Accolade Flashcards

1
Q

Tell me about yourself?

A

I started off as a graphic designer after studying visual communication in college and decided I want to pursue more…so I ended up getting into Visual/UI design and then after working in that for some time. I started wanting to affect the user experience.
So, I took the jump by enrolling myself in a UX certification Bootcamp. And while I was working on the certificate, I freelanced as a UI/UX designer.

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2
Q

What do you know about Accolade?

A

Its a health benefits platform for employers aimed at improving health outcomes and controlling costs by helping consumers make better, data-driven decisions.

You guys use machine learning, AI, and software applications to help users navigate their health benefits and access care.

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3
Q

Why do you want to work for Accolade?

A

3 things really stood out to me.

  1. merging three apps into one is a rare project to be a part of. It made me feel excited to be able to have an an opportunity to work on that challenge.
  2. The words “design system” popped up a few times, and I’ve been really educating myself on design systems and have studied the design systems of IBM, Shopify, Apple.. to name a few and I would love to help the team to implement what I’ve learned.
  3. I’ve spent most of my career designing interfaces for mobiles apps from food and beverage to social networking apps and I would like to bring my experience into a new industry i have yet worked in.
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4
Q

What is your favorite digital product and why?

A

Right now my favorite digital products are Headspace and Fabulous.

The UI design is light, friendly, and just all around pleasant. Just that first moment you have with the app when you open it. and it shows you an animated illustration that breaths in and out with you.

I’ve always enjoyed creating experiences that surprise and delight, so
My favorite digital product in Fabulous- it’s a daily routine planner. Beautiful animated illustrations. Their interface is easy-to-navigate. It also has a built-in soundtrack, so when you open the app it plays ambient sounds. When I think about user delight, I think about Fabolous because the app is extremely detail-oriented and you can really feel that they thought of everything.

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5
Q

What tools do you use?

A

I use Figma daily for executing designs and prototypes, and for sharing with the team and my clients.
and the supporting roles are played by the usual suspects: Adobe creative suite, Google docs/, Box, Zoom.

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6
Q

How do you work with others?

A

I’ve worked closely with different partner teams, ranging from product managers, engineers, UX researchers, brand and visual designers, and project stakeholders

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7
Q

How do you take feedback?

A

I think its a very crucial part to get alignment and to keep moving forward in the right direction escpially when your working in a collaborative project.

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8
Q

What are your strengths and weaknesses?

A

My strengths are my curiosity, empathy, and organization skills that I believe make me a great designer.
My weaknesses are

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9
Q

Do you have a favorite graphic designer?

A

I really admire Herb Lubalin. The thought of designing typography seems so hard to me. and he designed some of the most memorable and lasting images of expressive typography.His ability to manipulate letterforms and his handling of the positive and negative spaces in typographic design led to the creation of many outstanding layopts and logotypes and letterform. I reall love his Mother & Child logo

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10
Q

How do you collaborate with UX Designer(s) and Developers?

A

A UI Designer should feel comfortable answering this question, mainly because both UX and UI designers are design focused, so quite often they understand each other without much explanation.
When UI designers need to adjust, change, add or remove something provided by UX designer, they should focus their communication on wireframes, UI elements, personas and on how it will affect the entire user journey. UI and UX designers should also test the product and give feedback to the developer during development stages.

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11
Q

How do you implement prototyping in your workflow?

A

Similarly to wireframing, prototyping is, more often than not, provided by the UX designer.
Therefore, any UI designer should be aware of why prototyping takes place, and how to utilize it, in the workflow.
Put simply, prototyping is for design exploration and time saving purposes. To make sure UI designers don’t waste their time designing and redesigning specific user interactions, prototypes are used to create mockups of how design elements will be used.
Prototypes allow UI designers to identify any potential issues that might come in conflict with what the UX designer or architect has intended.

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12
Q

How do you hand-off to developers?

A

Prior to handoff, I would usually consult with a project manager or a developer to find out how they would like to receive the assets and use a handover tool like Zeplin to transfer the assets. Or send them a link to the software I designs on.

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13
Q

Tell me about your project with Chegg.

A
I worked with Chegg as a freelancer for about 3 months. 
My responsibilities was to go through their user research data and design system to create a user flow for their dashboard as well as wireframes and high-fidelity prototype of their class scheduling feature.
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14
Q

Tell me about your project with Terra Kaffe.

A

Goal of the project

Your Role

Your Tasks

I worked with Terra Kaffe for about 5 months. My responsibility was to design wireframes and high-fidelity prototypes of the coffee and machine control screens to help them understand some of the principles that will eventually inform their final design before they go through a round of refinement in visual design.

They wanted me to play around with the kind of interactions users can have with selections types like numbers, languages, times and scales (for example temperature ranges)

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15
Q

Tell me about your project with OYA.

A

2018- 2020

OYA is a consumer facing product startup I worked for 2 years. I worked with a very small team which consisted of a marketing manager, me (ux/ui designer) but mainly I worked on UI, a couple of interns, and working with such a small team it gave me the opportunity to work closely with the CEO and CFO. They were a husband and wife team.

So I joined the team a year after they started developing the app after a friends and family round of investments. The app was designed and developed by the developers they were working with. So the app really reflected that. When I was hired they set me up with a freelance ux researcher to create personas, competitive analysis, and surveys.
And with the results, my job was to create user flows, wireframes, mockups to revamp the UI.

