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Flight Attendant > Airline Terminology > Flashcards

Airline Terminology Flashcards

0
Q

ABA

A

Able bodied assistant h l F

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1
Q

AAP

A

Aft attendant panel

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2
Q

A/C L (A/C R)

A

Aircraft left (or right). The side of the aircraft when standing in the cabin looking towards the front. The Captain always sits A/C L

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3
Q

ACARS

A

Aircraft Communications Addressing and Reporting System. A digital datalink system for the transmission of messages between the pilots and ground stations via radio or satellite.

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4
Q

ACM

A

Additional crew member

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5
Q

ACP

A

Area call panel

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6
Q

Aft

A

Near, towards or in the rear of the aircraft. On the rear facing side of any fixed object or partition.

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7
Q

AIP

A

Attendant indication panel

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8
Q

Aircraft number

A

An identification number painted on the outside of the aircraft. Also referred to as the ship or tail number. Example: N601NK.

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9
Q

Altitude

A

The distance in feet above Mean Sea Level.

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10
Q

APU

A

Auxiliary Power Unit.

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11
Q

ATC

A

Air Traffic Control. A service operated by a regulated authority to promote the safe, orderly and expeditious flow of air traffic.

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12
Q

Block Time

A

When an A/C parks at the termination of a flight, rubber blocks or “chocks” placed on each side of wheels to keep A/C from rolling. Blocks are removed when the A/C departs on another flight. “Block Time” is that period of time beginning when an A/C first moves from the ramp for the purpose of flight, and ends when the A/C comes to a stop at the ramp at the next point after landing.

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13
Q

Block-to-block time

A

The period of time beginning when the aircraft first moves from the ramp block for purpose of flight, and ending when the aircraft comes to a stop at the ramp at the next point of landing.

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14
Q

BRT

A

Bright

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15
Q

Bulkhead

A

A term used to define any dividing wall or partition in the cabin.

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16
Q

C

A

Celsius

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17
Q

CA or CAPT or Captain

A

Captain. The Pilot In Command (PIC) of an aircraft who is directly responsible for and is the final authority for the operation of that aircraft. (S)he also has authority over and is responsible for the performance of the duties of other crewmembers.

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18
Q

Cabin

A

The interior of an A/C where the passengers are seated.

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19
Q

CASS

A

Cockpit Access Security System.

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20
Q

CAUT

A

Caution

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21
Q

CBA

A

Collective bargaining agreement

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22
Q

Charter flight

A

A plane “rented” by a group for its own use. A charter flight may operate on or off the Spirit system as long as the destination city has approved airport facilities.

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23
Q

Check-in time

A

The time a flight attendant is required to report for flight duty.

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24
Q

Check ride

A

A flight on which the crewmember(s) are being checked on the performance of their duties.

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25
Q

CIDS

A

Cabin Intercommunication Data System.

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26
Q

CLV

A

Crew life vest

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27
Q

CPR

A

Cardiopulmonary Resuscitation

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28
Q

CRM

A

Crew Resource Management. The effective use of all resources; humanware, hardware, and software, to achieve safe, efficient flight operations.

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29
Q

Critical Phase of Flight

A

All ground operations involving taxi, takeoff & landing, and all other flight operations conducted below 10,000 feet, except cruise flight.

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30
Q

CRO

A

Complaint resolution official

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31
Q

CSA

A

Customer service agent

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32
Q

Deadhead

A

Transportation of crewmembers from one point to another to cover a trip or return to home base.

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33
Q

Deicing

A

Procedure which removes frost, ice, slush, or snow from aircraft surfaces. These procedures may utilize fluids, mechanical means, or surface heating to remove icing contaminants.

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34
Q

Demo

A

Safety Demonstration

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35
Q

DH

A

Deadhead. The transportation of a Crewmember to another location to operate a flight, or the return of a Crewmember to their crew base. This is considered time on-duty.

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36
Q

DHS

A

Department of Homeland Security.

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37
Q

Dx

A

Dispatch. The department responsible for dispatching flights, determining suitability of operational facilities, and the safe operation of each flight.

