A2: The responsibilities of people who work in health and social care settings

Question 1

Health and safety

Answer 1

• Keep everyone safe by reducing risks of harm, injury, or illness.
• Ensure the environment is safe and suitable.
• Train and equip staff to work safely.
• Staff must follow health and safety rules, like proper disposal of hazardous substances.

Question 2

Equality and diversity

Answer 2

• Treat everyone in protected groups fairly and equally.
• Support and include them without discrimination.
• Ensure they feel respected and valued.

Question 3

Medication

Answer 3

This policy explains who can assist with medication, what kind of help they can provide, and when they can do so.
• Healthcare professionals, especially nurses, follow the “five rights” of medication safety:
1. The right patient
2. The right drug
3. The right time
4. The right dose
5. The right route (how it’s given)

Question 4

Safeguarding

Answer 4

• Safeguarding means protecting people’s health, wellbeing, and rights so they can live safely, free from harm, abuse, or neglect.
• It’s the responsibility of all staff in health and social care.
• Professionals must legally report any safeguarding concerns.

Question 5

Disclosing and barring service (DBS) referral

Answer 5

• A DBS check is used by employers to review your criminal record and decide if you’re suitable for the job, especially if it involves working with children or vulnerable adults.
• Managers are responsible for making sure all staff or new hires have the right DBS check.

Question 6

Complaints

Answer 6

• Care providers must have a system in place to identify, manage, and respond to complaints and feedback effectively.

Question 7

Prescribing medication

Answer 7

Traditionally a doctor role but some other professionals can undergo training to do so such as nurses, dentists, chiropodists, physiotherapists

Question 8

Surgery

Answer 8

Surgery aids the recovery of an individual’s from an illness or physical disorder many professionals will support individuals to ensure full recovery

Question 9

Radiotherapy

Answer 9

A treatment which uses high energy radiation. Radiotherapist and nurses plan treatment and GP’s support the individual with the procedure and follow up treatment.

Question 10

Organ transplant

Answer 10

The purpose of a transplant is to place the patients damaged or absent organ by moving a body part from one persons body to another. Highly skilled surgeon carry out the transplant, also specialist nurses, physiotherapist, occupational therapist, counsellors and social workers.

Question 11

Support for lifestyle changes

Answer 11

Counselling and self help groups may be crucial in implementing and sustaining lifestyle changes for individuals in order to improve their health.

Question 12

Accessing support from specialist agencies

Answer 12

Many agencies support and promote the health and wellbeing of service users, especially with specific illnesses and disorders.

Question 13

What is rehabilitation?

Answer 13

It is care that can help you get back, keep, or improve abilities you need for daily life - physical, mental or cognitive

Question 14

What is the purpose of rehabilitation?

Answer 14

To live as far as possible and independent lifestyle.

Question 15

Which professional work with rehabilitation?

Answer 15

Physiotherapist, occupational therapist, counsellors.

Question 16

Mobility aids

Answer 16

-Wheelchair
-Walking frame
-Crutches
-Mobility scooter
-Stair lift

Question 17

Appliances that support daily living activities

Answer 17

-Kettle tipper
-Reaching aids
-Adaptive clothing
-Jar openers

Question 18

Technology and other resources that support educational achievement

Answer 18

• Provide adapted computers, enlarged text, and exam papers for visually impaired or blind individuals.
• Make signers and communicators available for people with hearing impairments or those who are profoundly deaf.
• Ensure all learning spaces are wheelchair accessible.
• Allow extra time in exams for learners with dyslexia or slower processing speeds.
• Permit the use of word processors in exams for those who struggle with writing.
• Offer coloured overlays or different coloured paper for individuals with dyslexia.

Question 19

Religious needs

Answer 19

• Muslims and Hindus typically prefer washing with running water rather than taking a bath.
• Muslims and Hindus often prefer using a bidet instead of toilet paper.
• Sikhs and Rastafarians usually do not cut their hair.
• Hindus and Muslims may strongly prefer to be supported by someone of the same gender.

Question 20

Religious diet

Answer 20

→ Vegetarians do not eat fish, meat or meat-based products - this could include jelly → Vegans do not eat meat or any animal-related products, including eggs, cheese,
cow’s or goat’s milk
→ Muslim and Jewish people do not eat pork and they require their meat to be killed and prepared for consumption in a particular way, Muslims eat halal products and Jews kosher foods.
→ Hindus and Sikhs do not eat beef
→ People with coeliac disease require a gluten-free diet
→ Other people have specific allergic reactions to particular foods. Nuts, strawberries,
dairy products and shellfish are very common.

Question 21

What can acre setting provide for religious and cultural needs?

Answer 21

• Provide facilities for prayer
• Celebrate all religious celebrations
e.g. Christmas, Eid, Diwali, Easter,
Holi
• Provide information in various
language