9. Audience Flashcards

1
Q

What factors must be considered about the audience who will use or take part in the solution?

A

Age
Experience
Expectation
Knowledge

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2
Q

How must research be done to find out about the target audience?

A

Interviewing
Questionnaires
Carrying out market research

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3
Q

List the key factors that must be considered when writing a presentation.

A

Language used
Length of presentation
Multimedia used
Interaction (ask questions, etc)
Examples
[Remember L(emon) and LIME]

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4
Q

When the audience are actual users of the ICT solution, what factors must be considered?

A

How skilled are the workforce (should be icon driven if not skilled)
How old is the workforce? (if the interface is appropriate for all age ranges)
Are any of the staff disabled? (diff. disabilities require diff. methods to allow them to interface with a computer system)

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5
Q

What are the illegal actions regarding software infringement?

A

Make a copy and sell it or give it away
Use software on a network or in multiple computers unless a licence has been acquired
Use coding from a software and then passit on or sell it as your own
Rent a copy or even an original software
Use the copyrighted name without agreement

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6
Q

What is software piracy?

A

Software piracy is what is having to do with illegal copies of software

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7
Q

List methods to prevent software from being copied or stolen.

A

Use product key
Agree to licence agreement
Hologram sticker
CD/ DVD/ memory in drive
Dongle plugged in USB ports

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8
Q

What is the FAST?

A

Federation Against Software Theft was set up in the UK to prosecute individuals or organizations who are involved in any copyright infringements. (There are legal penalties).

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9
Q

Define legal implications.

A

Covers the law; whether an action is punishable by law

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10
Q

Define moral implications.

A

Morality governs the private and personal interactions between people and it is usually determined by the person concerned.

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11
Q

Define ethical implications.

A

Ethics govern professional interactions, for example, codes of behaviour practiced by a society or group of people sometimes going against an individual’s own sense of morality.

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12
Q

Define cultural implications.

A

Refers to the attitudes, values and practices shared by a society or group of people.

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13
Q

List arguments in favour of some form of internet control.

A

It would prevent illegal material on sites
It is easy to find info with serious consequences
It would prevent children and other vulnerable groups from undesirable
It would stop incorrect info from being polished on websites

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14
Q

List arguments against some form of internet control.

A

It is expensive
Hard to enforce on a global scale
Dangerous info with serious consequences can already be found in other sources like books, etc.
It goes against freedom of info and speech
There are already many laws existing that deal with offenders
It is hard to decide what is illegal or offensive (some things are only offensive to certain people)

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15
Q

What Organisations hold Personal Details

A

Tax Office
Doctor
DVLA
Police

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16
Q

It is illegal to…

A

Gain unauthorised access to files
- Change or delete any files unless authorised

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17
Q

The act makes provision…

A

for securing health and safety at work
- to control certain emissions into the atmosphere

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18
Q

How do you prevent identity theft?

A

Never give out personal details
Do not throw away bills
Check your card regularly
Change Passwords Regularly

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19
Q

You can guard against computer viruses by…

A

Only using reputable websites
Using virus protection software
Never download illegal copies of software

20
Q

Who is responsible for creating and updating laws?

A

The government

21
Q

The Computer Misuse Act makes … illegal

A

hacking, viruses, data theft and fraud

22
Q

Define the term hacker. [2]

A

Someone who intentionally accesses a computer system without consent or authorisation.

23
Q

Define a virus [2]

A

A piece of software designed to damage some aspect of an information system

24
Q

A virus can be attached to an…

A

email

25
Q

A virus can be attached to an…

A

user files

26
Q

Name 4 factors, concerning the audience, that should be considered when planning and creating ICT solutions

A
  1. The age of the target group (i.e. young kids would have a different appreciation and response vs mature adults)
  2. The experience of the audience (i.e. different approach expected for company directors vs teens)
  3. The expectation of the audience (i.e. When advertising a new restaurant, older people would like to see fine wines and good waiter service vs students would like to see pizzas and fast counter service)
  4. Knowledge of the audience (i.e. Maths graudates would expect to see a different approach to a solution vs a group of history students)
27
Q

Name the principles of copyright relating to computer software

A

It is illegal to:
* make a software copy and then sell it or give it away to a friend or colleague
* use coding from the copyright software in your own software and then oass this software on or sell it as your own without the permission of the copyright holders
* use software on a network or in multiple computers unless a license has been acquired to do so

28
Q

Describe how to analyse the needs of the audience

A

To analyse the needs of the audience, some research needs to done to find out about the target audience:
* interviewing a cross section of the target group to f ind put how to engage the audience