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38
Q

Direct Flight

A

A flight that has one flight number, but with one or more stops.

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39
Q

DOD

A

Department of Defense.

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40
Q

Domicile

A

Also referred to as a base. The city where the crew is based. Crews will originate and terminate flights from that city.

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41
Q

DOT

A

Department of Transportation.

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42
Q

ECAM

A

Electronic Centralized Aircraft Monitoring. A system that monitors the state of critical aircraft systems and provides indications and warnings to the pilots.

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43
Q

ELT

A

Emergency Locator Transmitter.

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44
Q

EMT

A

Emergency Medical Technician

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45
Q

ESS

A

Employee Self Service. HR website located at http://ess.spiritair.com.

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46
Q

ETA

A

Estimated Time of Arrival.

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47
Q

ETD

A

Estimated Time of Departure

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48
Q

Evacuation/EVAC

A

The procedure by which passengers are deplaned in the most quick and orderly manner during an emergency situation.

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49
Q

F

A

Fahrenheit

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50
Q

F/Aor FA

A

Abbreviation for Flight Attendant.

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51
Q

FAA

A

Federal Aviation Administration.

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52
Q

FA Jumpseat

A

The assigned folding seat for a working flight attendant.

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53
Q

FAK

A

First Aid Kit. Located in forward and aft galleys and contains basic medical equipment.

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54
Q

FAM

A

Federal Air Marshal. Or Flight Attendant Manual

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55
Q

FAP

A

Forward Attendant Panel.

56
Q

Ferry Flight

A

A flight set up to operate without revenue passengers. May or may not operate with cabin crewmembers (flight attendants).

57
Q

FFDO

A

Federal Flight Deck Officer. A pilot trained and licensed to command an aircraft while in possession of a firearm.

58
Q

FL

A

Flashlight

59
Q

FAR

A

Federal Aviation Regulation.

60
Q

Flight Crew

A

A pilot assigned to duty in an aircraft during flight time. Flight attendants are not considered flight crew.

61
Q

Flight Time

A

The time between when the aircraft lifts off of the ground on takeoff until it touches down upon landing.

62
Q

Fuselage

A

The aircraft body.

63
Q

FO or F/O

A

First Officer.

64
Q

Flight Attendant

A

A required crewmember responsible for the safety of passengers and for providing excellent customer service. Also referred to as a cabin crewmember.

65
Q

FWD

A

Forward, near, toward or in the front part of the aircraft.

66
Q

GMT

A

Greenwich Mean Time, also known as Zulu Time.

67
Q

GSC

A

Ground Security Coordinator

68
Q

FPG

A

Fire Proof Gloves

69
Q

HDQ

A

Headquarters

70
Q

Headwind

A

Winds that blow against the aircraft inflight, slowing down the speed of the aircraft.

71
Q

Hub

A

An airport where a large percentage of an airline’s flights connect.

72
Q

Half Weight

A

A child between the ages of two (2) and twelve (12).

73
Q

IED

A

Improvised Explosive Device

74
Q

IOE (OE)

A

Operating Experience. Phase in a Flight Attendant’s training on a new aircraft, during which a supervisor, instructor, or other authorized member of inflight management, while flying actual revenue trips.

75
Q

Inboard

A

Near or closest to the center aisle of the aircraft.

76
Q

Hangar

A

A facility used for the upkeep and maintenance of the aircraft.

77
Q

Inop

A

Abbreviation for inoperative.

78
Q

INTPH

A

Interphone. A handset at each cabin crew station allowing for calls between cabin crew and the flight crew.

79
Q

ISC

A

Inflight Security Coordinator. The Captain is always the Inflight Security Coordinator.

80
Q

Infant (Lap)

A

A child less than 24 months of age, not included in the passenger count.

81
Q

JS

A

.Jumpseat

82
Q

L1 (2),(3),(4)

A

Designation for each cabin door on the left side of the aircraft. L1 is the first door on the left side, L2 is the second, etc.

83
Q

Lavatory (Lav)

A

Term used to identify a bathroom on the aircraft.

