901 part 4 Flashcards

1
Q

A user wants pages 1-5 separated from 6-8 when they are retrieved from the printer. Which of the
following settings would the user change in the print job to ensure the pages are separated?
A. Duplex
B. Collate
C. Orientation
D. Quality

A

B. Collate

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2
Q

A video projector shows the image from a laptop, but everything is colored blue. Which of the
following is the MOST likely the cause?

A. Dead pixels
B. Video resolution
C. Failing lamp
D. VGA connection

A

D. VGA connection

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3
Q

A new company is thinking of upgrading its media workstation in the conference room. The computer will be predominantly used for graphically intensive presentations, slideshows, and video gaming tournaments. Which of the following BEST satisfies the needs of the company?
A. High-end video, high-end audio, multicore processor
B. Minimum RAM required, network connectivity, high-end cooling
C. Media streaming, file sharing, gigabit NIC, dual monitors, TV tuner
D. Network connectivity, TV tuner, surround sound audio, dual monitors

A

A. Hight-end video, high-end audio, multicore processor

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4
Q
Which of the following would likely be the MOST cost-effective media to use for storing 8GB of
data?
A. DVD RW
B. CD-ROM
C. Tape backup
D. DVD+R DL
A

D. DVD+R DL

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5
Q

Which of the following is an advantage of using static IP addresses for a business?

A. High availability
B. Simplifies IP management
C. Lower security risk
D. Scalability for upgrades

A

A. high availability

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6
Q
Which of the following is an advantage of UDP over TCP?
A. It is connection based.
B. It uses flow control.
C. It transfers packets faster.
D. It uses connection handshakes.
A

C. It transfers packets faster.

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7
Q

A technician has just installed a wireless access point in a customer’s home office. While testing the network and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites sometimes do not load. Which of the following should the
technician do FIRST?
A. Re-enable the broadcasting of the access point’s SSID so it is visible to mobile devices.
B. Use a WiFi analyzer to ensure neighboring networksare not using the same channel.
C. Reconfigure network devices to use static IPs instead of DHCP-assigned addresses.
D. Change the signal encryption from WPA2 to WEP to ease transmission overhead.

A

B. Use a WiFi analyzer to ensure neighboring networks are not using the same channel

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8
Q

Which of the following features is an advantage of a switch over a hub?

A. A switch routes packets instead of frames to different networks.
B. A switch divides bandwidth among connected devices.
C. A switch broadcasts the data frames to every connected device.
D. A switch sends data frames to the correct connected device.

A

D. A switch sends data frames to the correct connected device.

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9
Q

Which of the following is used to facilitate communications with a user’s smartphone in order to
make purchases and payments by proximity?
A. Bluetooth
B. IR
C. NFC
D. WPS

A

C. NFC

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10
Q
A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?
A. Fast Boot
B. UEFI Admin Password
C. Secure Boot
D. Legacy Boot
A

C. Secure boot

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11
Q

Which of the following connectors can be used for video, audio, and storage devices?

A. DVI
B. DisplayPort
C. HDMI
D. Thunderbolt

A

D. Thunderbolt

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12
Q
A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?
A. Orientation
B. Duplex
C. Collate
D. Quality
A

B. Duplex

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13
Q
Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?
A. Proxy
B. Switch
C. Firewall
D. Router
A

C. Firewall

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14
Q

An IT manager needs to install a large display in a front office area with a lot of natural light. Which of the following display technologies will BEST satisfy the requirements of the design plan?

A. CRT
B. CCFL LCD
C. IPS LCD
D. LED LCD

A

D. LED LCD

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15
Q
An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?
A. Docking station
B. Set-top box
C. KVM switch
D. USB hub
A

A. Docking station

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16
Q
A technician is installing a network-enabled security system that features IP-based cameras. To access the system remotely, which of the following capabilities is MOST likely to require configuration?
A. VPN passthrough
B. QoS
C. Static IPs
D. Port forwarding
A

D. Port forwarding

17
Q
Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?
A. Fitness monitor
B. e-Reader
C. Smartwatch
D. Smartphone
A

A. Fitness monitor

18
Q

A user has received an error message when connecting to the wireless network. The error indicates the IP address being used by the user’s system is already in use. A DHCP server is used on the network. After having the user disconnect from the wireless network, the technician is still able to ping the user’s IP address. Which of the following is MOST likely the cause?
A. The user has a statically assigned IP address in the DHCP server scope.
B. The system’s local firewall is blocking SYN/ACK traffic from the DHCP server.
C. The DHCP server’s scope has been exhausted and no additional IP addresses are available.
D. The user is also connected to the wired network with a LAN cable.

