Admin Assistant Flashcards
What is the role of a Senior Administrative Assistant?
Overseeing operations of the office | Providing guidance to Juniors | Managing documentation | Problem solving issues that affect operations of the department
What are skills and qualities of a Senior Administrative Assistant?
Motivation - encourage staff | Delegation - allocating fairly | Time management - ensure deadlines are met | Organisational - smooth running department | Communication - clear direction | Supportive - develop skills
What are the differing duties of a Senior and Junior Assistant?
SENIORS take on strategic supervisory role WHEREAS JUNIORS focus on day to day operations | SENIORS delegate tasks WHEREAS JUNIORS complete tasks assigned to them | SENIORS monitor Juniors work WHEREAS JUNIORS update databases and spreadsheets | SENIORS motivate and support junior staff WHEREAS JUNIORS do general admin tasks | SENIORS organise, plan and make decisions WHEREAS JUNIORS enter appointments, manage files and take customer queries | SENIORS set up systems and processes WHEREAS JUNIORS use software to create documents to store information appropriately
