A-level Business Studies Lesson 38 (3.6.4)

Question 1

Motivation

Answer 1

The desire and energy to be continually interested and committed to a job, role or subject, or to make an effort to attain a particular goal.

Question 2

Employee engagement

Answer 2

Feeling positively about doing a good job, thinking hard about the job and how to do it better, and actively taking opportunities to discuss work-related improvements with others at work.

Question 3

Motivation theory

Answer 3

The study of factors that influence the behaviour of people in the workplace.

Question 4

Piece-rate system (or
piecework)

Answer 4

Payment based on the number of items each worker produces.

Question 5

Commission

Answer 5

A sum of money paid to an employee upon completion of a task, usually selling a certain amount of goods or services; commission may be paid as a percentage of sales made or as a flat rate based on sales volume.

Question 6

Salary schemes

Answer 6

A basic rate payment system where employees are paid an annual salary.

Question 7

Performance-related pay
(PRP)

Answer 7

Systems that reward individual employees based on an assessment of their individual performance and usually measured against pre-agreed objectives; this generally takes the form of a bonus or increase in salary awarded for above average performance.

Question 8

Job enlargement

Answer 8

Job enlargement means increasing the scope of a job, either by job rotation or job enrichment.

Question 9

Job enrichment

Answer 9

Job enrichment is a means of giving employees greater responsibility and offering them challenges that allow them to utilise their skills fully.

Question 10

Job rotation

Answer 10

Job rotation is a systematic program of switching jobs to provide greater variety. Essentially, it gives workers more varied work but at a similar level of challenge.

Question 11

Empowerment

Answer 11

Giving employees the means by which they can exercise power over their working lives.