9 information technology Flashcards
EDI
electronic data interchange
electronically links two computers frim different companies
send documents to each other without human intervention
supplier and retailer automatically reorder stock
sends invoices
EDI adv
no paper environmentally driendly less employees needed wages bill decreases no time delay stock wont run out inviices oayment quicker minimum errors
EDI dis
cost
suitabikity latge volumes
compatibility
industrial relations
video conferencing
virtuak face to face meeting different locations see and hear electronic device internet webcam software skype
video conferencing adv
less travel saves time saves money increases profit easy to organise environmentally friendly see facial reactions
video conferencing dis
cost
technical problems
time zones
personal interaction
WWW
world wide web
collection of info that you can access on your computer or phone with the internet
businesses have their own sites
WWW adv
advertise imcrease brand awareness increase sales global audience e commerce better decisions source cheaper raw materials fast and cost effective access your competitors websites
WWW dis
havking
fake news
cost
online customer reviews
E mail
electronic mail
sending messages from one computer to another via the internet
unique email address
messages are stored in the inboc of the receiver and open when suits
email adv
saves money less paper great for advertisijg quick same message can be sent to several people management can telework written record
email dis
not secure- hackers viruses incorrect addresses phishing spam
CAD
computer aided design
cad has revolutionised the design process making it much easier and faster to develop new products and allowing companies to react quickly to customer requests and needs
allows designs to be saved changed and reworked without starting from scratch
a product designed in one country can be sent electronically to another country to be tweaked by local designers to make it better suited to local tastes
CAD adv
cost cheaper
economies of scale
flexibility add and remove licenses as needed
simplicity no need for expensive servers on premises
CAD dis
outages
security
cost
social media
computer programs
websites
enable people to create and share messages videos and images around the world
social media adv
large audience
customer info
low cost
consumer loyalty
socual media dis
negative feedback
hacking
time intensive
importance of new technologies for businesses
mass production economies of scale
development of online services eg booking events
easier quick cheaper communication
reduced workforce
facilities to work from home
can sell products globally
e business
the development of ICT and its impact on business
cloud storage needs security
networking put resources into nonsales
cyber crime hackers
apps/websites costs
e commerce over reliance
video conferencing saves time and travel
regulation compliance costs
CAD harder to control the spread of designs
GDPR
eu regulation
strengthens the rights of individuals
more obligation on the organisation that holds the data
(1)data
information about a data subject
manual
computer files
cctv
(2)data subject
the person about whom personal info is kept
data subject rights
access to data
correction of errors
remove your details from direct marketing list
data should be kept secure
data subject continued
complain to the data protection commissioner if you feel there is improper use of data and go to court to claim compensation for any damage suffered as a result of someone wrongly using info held on q computer about them
(3) data processor
is a person or firm who process the data on behalf of the data controller
(4) data controller
the person who controls the use of personal info held about individuals on a computer
data controller responsibilities
allow ds access within 40 days
data kept only as long as necessary
data accurate and up to date
should be secure
obtained fairly
(5)DPC
data protection commission
independent authority
uphold the tights of individuals im the EU
ensure personal data is protected
DPC functions
investigate complaints
monitors and enforces gdpr
prohibits data transfer outside ireland in certain cases
develops codes of practice
can give permission to authorised officers to enter a premises and obtain data on file
can investigate legal proceedings against those who are in breach of the act
impose fines
€20m or 4% turnover serious breaches
evaluation of gdpr
good
data subjects can see info kept about them and it can be deleted or altered
claim compensation
dpc will fight for you
implication of technology for a business finance
cam reduces defects
purchase installation and maintenance
implication of technology for a business production
more speed quality efficiency
new machines and training
implication of technology for a business staff
flexi time facetime remote work
redundancies and replaced
implication of technology for a business communications
large data analysed quicker excel
IT security and encrypted files
implication of technology for a business marketing
access to new markets through e commerce
website costs and maintenance
implication of technology for a business security
digital data more secure
less storage space
costly virus protection
implication of technology for a business customers
faster for customers to book complain etc
IT problems can lead to lost orders
