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comptia a+ > 901 part 2 > Flashcards

901 part 2 Flashcards

1
Q 
Which of the following is a public IP address?
A. 10.45.xxx.xxx
B. 169.254.xxx.xxx
C. 173.16.xxx.xxx
D. 192.168.xxx.xxx
A

c. 173.16.xxx.xxx

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2
Q

A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the
following wiring connectors should the technician use when terminating the cable?
A. BNC
B. RJ-12
C. RJ-45
D. ST
E. F-connector

A

c. RJ-45

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3
Q 
Which of the following BEST describes the reason a network administrator would task a technician
with replacing a hub with a switch?
A. The hub did not provide PoE
B. The hub had too many collisions
C. The hub was out of ports
D. The hub had a bad port
A

b. the hub had too many collisions

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4
Q

There are 20 laptops in a room and they all need to connect wirelessly to the network. Which of
the following would be the BEST device to use?
A. Switch
B. Router
C. Access point
D. Hub

A

C. Access point

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5
Q

A user wants to quickly share pictures between mobile devices. The devices will be in close
proximity so the necessity of a third party service and/or another networking device is not required.
Which of the following is the BEST option for this scenario?
A. NFC
B. USB
C. IR
D. WiFi

A

A. NFC

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6
Q

Which of the following would need to be enabled on a mobile phone to share its Internet
connection with multiple devices simultaneously?
A. NFC
B. Bluetooth
C. Hotspot
D. Tethering

A

C. Hotspot

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7
Q

Android smartphones are typically different from other smartphone devices in that:
A. Android devices use apps that are more secure than other devices.
B. Android devices use open source operating systems.
C. Android devices can only operate with a proprietary operating system.
D. Android devices can receive apps from different sources.

A

B. Android devices use open source operating systems

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8
Q

Recently a company updated their network infrastructure. A user reports that a laptop is
experiencing slower network speeds since the update. Which of the following would the technician
replace, rather than purchase a new device?
A. Wireless NIC
B. CPU
C. RAM
D. Hard drive

A

A. Wireless NIC

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9
Q 
Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed
in order to install the software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
A

C. USB optical drive

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10
Q 
Wearable fitness tracking devices use which of the following technologies to determine user
activity levels?
A. Digitizer
B. Gyroscope
C. Accelerometer
D. Inverter
A

C. Accelerometer

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11
Q

A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly.
Which of the following components of the laptop should be verified FIRST to ensure power
compatibility before traveling?
A. Wall adapter
B. Battery
C. Power supply
D. Digitizer

A

A. Wall adapter

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12
Q

A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter
would like it to show exactly what the laptop screen is showing. Which of the following would be
the QUICKEST way to accomplish this?
A. Look for the setting in control panel
B. Toggle the dual display function key
C. Change the screen orientation
D. Reboot the laptop

A

B. Toggle the dual display function key

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13
Q

A laptop has a network port that is not working consistently and wireless is out of range. Which of
the following would the technician do to quickly get the laptop back on the wired network?
A. Use a USB to RJ-45 dongle
B. Enable Bluetooth
C. Enable NIC teaming
D. Replace the motherboard

A

A. Use a USB to RJ-45 dongle

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14
Q 
A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?
A. IPS
B. OLED
C. LCD
D. DisplayPort
A

b. OLED

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15
Q 
Which of the following components is responsible for converting light into digital information?
A. Microphone
B. Digitizer
C. Inverter
D. Webcam
A

D. Webcam

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16
Q 
A customer brings a laptop in for repair, because the screen image is upside down. Which of the
following is the BEST solution?
A. Change the screen orientation
B. Replace the video card
C. Connect an external monitor
D. Update the video card drivers
A

A. Change the screen orientation

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17
Q

A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the
following connection types would satisfy the user’s requirements?
A. MicroUSB
B. Molex
C. MiniUSB
D. Lightning

A

D. Lightning

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18
Q

A user reports that the cursor jumps to random screen locations when typing on a laptop
computer. Which of the following devices is MOST likely causing this?
A. The touchpad
B. The mouse wheel
C. The multimedia keys
D. The digitizer

A

A. the touchpad

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19
Q

A user has requested a device that could be used for web-conferences while away from work. The
device will mainly be used for emailing, document reviewing, and phone calls. Which of the
following mobile devices would a technician MOST likely recommend?
A. Tablet
B. Smart camera
C. Phablet
D. Web camera

A

C. Phablet

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20
Q

A customer struggles with the small print of most smartphones. The customer still likes the idea of
using a smartphone for phone calls and work. Which of the following devices should the technician
recommend to the customer?