84
Q

Jetway

A

Enclosed tunnel-like passageway between the A/C and the terminal gate area. The jetway is power driven and controlled by an agent.

85
Q

Leg

A

Any flight segment from one destination point to the next.

86
Q

LEO

A

Law Enforcement Officer.

87
Q

LHS

A

Left hand side.

88
Q

Layover

A

A destination point where the crew spends time on the ground away from their domicile.

89
Q

LRBL

A

Least Risk Bomb Location.

90
Q

LV

A

Life Vest.

91
Q

LSU

A

Lavatory Service Unit.

92
Q

LOA

A

Leave of Absence.

93
Q

MIN

A

Minimum

94
Q

MX or MAINT

A

Abbreviation for Maintenance.

95
Q

MAX

A

Maximum

96
Q

NOI

A

Notice of Investigation.

97
Q

Non-Rev (NR)

A

Abbreviation for non-revenue (non-paying) passenger on a flight.

98
Q

Non-Stop Flight

A

A flight that travels from one city to another with no stops in between.

99
Q

NK/ NKS

A

Spirit Airlines two and three letter identifier.

100
Q

O2

A

Oxygen

101
Q

OAL

A

Other Airline

102
Q

OCC

A

Operation Control Center. The department that crews, schedules, loads and dispatches all of an airlines flights.

103
Q

NTSB

A

National Transportation Safety Board.

104
Q

Operations (OPS)

A

The company office at an airport concerned with the loading and working of the flight.

105
Q

Outboard

A

Near or closer to the outside of the aircraft.

106
Q

OW

A

Overwing

107
Q

OHB

A

Overhead Bin. An enclosed compartment in the cabin located above the passenger seat in which lighter weight carry-on bags can be placed. Each bin is labeled with weight limits.

108
Q

PA

A

Public Address system.

109
Q

PAX

A

Abbreviation for passenger.

110
Q

PETC

A

Pet in Cabin. Indicated on Departure Report.

111
Q

OWE

A

Overwing Exit.

112
Q

PSI

A

Pounds per Square Inch. A Measure of pressure.

113
Q

POC

A

Portable Oxygen Concentrator

114
Q

PIC

A

Pilot in Command. This person has final authority and responsibilityfor the operation and safety of the flight. The Captain is the PIC.

115
Q

PSU

A

Passenger Service Unit.

116
Q

R1 (2),(3),(4)

A

Designation for each cabin door on the right side of the aircraft. R1 is the first door on the right side, R2 is the second, etc.

117
Q

PWR

A

Power.

118
Q

PTT

A

Push to Talk.

119
Q

Ramp

A

The immediate area around the aircraft when it is parked at an airport terminal.

120
Q

RHS

A

Right Hand Side.

121
Q

RON

A

Remain Overnight.

122
Q

SIDA

A

Secure Identification Display Area.

123
Q

SOP

A

Standard operation Procedure

124
Q

Tarmac

A

Paved portion of the secured airport area other than the ramp area, including runways, taxiways and remote areas.

125
Q

RSA

A

Ramp Service Agent

126
Q

SSI

A

Security Sensitive Information

127
Q

SMS

A

Safety Management System

128
Q

Tailwind

A

Winds that blow in the direction of the flight, pushing the aircraft forward and increasing the speed of the aircraft.

129
Q

TSA

A

Transportation Security Administration.

130
Q

TUC

A

Time of Useful Consciousness. Indication of time available for cognitive functions following a decompression.

131
Q

T/O or TO

A

Takeoff

132
Q

Turbulence

A

A term used to describe irregular movement of the aircraft by uncommon changes in the atmospheric air currents.

133
Q

WCHR

A

Wheelchair passenger. Indicated on departure report.

134
Q

UTC

A

Coordinated Universal Time

135
Q

UM

A

Unaccompanied Minor. A child age five to fifteen traveling without a guardian.

136
Q

Wx

A

Weather.

137
Q

XCM

A

Extra Crewmember. Used when describing a jumpseater in the flight deck.

138
Q

XFA

A

Extra Flight Attendant. Used when describing a jumpseater on an extra flight attendant jumpseat.

Flight Attendant (21 decks)

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