After two years of feeling like the project really wasn’t going anywhere and feeling burnt out from a small startup environment, I decided to leave and educate myself further in UX by getting a certificate while continuing as a freelance designer.

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16
Q

Tell me about your project with Yourder.

A

I first started working in digital products/services back in 2016 at an early stage startup called Yourder. I was part of a small team focused on designing an MVP as well as testing it. It’s a mobile dining application that lets users order food at the table using their phones. I still keep in contact with some of the people I worked with there and we always talk about how it was ahead of its time.

17
Q

What’s the difference between UI and UX design?

A

Simply put, UX design is about designing the whole experience and UI design is about aesthetic experience.

UX designer they’re responsible for the overall experience, understanding the users, contribute solutions that improve the user experience

UI designer are responsible for visually representing those concepts and ideas

18
Q

Why do you enjoy UI design?

A

It’s just really cool to be able to create a clear visual representation of all these concepts and these ideas that need to be visually laid out so a user can see what they need to do

19
Q

Tell me about a recent UI project you worked on?

A

Talking confidently about your portfolio is a vital skill that every UI designer should have. Prior to the interview, you should’ve picked out a specific portfolio project to present to your interviewers—ideally, one that’s relevant to the company or role you’re applying for. Explain your ideation process, and—most crucially—what you learned throughout the project. It’s also an excellent opportunity to highlight your strengths, and how you drew upon them to make the project a success. If you freeze up, just remember the five “W” words: who, what, where, when, and how.

20
Q

What was your design process, and how did you validate your decisions?

A

In answer to the last question, you most likely gave an overview of the project. This time, go into detail about your reasons behind every design decision. Walk your interviewer through your entire decision-making process. Why did you decide to give buttons a certain size, shape, color, placement, and alignment? Nothing should be random or accidental—every design decision should be intentional and based on user testing or research.

21
Q

Can you describe an app that meets your ideal UI design, and why?

A

Here’s where you demonstrate your own design values; and your commitment to usability. When describing the features of your ideal UI design, be sure to continually link back to the user. When talking about colors, sizes, and buttons, showing your future employers that you’re constantly thinking about accessibility and inclusiveness in design will be a huge plus.

22
Q

How do you keep up with design trends?

A

This question might seem more “fun” and lighthearted than the others, but your interviewers really want to see your commitment to making the industry better. Start by taking them through your go-to UI design inspiration websites, such as Dribbble, Behance, or Site Inspire. Talk about some of your favorite UI design Instagram accounts, and name-drop UI designers who you feel are shaping the industry. What UI design blogs do you read to keep your fingers on the pulse? Talking about an interesting design trends article that you read recently will show your future employers that you enjoy learning about your craft both inside and outside of the office.

23
Q

What would you consider a UI design failure on a newly launched product?

A

From prioritizing aesthetics over usability, to overlooking accessibility, there are plenty of examples of bad UI design. Think about an app or web page you recently used that made you think, “I would’ve done this differently.” This question is all about attention to detail; the less obvious the example, the more you’ll demonstrate your ability to spot things that other people might miss.

24
Q

Tell me about a time when there was a failure in the handoff between design and development, and how would you do it differently?

A

Design handoffs are a controversial topic. From afar, they can seem like minefields involving multiple layers and complications, with the added pressure of numerous stakeholders and deadlines thrown into the mix. This question is ultimately showing your interviewees to gauge how you collaborate across teams, and, if it comes to it, how you deal with conflict or tension when working against deadlines. For this question, reflect on how you maintain constant communication with the developers. How do you build empathy between the teams? How do you foster a mutual understanding of the product?

25
Q

How do you advocate for usability in your organization?

A

Usability is generally something that people associate with UX design more than UI design, but UI designers should have just as much commitment to usability as UX designers. Talk about how you advocate for the user in your current role. Do you hold user testing sessions? Have you created user personas? How have you encouraged your company or organization to connect and empathize with the users?

26
Q

How would you approach redesigning our current app or website?

A

While this can be quite an intimidating question, it’s an excellent opportunity to show that you’ve researched the company—and reflected on how you can best add value. In the run-up to your interview, spend some time navigating their website and mobile app (if they have one). Pick out a few areas of improvement, and lay out a plan of how you would go about making the changes. Remember to rationalize every decision, and talk about the company’s audience to show them that you’re really done your homework.

27
Q

Before you start designing, is there any UX information you need to know?

A

Ideally, you would have as much information as possible on the user experience (UX) and user journey a team is aiming to craft. UI Designers certainly benefit from having access to UX plans and seeing the results of usability testing, user research and focus group interviews. But it might be wise to frame this information as good to know, rather than a prerequisite, to emphasize your adaptability.

28
Q

What’s a challenge that you faced as a UI designer?

Any challenges in your UI design process?

Were there challenges in your Teamwork as a UI designer?

A

c

29
Q

What design trend can you not stand and why?

A

c

30
Q

Define design language system (DLS).

A

c

31
Q

How do you implement a design pattern library?

A

c

32
Q

What is the user interface design process?

A

c

33
Q

Tell me about a time when your team had difficulty collaborating.

A

c

34
Q

How do you measure the success of your designs?

A

c

35
Q

How do you deal with pushback with upper management?

A

c