AMB 1220 Equal Opportunity And Diversity

Question 1

What is CBP’s EEO (Equal Employment Opportunity) Policy?

Answer 1

It is based on merit and potential.

It promotes diversity that employees bring to workplace

Treat all employees, members of the trade and traveling public, and individuals detained for law enforcement purposes with dignity and respect

Question 2

CBP Diversity and Inclusion Programs

Answer 2

Office of DCR (Diversity and Civil Rights) promotes and ensures compliance

Field locations have D&IC (Diversity & Inclusion Committees) to plan activities and events to celebrate specific “days and months”. D&IC usually made up of supervisors and support staff.

Question 3

What are Civil Liberties?

Answer 3

Basic rights and freedoms that are guaranteed by the Bill of Rights and the Constitution, or interpreted over the years by courts and lawmakers

• freedom of speech
• freedom of religion
• right to a fair court trial
• right to be free from unreasonable searches
• right to privacy
• right to own property

Question 4

What is unlawful discrimination?

Answer 4

Unfair or unequal treatment of a person or class of people in comparison to others who are not members of the class under the law, because of the individual’s membership in a protected class

• race
• color
• sex (including pregnancy)
• religion
• national origin
• age (40 or older)
• disability
• reprisal
• genetic information
• sexual orientation
• marital status

Question 5

What is prohibited harassment?

Answer 5

1. Unwelcome/unwanted and repeated offensive conduct that is directed at an individual because of his/her legally protected status
   And
2. Adversely affects the person’s ability to perform his/her assigned duties

May show hostility, aversion, or denigrate or be sexual in nature
Ie. racially derogatory words, phrases, epithets, offensive jokes, slurs, violence, or threats of violence)

Question 6

What are reasonable accommodations: religious and disability?

Answer 6

Religious accommodation = modifications or adjustments to work environment that allows employee to practice his or her religious belief without creating undue hardship on CBP. Religious belief must be sincerely held. Often relate to work schedules, dress and grooming, or religious expression or practice while at work. Submit accommodation to immediate supervisor.

Disability accommodation = an adjustment or alteration that enables a qualified person with a disability to apply for a job, perform job duties, or enjoy the privileges of employment. May include adjustment to how work is done or the process. Examples are making facilities readily accessible and usable, part time/modified work schedule, acquisition or modification of equipment or devices, adjustment or modification of examinations, interpreters. Submit to immediate supervisor then DCO (Diversity and Civil Rights) staff member will coordinate. May require medical professional statements.

Question 7

What is the EEO (Equal Employment Opportunity) Complaint Process?

Answer 7

45 days from the date of the alleged discriminatory event to submit a complaint for the unlawful discrimination

• call EEO
• email EEO
• contact DCR (Diversity and Civil Rights) Officer

Question 8

Reporting Harassment Policy

Answer 8

All employees are obligated to report prohibited harassment by:

• calling JIC (Joint Intake Center)
• telling immediate supervisor
• contact OPR (Office of Professional Responsibility)

Question 9

What is CBP’s diversity commitment?

Answer 9

Two components:

Diversity = ensemble of attributes, abilities, and experiences that each individual contributes to accomplishing the full scope of DHS’ mission

Inclusion = a culture that recognizes, values, and respects each individual and promotes collaboration and fairness to enable all members of the workforce to reach their full potential

Question 10

All employees are given an opportunity to advance based on?

Answer 10

Individual merit and potential

Question 11

CBP promotes what trait that employees bring to the workforce?

Answer 11

Diversity (CBP is committed to creating and maintaining a diverse workforce representative of the US population)

Question 12

CBP policy is to treat all employees and members of the trade and traveling public and detained individuals with what?

Answer 12

Dignity and Respect

Question 13

CBP relies on collateral duty staff members (supervisors, managers, and employees) to form what committee?

Answer 13

D&IC (Diversity & Inclusion Committee)

Question 14

CBP promotes diversity and inclusion in our culture by engaging the workforce in _____, utilizing the _____ and _____?

Answer 14

A variety of cultural programs

D&IC (Diversity & Inclusion Committees)

DCR (Diversity and Civil Rights)

Question 15

Identify the six civil liberties

Answer 15

Freedom of speech
Freedom of religion
Right to a fair trial
Right to be free from unreasonable searches and seizures
Right to privacy
Right to own property

Question 16

Reasonable accommodations are for what two categories?

Answer 16

Religious & Disability

Question 17

An EEO complaint must be filed within _____ days?

Answer 17

45

Question 18

Upon receipt of an informal complaint, the DCR officer will?

Answer 18

Process the claim
Inform you of your rights and responsibilities
Offer parties opportunity to mediate

Question 19

To request EEO mediation contact who?

Answer 19

Local DCR counselor

Question 20

To whom must a person submit a disability accommodation?

Answer 20

Immediate supervisor