9.1 General - General

Question 1

where is the term human factors best known?

Answer 1

aircraft cockpit design and crew resource management

Question 2

how come human factors has only recently been recognised in aircraft maintenance?

Answer 2

due to several major aircraft accidents in the 80s and 90s.

Question 3

what is the definition of human factors? (simplified)

Answer 3

fitting the person to the job and the job to the person

Question 4

why is a knowledge of human factors important for aircraft maintenance staff?

Answer 4

because it has a significant impact on maintaining the safety standards expected of an aircraft maintenance engineer

Question 5

in 1940, what percentage of all aircraft incidents were attributed to human error?

Answer 5

70%

Question 6

in 1986, what was the reason behind 33% of incidents?

Answer 6

pilot deviated from basic operational procedures

Question 7

what was the percentage of incidents as a result of maintenance and inspection deficiencies?

Answer 7

12%

Question 8

what are the 10 human factor disciplines?

Answer 8

Clinical psychology
experimental psychology
anthropometrics
computer science
cognitive science
safety engineering
medical science
organisation psychology
education psychology
industrial engineering

Question 9

what is clinical psychology?

Answer 9

study and application for the purpose of understanding, preventing and relieving psychologically-based distress or dysfunction

focuses on mental well-being,
deal with stress, coping mechanisms

Question 10

what is experimental psychology?

Answer 10

study of behavioural processes, in a laboratory environment.

learning, sensation, perception, human performance, motivation, memory, language, thinking and communication,

physiological, eating, reading, problem solving

Question 11

what is anthropometrics?

Answer 11

study of the dimensions and abilities of the human body.

Question 12

what is computer science?

Answer 12

study of theoretical foundations of information and computation and of practical techniques for their implementation and application in computer systems

Question 13

what is cognitive sciences?

Answer 13

scientific study of minds as information processors.

Question 14

what is safety engineering?

Answer 14

assures that a life-critical system behaves as needed even when the component fails.

take early design, anaylse for faults and propose safety requirements up front to make changes to the system

Question 15

what is medical science?

Answer 15

variety of healthcare practises evolved to maintain and restore health by prevention and treatment of illnesses

Question 16

what is organisation psychology?

Answer 16

relations between people and work.

organisational structure, change, productivity, training and development of personnel

Question 17

what is educational psychology?

Answer 17

study how people learn and design methods and materials used to educate people

Question 18

what is industrial engineering?

Answer 18

an organised approach to the study of work.

work environment, standards and targets