  • giving out questionnaires to people in the target group to find out their background, interests, etc. so that the final solution can be tailored to meet the full expectation of the audience
  • carrying out market research - could involve the 2 techniques mentioned but would definately need a more sophisticated and in-depth analysis of the data recieved
28
Q

Explain why solutions must meet the needs of the audience

A

Explain why solutions must meet the needs of the audience

29
Q

Describe the methods that software producers employ to prevent software copyright being broken

A
  • when software is being installed, the user will be asked to key in a unique reference/product key which was supplied with the original copy of the software
  • user will be asked to click ‘OK’/’I AGREE’ or put a cross in a box to agree to the licence agreemenr before the software continues to install
  • original software packaging often comes with a sticker informing the ourchaser that it is illegal to make copies of the software; label is often in the form of a hologram
  • some software will only run if the CD/DVD-ROM or memory stick is in the drive - stops illegal multiple use and network use of the software
  • some software will only run if a dongle is plugged into one of the USB ports
30
Q

Discuss the legal implications of creating an ICT solution

A
  • Software copyright to protect software
  • Copyroght legislation to inform others how to use the software legally
  • Software piracy still occurs which is illegal
31
Q

Discuss the moral implications of creating an ICT solution

A
  • what may be immoral in some cultures is acceptable in others
  • Just because something is immoral doesn’t mean that it is illegal
    i.e. Altering website or creating fake websites and hacking
    immoral - can cause distress to others who aren’t aware that it is a prank
    illegal - IF perpetrator tries to gain from their actions i.e. financially; breaks national security
32
Q

Discuss the ethical implications of creating an ICT solution

A
  • if somebody works for a software company and passes on some of the ideas to rival company, this would be regarded as unethical behaviour
  • if the software pass on is part of national security, then it isn’t actually illegal to do this
33
Q

Discuss the cultural implications of creating an ICT solution

A
  • some cultures may find games that make fun of religion unacceptable while others would find it funny and wouldn’t understand why would be seen as offensive
  • for example, when writing computer games, programmers need to be careful that they don’t include items which some cultures would find offensive or obscene. Although it may not be unethical or illegal but could cause distress
34
Q

Legal

A

covers the law; wheter an action is punishable by law

35
Q

Morality

A

governs the private and personal interactions between people and is usually determined by the person concerned

36
Q

Ethics

A

governs professional interactions i.e. codes of behaviour practised by a society or group of people sometimes going against an individual’s sense of morality

37
Q

Culture

A

refers to attitudes, values and pravtises shared by a society or group of people

38
Q

What are the 5 key factors to consider when writing presentations in order to create ICT solutions that are responsive to and respectful of the needs of the audience?

A
  1. Language used
  2. Multimedia used
  3. Length of presentation
  4. Interactive presentation
  5. Examples used
39
Q

Language used

A
  • No vulgarity or use of inappropriate (can easily offend people)
  • Use of technical terms should be reserved for an experienced or technical audience
40
Q

Multimedia used

A
  • use of sound, video and animation will always catch the attention of the audience but it is important not to over do it in case the message gets hidden because of too many distractions
  • complicated descriptions are often better explained using graphs and/or animations
41
Q

Length of presentation

A
  • Long presentations will only work if they’re interesting and engage the audience
  • A very young audience would quickly get bored and start to become restless
42
Q

Interactive presentation

A
  • asking questions or getting the audience to “try” things is always a good strategy…
  • but always beware that not everyone wants to take part
43
Q

Examples used

A
  • when using examples illustrate ideas, remember to be understanding
    i.e. don’t refer to meat products if the audience is vegetarian
44
Q

Discuss why the internet is not policed (although legislation is enforced in some countries)

A
  • some argue that policing would go against freedom of information/speech
  • it would be very expensive to police all websites and users would have to pay for this somehow
  • who is to decide what is illegal or offensive - many things are offensive to certain people but not to the majority
45
Q

Discuss the advantages of the internet being policed

A
  • it would be prevent illegal material being posted on websites (e.g.racist comments, pornography, terrorist activities, etc.)
  • would prevent children and other vulnerable groups from being subjected to undesirable websites
  • it is much easier for a novice to find the required information using a search engine to discover information which could have serious consequences (e.g. how to be a hacker, how to make a bomb, etc.)
46
Q

Disadvantages of policing the internet:

A

Extremely difficult and expensive, requires infrastructure including staff and offices, difficult to enforce different internet rules in different countries and could go against freedom of speech.