6 management skills Flashcards
management
process of setting and achieving objectives through the employment of human financial and technical resources in an organisation. Seeks to creage the working environment that ensures that those obj are achieved
Leadership
ability to influence others to follow a particular path
direct and influence people positively using D and D
fevelop a bond and a sense of trust
Autocratic Leadership
makes all decisions doesnt adk opinions gives orders no questioning fear and threats
autocratic advs
needed in extraordinary curcumstances determine the path forward gives deadlines beed to take charge allocate tasks ensure the business is saved
autocratic dis
not a good style
workers will resign
workers will not do anything extra
initiative will diminish
democratic leadership
consults employees in decisions
listens to their opinions and ideas
delegates tasks as he trusts workers
democratic advantages
effective style intrapreneurship is encourages low employee turnover employee interested in further training employees like to belive their opinions are valuable sales increase encourages teamwork
democratic disadvantages
decision making can be slower
some workers want direction
aggresive employees may take control of the meetings
Laissez Faire
research and film
allows employees free reugn
theyre given the resources and deadlins but also the freedom to decide how to achieve the goal
laussez faire advantage
helps creativity and innovation
good for research and development companies
laissez faire dis
some employees need guidance
might not have good time mgt slills and be under pressure with deadlines
charismatic
can inspire those around them to perform in a certain way
direction
stating the objectives giving instructions providinf the resources building a good working environment guidance
delegation
allows employees to do some of the managers tasks manager still reaponsible relieves the pressure motivates the staff increases job satisfaction use of specialists limits are imposed gives responsibility to employees
delegation cycle
manager who trusts staff
employees who are competent, trustworthy, responsible
control system to flag problems early
delegation adv
employees feel valued and loyal
work completed faster
manager has more time for important issues
trains future managers
no delegation dis
manager burnout bad decisions from tiredness deadlines may be missed no future managers trained self esteem and initiative low
importance of effective leadership
improved efficiency
time and resources maximised
improved coordination
working as one for success
low employee turnover
attracts good employees
cope with change
acts as a role model to help change
motivation
the ability to get people to work hard
need to understand the forces that drive people
give incentive so that employees co operate and work harder for the business
mcgregors theory X
workers have to be pushed to work hard
need to use theeats or money to motivate
people are lazy
he personally disagrees
theory Y
workers desire self fulfillment ambition intrinsic motivation want to do a good job in a modern business employment of hr managers empowerment of workers offersbpromotions titles praises employees and delegates
maslows hierarchy
everything we do is to satisfy a need
5 basic needs
can be organised into a hierarvhy as one is satisfied then the higher need becomes the motivator
the satisfied need is no longer the motivator
maslows order
self actualisation esteem needs social needs safety needs physiological needs
how physiological
good wages
canteen
how safety
job security
trade unions
health insurance
how acceptance
teamwork
social actuvities
flexi time
how esteem
job title company car bonus awards promotion
how self actualisation
interesting
career development
shares
part ownership
maslow criticism
why do employees work for low pay in the promis of future benefits
people usually sayisfy several needs ar one time
maslow positives
shows what can motivate people at diff times
money isnt only
maslow importance
improved production greater intrapreneurship employee recruitment and retention improved industrial relayions good image
