A-level Business Studies Lesson 35 (3.6.1)

Question 1

Human resources (HR)

Answer 1

In its simplest form, this term is used to describe an organisation’s employees; more. Usually it describes the department or function within an organisation that is focused on activities related to employees.

Question 2

Human resource
management (HRM)

Answer 2

The management of People at Work in order to assist the organisation in achieving its objectives. It includes conducting job analysis, recruiting the right people for the job, induction and training, managing wages and salaries, providing benefits and incentives, evaluating performance, resolving disputes and communicating with employees at all levels.

Question 3

Hard HRM strategy

Answer 3

This strategy treats employees as a resource, to be monitored and used in an efficient manner in order to achieve the strategic objectives of the organisation.

Question 4

Soft HRM strategy

Answer 4

This strategy views employees as valuable assets, a major source of competitive advantage and a vital importance in achieving strategic objectives.