A. A tablet
B. An e-Reader
C. A phablet
D. A smart watch

A

C. A phablet

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21
Q

A user has downloaded an image file and needs to install an application from the image. When
trying to execute or open the file, an error is displayed. Which of the following should the user
perform?
A. Download a different file from the website
B. Rename the extension of the file to a known extension
C. Verify the MD5 hash of the downloaded file
D. Mount the file as an emulated DVD

A

D. Mount the file as an emulated DVD

22
Q

A customer asks a technician for a device that has the capability to easily connect a laptop to an
external monitor, keyboard, mouse, and charge the battery. Which of the following devices should
the technician recommend to the customer?
A. Lightning
B. KVM switch
C. USB 3.0
D. Docking station

A

D. Docking Station

23
Q

A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?
A. Re-solder the network connector
B. Replace the Ethernet daughter board
C. Update the Ethernet driver
D. Enable wireless and connect to the WAP

A

D. Enable wireless and connect to the WAP

24
Q

When a technician is planning to replace a laptop hard drive, the technician will need to:
A. select a drive that is the correct form factor.
B. choose the correct drive cache size for the laptop.
C. also upgrade the memory.
D. verify voltage requirements.

A

A. select a drive that is the correct form factor

25
Q

A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting.
Which of the following display components is defective?
A. Backlight
B. Digitizer
C. Inverter
D. Polarizer

A

A. Backlight

26
Q

A network technician has been tasked with deploying new VoIP phones on a network. When the
technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on.
When the technician plugs the Ethernet cable directly into the computer, the computer is able to
access the network. Which of the following is the MOST likely cause of this issue?
A. The network switch does not support PoE
B. The technician is connecting the phone to the wrong type of port
C. The firewall on the network is blocking access to the DHCP server
D. The Ethernet cable is the wrong type

A

A. The network switch does not support PoE

27
Q

A technician cannot communicate with one particular IP address and needs to narrow down where
the traffic is stopping. Which of the following commands would be used to determine this?
A. nslookup
B. ipconfig
C. nbtstat
D. ping
E. tracert

A

E. tracert

28
Q

A user reports that a workstation fails to complete boot up and repeats a series of two beeps over
and over. The user states that the workstation had been displaying BSOD errors after running
multiple applications. Which of the following is the MOST likely cause?
A. Video adapter failure
B. Memory failure
C. Power supply failure
D. CPU failure

A

B. Memory failure

29
Q

A technician is troubleshooting a desktop that is having intermittent issues with locking up and
system errors. The technician suspects that the problem might be that not enough power is getting
to the motherboard. Which of the following tools would a technician use to determine if the
hypothesis is correct?
A. POST card
B. Loopback plug
C. Multimeter
D. Cable tester

A

c. Multimeter

30
Q

A user is notified of file system errors on an external hard drive. Which of the following tools can
be used to repair common errors on the drive?
A. chkdsk
B. diskpart
C. format
D. sfc

A

A. chkdsk

31
Q

A technician has upgraded the BIOS of a system that is running with multiple hard drives.
Afterward, the system will not boot and displays an error message “Operating system not found”.
Which of the following is the FIRST thing the technician should inspect?
A. The hard drive type settings in the BIOS
B. The power supply connections to the hard drives
C. The boot sequence settings in the BIOS
D. The motherboard SATA connectors

A

C. The boot sequence setting in the BIOS

32
Q

An office printer that was working earlier in the day is no longer printing any documents. Preexisting
workstations are manually configured to print to the printer directly over the network. A
technician has started to troubleshoot the problem and determines that the printer can still be seen
in the network directory. The technician has also verified that the printer can print self-diagnostic
pages successfully. Which of the following is the MOST likely cause of the problem?
A. The printer’s IP address has changed.
B. The network print spooler service has been restarted.
C. “Perform Printer Maintenance” message is displayed on the printer’s LCD panel.
D. Two or more users sent print jobs simultaneously, causing a print collision.

A

A. The Printer’s IP address has changed

33
Q

A technician receives a call that a client’s PC is not booting after a recent test of the building’s
back-up generators. When the technician arrives, it is discovered that, once powered on, there is
no output display or POST beep codes. Furthermore, after 15 seconds, the system’s fans begin
running much louder and faster. Which of the following is the MOST likely issue?
A. The motherboard was damaged by the power test.
B. The PC’s RAM was affected by ESD.
C. The power supply was damaged and is nonfunctional.
D. The hard drive was erased due to the power test.

A

A. The motherboard was damaged by the power test.

34
Q

A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The technician sees
that the monitor has two types of inputs, VGA is currently in use, and the HDMI cable is not. The
technician powers down the system and switches from using the VGA cable to the HDMI cable
and the issue is resolved. Which of the following was MOST likely the issue?
A. One of the pins on the VGA cable was damaged.
B. The monitor did not natively support VGA input.
C. The PC was originally configured to output to HDMI.
D. The video card drivers were out of date.

A

A. One of the pins on the VGA cable was damaged

35
Q

A client has an issue with large files taking a long time to open or save. As time goes by, the issue
worsens. The client has hundreds of GBs of files that are still in the process of backing up. The
technician has verified that the hard drive is healthy and there are no signs of failure. Which of the
following troubleshooting steps should the technician perform NEXT?
A. Install the latest drivers from the hardware vendor.
B. Perform a scan of the drive for file fragmentation.
C. Run chkdsk on the workstation’s hard drive.
D. Reformat the drive and reinstall the OS.

