
ISO 9000
What does CAF stand for?
Chief of Air Force
Who is the CAF also known as?
Defence AA or NMAA
What does NMAA stand for?
National Military Airworthiness Authority
2 types of airworthiness?
Initial and continuing
DASR section relating back to initial Airworthiness - Aircraft design, production and certification?
DASR 21
What does MOE stand for?
Maintenance Organisation Exposition
DASR section relating back to continuing airworthiness - management?
DASR M
DASR section relating back to continuing airworthiness - Requirements for organisation?
DASR 145
DASR section relating back to continuing airworthiness - Licensing?
DASR 66
DASR section relating back to continuing airworthiness - Maintenance training?
DASR 147
What does CAME stand for?
Continuing Airworthiness Management Exposition
Example of quality assurance?
- Trade sup, inspections etc
- Set specs to keep it the same across the board
Examples of quality control?
- Trade person following PUBS / QMS step by step
- Receiving the goods and doing inspections
Are work instructions local?
By themselves YES
In the -2 NO
Definition of hardware?
Part or material that is, or is intended to be a part of, or used in an aircraft
Definition of materials?
Anything used in manufacturing, maintenance, or servicing operations of an aircraft and its components
Definition of components?
Anything that is or can be fitted on the aircraft
What does SOP stand for?
Set of step-by-step instructions
SOP are local instructions - True or false?
True
SOP are required by law - True or false?
True
Difference between standards and specs?
Standards - Way something is made / manufactured
Specs - Way something is required to be performed / made
What is concurrent maintenance?
Many different jobs / techos working on the one aircraft / location at the same time
What is simultaneous maintenance?
A single techo doing many jobs at the one time
How do we reduce maintenance related errors from simultaneous and concurrent maintenance?
Plan additional inspections to detect maintenance induced errors
What does a quality management system allow?
- Aerocapture
- Allows the aircraft to fly
- Safe work culture
Who is in charge of the framework / everything?
CAF
Who directs the initial airworthiness?
Who directs continuing airworthiness?
Us
DASR 145 belong to who?
- Squadrons and below
- ACG MOE
- FEG
Which document details how a squadron is going to comply with DASR?
MOE
What series do training organising use?
- DASR 9000
- Series 200
What are the principles of a QMS?
- Custom focus
- Leadership
- Engagement of people
- Process approach
- Improvement
- Evidence based decision making
- Relationship management
When relating to the ADF who is the ‘Customer’?
Pilot
What does ‘customer focus’ principle create for everyone?
Level of confidence
What is a typical feature of a QMS within aviation?
Customer focus
What is an operational feature of the QMS within aviation?
Involving all employees
Why is it important to gather data on performance measures with respect to a QMS?
In order to know how well an organisation is performing
Another name for PMI?
Metrics
What may be used to understand how and to what degree an organisation is performing / meeting targets overall?
PMI - Metrics
What does PMI stand for?
Performance monitoring indicators
What do quality systems and WHS have in common?
Both have a comprehensive approach to workplace inspections, reporting and incident investigations
Why is it important that manufacturers follow the quality control procedures / standards?
To identify and ensure that the product they are producing has all the essential characteristics stated in the standard, therefore meeting the requirements.
How do manufacturers know that they are making hardware, materials and components to a certain standard?
Follow the quality control standards / procedures
What needs to be strictly adhered to at all times for managing aviation risks?
- Defence Aviation Safety Regulations
- Work Health and Safety Legislation
How do the manufactures apply a quality management principle?
- Follow the quality control standards / procedures
- Doing quality control checks
What is used to verify that we are using the correct part on an aircraft?
- 4 IPB
Why is the part no. of an aircraft component important?
It allows the trade person to identify if the part they are using is the correct part
Are all manufacturers ISO 9000 compliant?
Not all
In the circumstance that a squadron receives a new component - what is required to be completed prior to allowing trade people to use them?
- Quey / Equipo need to be authorised and trained
- Perform a check
- Set aside on the serviceable shelf for trade people to use them if they pass the test
- Trade people are required to do a check of their own prior to installing / fitting parts to the aircraft
- Prevents bogus parts from making it onto the aircraft
Examples of quality documents?
- Work cards
- DASR
- MOE
Why do authorised personnel inspect components?
To ensure that the parts are in a satisfactory condition for use
Does the AFCAMAN meet the 9000 standards?
Yes
The specs are details of the standard? True or False?
True
Standards and specs are found in our maintenance manuals - what do they provide us?
- Doctrine or process
- Description of component / product
Where are the standards and specs found / set out?
PUBs
- 2, - 4, -6 etc
Examples of expositions?
- MOE
- MTOE
- CAME
What is a written instruction used to articulate or explain information to a particular organisation / location / squadron, meanwhile understanding that I am speaking to an AMO?
Local instructions
What is required for an organisation to be classified as a ISO 9000 compliant organisation?
They are required to uphold and follow all 7 principles
Most ADF documentation complies with 9000 standards, true or false?
True
How do product and process specs relate to aviation maintenance quality?
They have a direct affect on the overall outcome
Is DASR ISO 900 complient?
Yes
What does JPO stand for?
Joint program office
What is the overarching term for things like SPO and JPO?
CAMO
What does SPO stand for?
Systems program office
Describe a key component of work instructions
Describe, dictate or or stipulate additional steps that must be followed to correctly perform any specific activity or work
Who makes and approves the workcards?
CAMO (JPO and SPO)
When are work cards used?
Complex work tasks:
- Overhaul (OH)
- Scheduled servicing (R1, R2, etc)
- Modifications (MOD)
- Bay servicing (BS)
What is an AMO?
Squadron
How do worksheets / cards follow the standardised docs / become quality document?
- Added to the AMO
- Approved by DASA
What is another term for the AMO (Squadron) Exposition?
MOE
Which organisational specific quality requirement is a set of step by step instruction to assist in completing a take or using equipment?
SOP - Standard op procedures
What system is used by a maintenance organisation to report work place hazards and incidents?
Safety management system (SMS)
A regulatory requirement is that we need somewhere to report incidents / accidents, true or false?
True
What is the reporting method tool / program that we used for reporting of incidents and accidents?
Sentinel
Why are spot checks conducted?
- To identify defects
- Gauge success
- Identify areas for improvement
What is used to identify defects, faults and areas for improvement in a system or organisation
Periodic compliance audits
In order to identify any casual factors, a systematic quality control procedure of identifying ______, _______, _______, _______, and _____.
- What
- When
- Where
- How
- Why
What do we use to ensure that the system can be resilient to particular errors?
What report is used to identify everything related to what happened and also make sure it does not happen again.
Occorance report
What can be utilised to reduce maintenance related error that arise from people conducting similtanious maintenance?
Plan additional inspections to detect maintenance induced errors
What is the procedure that we develop quality inspection programs?
- Gathering of data in relation maintenance error
- Component equipment failure rates
What procedure is used in order to identify inspection improvements?
All inspectors are to be experienced and trained:
- Education
- Hands on experience
What is a requirement to ensure that all quality inspections are carried out properly?
All inspectors are to be experienced and trained
- Education
- Hands on experience