A

A. The user has a statically assigned IP address in the DHCP server scope.

19
Q

After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?
A. Install the correct drivers on the server.
B. Delete and reconnect to the print queue on the client machine.
C. Restart the print queues on the print server.
D. Reinstall the printer drivers on the client desktops.

A

A. Install the correct driver on the server.

20
Q
The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?
A. VNC
B. Port forwarding
C. Port triggering
D. VPN
A

D. VPN

21
Q
A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?
A. Touchpad settings
B. Screen calibration
C. Incompatible software
D. Unsigned hardware
A

A. Touchpad settings

22
Q
A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct machine, which of the following MUST the technician do on the router to accommodate this?
A. Port forwarding
B. Port redundancy
C. Port triggering
D. Port selection
A

A. Port forwarding

23
Q
Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?
A. SNMP
B. NNTP
C. DHCP
D. WLAN
A

C. DHCP

24
Q
A server has been configured behind a firewall and a website has been deployed, but customers are unable to access the website. Which of the following should the technician do to ensure the customers can access the site?
A. Place server in DMZ.
B. Change DHCP settings.
C. Enable port forwarding.
D. Adjust QoS settings.
A

C. Enable port forwarding

25
Q
A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and whenever one specific user comes online and begins streaming media, browsing slows down for the other users. Which of the following settings can the technician adjust so the experience is universal for all users?
A. DSL
B. QoS
C. VNC
D. WAN
A

B. QoS

26
Q
A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?
A. Install firmware updates
B. Run Windows updates
C. Perform RPM updates
D. Use apt-get for updates
A

A. Install firmware updates

27
Q

A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network resources without any additional configuration. Which of the following should the technician do to meet the requirements?
A. Configure the router for DHCP.
B. Configure the router for NAT.
C. Configure the router for port forwarding.
D. Configure the router for QoS.

A

A. Configure the router DHCP

28
Q

A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?

A. Reset printer IP address.
B. Change color toner cartridge.
C. Check grayscale setting.
D. Reinstall printer driver.

A

C. Check grayscale getting.

29
Q
Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral devices on an Apple computer?
A. HDMI Video
B. Lightning
C. USB 2.0
D. Thunderbolt
A

D. Thunderbolt

30
Q
Which of the following are the BEST features to include in a Home Theater PC? (Select TWO).
A. Liquid Cooling
B. VGA Output
C. Dual Monitors
D. Digital Audio
E. HDMI Output
F. NFC Capability
A

D. digital audio

E. HDMI output

31
Q

A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user’s machine. Which of the following is MOST likely the cause?
A. Incoming connections on port 445 are blocked.
B. Outgoing connections on port 443 are blocked.
C. Incoming connections on port 143 are blocked.
D. Outgoing connections on port 80 are blocked.
E. Outgoing connections on port 21 are blocked.

A

E. Outgoing connection on port 21 are blocked.

32
Q
A user is reporting that a desktop computer with a RAID 1 array is running slowly. Upon performing a reboot, the technician sees S.M.A.R.T. errors during boot up. Which of the following tools would the technician use FIRST to troubleshoot the errors?
A. diskpart
B. chkdsk
C. format
D. clean
A

B. chkdsk

33
Q
A technician is setting up a printer in a training room. The trainer needs to be able to print multiple copies of the training documentation for the classes. Which of the following should the technician configure on the printer to facilitate this?
A. Scanning
B. Collating
C. Faxing
D. Duplexing
A

B. collating

34
Q
A technician has been tasked with setting up email on a user’s phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?
A. 80
B. 110
C. 143
D. 443
A

C. 143