A

B. Perform a scan of the drive for file fragmentation

36
Q

A client, Ann, is having issues with a PC shutting down. There are no error messages displayed
before the system powers off. Ann reports that this started after she installed and began using
CAD software. The hard drive, video card, and RAM all meet the software requirements and have
passed diagnostics. Which of the following is MOST likely the issue?
A. The video card has 3D acceleration disabled.
B. The hard drive is IDE instead of SATA.
C. The hard drive needs to be repartitioned.
D. The PSU is underpowered for the system.

A

D. The PSU is underpowered for the system.

37
Q

A printer on the second floor is not printing for anyone. However, the printer has power and
displays ready on the LCD display. There is paper in the trays and the toner was recently
changed. The system administrator goes to the location with a laptop and tests the network port
and is able to connect. Jobs are being queued on the local machines. Which of the following
should the system administrator do to get the printer functioning again?
A. Move the printer to a known good port and connect to the network
B. Replace the network cable to the printer
C. Verify the server’s print spooler service is running
D. Attach the printer directly to the laptop and print a test page

A

C. Verify the server’s print spooler service is running

38
Q

The OSD of a monitor indicates the proper video source is selected, but no image is displayed.
Which of the following issues are the MOST likely reasons? (Select TWO).
A. The source cable is disconnected
B. The monitor’s brightness is set too low
C. The backlighting of the monitor is faulty
D. The monitor’s contrast is set too high
E. No device is sending source video

A

A. The source cable is disconnected

E.No device is sending source video

39
Q

The loud clicking noise coming from a faulty hard drive is MOST likely created by:
A. the coil reversing polarity in an endless loop.
B. one or more bad spindle motor bearings.
C. repeated motion of the read/write head armature parallel to the platter.
D. the solid state read/write head scratching the platter surface.

A

C. repeated motion of the read/write head armature parallel to the platter

40
Q

A workstation has a network link light, but it cannot access internal network resources. Which of
the following is the MOST likely cause of the issue?
A. Slow transfer speeds
B. IP address conflict
C. Incorrect gateway
D. Packet collisions

A

B. IP address conflict

41
Q

Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to
support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the
technician should perform?
A. Remove the laptop bezel
B. Document and label each cable and screw location
C. Organize the replacement parts
D. Refer to the manufacturer’s documentation

A

D. Refer to the manufacturer’s documentation

42
Q

A user has reported that the company notebook is performing some random mouse actions
requiring the user to make a lot of typing corrections. How can the technician solve the issue for
the user?

A. Adjust the mouse settings so the mouse moves slower
B. Reverse the buttons on the mouse pad
C. Adjust the mouse settings so the mouse moves faster
D. Use the function keys to disable the mouse pad

A

D. Use the function keys to disable the mouse pad

43
Q

A network printer is online and ready. The accounting group is unable to print to this network
printer, but other departments can. Which of the following would the technician use to resolve the
problem?
A. Replace the printer’s network cable
B. Modify the security setting of the print spooler
C. Restart the TCP/IP print spooler service
D. Use the manufacturer’s maintenance kit

A

B. Modify the security setting of the print spooler

44
Q 
A customer has left a computer monitor on over the weekend and now notices slight discoloration
of the screen. This is an example of:
A. a failing backlight.
B. burn in.
C. a bad inverter.
D. dead pixels.
E. EMI.
A

B. burn in

45
Q 
A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?
A. Weak RF signals
B. Out of date Ethernet driver
C. Enabled MAC filtering
D. Duplicate IP addresses
A

A. Weak RF signal

46
Q

After receiving a call from an executive, a technician walks into a meeting room to find that the
projector is not showing the screen of the executive’s laptop. The projector shows a message that
reads “No video signal”. Which of the following is the FIRST thing that the technician should do?
A. Adjust the laptop’s screen brightness
B. Replace the projector’s bulb
C. Verify the VGA cable is connected
D. Ensure secondary display is enabled

A

C.Verify the VGA cable is connected

47
Q 
A user states there are multiple small black dots on an LCD screen. Which of the following should
be done to resolve the issue?
A. Replace monitor.
B. Replace video card.
C. Replace video cable.
D. Replace power supply.
A

A. Replace monitor

48
Q

A client’s computer is not connecting to a website. Which of the following commands will allow the
technician to view the route/number of hops between the host and remote systems?
A. nbtstat
B. tracert
C. nslookup
D. netstat

A

B. tracert

49
Q

A user is trying to use an external hard drive with an incompatible file system. Which of the
following tools will allow the user to change the file system on the hard drive?
A. format
B. defrag
C. bootrec
D. chkdsk

A

A. Format

50
Q

A brownout has occurred within a building. A technician is repairing a workstation which has a
power light, but is not displaying anything on the screen and is not making any sounds during boot
up. Which of the following should be used to further troubleshoot the workstation?
A. Loop back plug
B. POST card
C. Power supply tester
D. Multimeter

A

B. POST card

comptia a+ (5 decks)

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